Vodafone UK - St Andrews レビュー 

115
TrustScore 5段階評価の5

4.8

114 Market Street, KY16 9PB St Andrews, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... もっと見る

企業が回答しました

5つ星のうち5の評価

A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... もっと見る

企業が回答しました

5つ星のうち5の評価

as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... もっと見る

企業が回答しました

5つ星のうち5の評価

Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - St Andrews について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 114 Market Street, KY16 9PB, St Andrews, 英国

4.8

優良

TrustScore 5段階評価の5

115件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(115)

過去12か月のレビュー数: 40,266

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

My contract was due for renewal

My contract was due for renewal. I wanted to explore the best options. Matthew could not have been more helpful. Diligent, informative, thorough and efficient would best describe him. He found the ideal solution for us

2023年6月16日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey skinneralba,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing customer service

The customer service is amazing and they couldnt be more helpful. Everything was explained properly and made easy for us. Ashleigh was wonderful and helped us and talked us through getting a new phone and contracts and made it very smooth and fun to come in and shop.

2023年6月16日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Mhairi,

Thanks for letting us know what an amazing job Ashleigh did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great and Friendly service!

Great and Friendly service!! Would 100% recommend 😀

2023年5月30日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Emmy,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Resolved my issue

Danny was very helpful with resolving an issue on my business account. Courteous and helpful - will be back again for any other issues, thanks Danny!

2023年5月30日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Suraya,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I came into the shop with a query on my…

I came into the shop with a query on my phone as I’m not great with tech and the customer service was great, extrememely helpful and sorted it for me.

Thanks again guys.

2023年5月30日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Scott,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Great customer service! Claire went out of her way to help with my phone and helped recover my data whilst also upgrading my phone!

2023年5月16日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Ayesha,

Thanks for letting us know what an amazing job Claire did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Prompt service, Polite and very knowledge staff

Prompt service, provided a package for exactly what I needed at a reasonable price. Polite and very knowledge staff. Thank you.

2023年5月29日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Philip,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent!

Friendly, helpful, patient staff found me a good deal when my contract ran out. It was great to deal with people face to face.

2023年5月13日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey James,

Thanks for the lovely feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Super.

Matthew Allan was very helpful and informative when I visited the store. Could not fault this experience, thank you!

2023年4月27日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Rachel,

Thank you for your review. It's always lovely to read such nice feedback for our wonderful agents. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

everything was explained clearly and …

everything was explained clearly and in simple terms which i appreciated as I’m a bit of a technophobe
the whole process was very straightforward I would definitely consult Danny in the future if I needed other services from Vodaphone

2023年4月26日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hi there,

Thanks for your review and recommendation for Danny in our store. It's lovely to hear how he's helped you.

If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Vodafone St Andrews

I paid a visit to St Andrews Vodafone as I was due an upgrade and wanted some advice. I've been a customer with Vodafone for almost 20 years and have had the pleasure of dealing with Danny many times. I sat down with David for a great chat and got his opinions and advice about my options. David and Danny both took great interest in my needs as a customer and were more than happy to answer any questions I had. Danny even took the time out of his day to entertain my 3 year old son which was a great help while I needed to concentrate. Overall a great experience with a great bunch of guys. Will definitely visit this store again.

2023年4月13日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hi Darren,

Thank you for your review. I’ll be sure to pass on the feedback for Danny from the St Andrews store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic customer service

Fantastic customer service!
Great atmosphere and such a professional service. Danny was an absolute pleasure and extremely helpful! Couldn’t recommend the store any higher!

2023年4月19日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hi Adam,

It's great to hear the wonderful feedback for Danny! If there is anything else we can help with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful Staff

David was really helpful from start to finish. Helped choose the best phone for our needs. Set phone up and advised on billing info etc. Much appreciated

2023年4月5日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hi Lorna, Thank you for your feedback for David. If you visited a store when you spoke to him, let us know which store and we'd be happy to feed this back to them directly.
Thanks,
The Vodafone Social Media Team

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