Vodafone UK - St Helens レビュー 

174
TrustScore 5段階評価の5

4.8

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


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5つ星のうち5の評価

I’d like to say ceri gives good service all the time and always looks after me I will always go back to her thank you

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5つ星のうち5の評価

Big thank you to Colin for helping my dad upgrade is contract and setting up his new phone, great customer service

企業が回答しました

5つ星のうち5の評価

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... もっと見る

企業が回答しました


企業情報


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  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, 英国

4.8

優良

TrustScore 5段階評価の5

174件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(174)

過去12か月のレビュー数: 39,723

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5つ星のうち5の評価

I’d like to say ceri gives good service…

I’d like to say ceri gives good service all the time and always looks after me I will always go back to her thank you

2026年7月30日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Ayman,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Big thank you to Colin for helping my…

Big thank you to Colin for helping my dad upgrade is contract and setting up his new phone, great customer service

2026年7月20日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hi Stevo, thank you so much for your wonderful review and the amazing support you’ve shown for Colin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Thanks very much to Colin in the St…

Thanks very much to Colin in the St Helens shop for advising me so professionally on my contract.

2026年7月23日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Alice,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Both Colin and John were incredibly…

Both Colin and John were incredibly helpful and willing to help well beyond expectations.

2026年7月6日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful with my phone and sc

John is Very helpful with my phone and score 10/10

2026年7月3日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Howard,

Thanks for the lovely review and fantastic support for John..

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

John is the best super helpful such a…

John is the best super helpful such a gentleman set me up on a brilliant sim deal!

2026年6月29日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

John was really helpful very good to…

John was really helpful very good to helped by him

2026年6月27日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Ethan,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Maddie was patient and lovely to deal…

Maddie was patient and lovely to deal with. She was very friendly and helped us get sorted with the multiple things we needed.

2026年6月26日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Daniel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful,I really appreciate this…

Very helpful,I really appreciate this staff…

2026年6月25日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Quick and efficient service by Colin in…

Quick and efficient service by Colin in the St Helens store

2026年6月13日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Arron,

Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went into the Store Saturday

I went into the Store Saturday, I was served by Colin, he was great as I’m a bit of a technophobe he made the whole thing so easy

2026年6月13日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hi Janice, thank you so much for your wonderful review and the amazing support you’ve shown for Colin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち1の評価

​Title

​Title: Absolutely terrible experience – They treat customers like a joke!
​"I am beyond frustrated with Vodafone. This company is a complete disaster and has no respect for its customers.
​Today, I finished all the necessary steps for my mobile service, and I was explicitly told to come to the St Helens store to collect it. I drove for 40 minutes to get here, only to be told that it is not ready. The level of incompetence and lack of communication is unbelievable.
​They seem to have no regard for anyone’s time or effort. This is just one example of the many issues I have faced with them. Their service is consistently unreliable, their customer support is unhelpful, and they simply do not care about the people who pay for their services.
​If you value your time and your money, stay far away from Vodafone. I am incredibly disappointed and will be looking for a better provider immediately. 0/5 stars."

2026年6月16日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hi there. We’re sorry to hear about your experience, Sohail, and the frustration caused to you. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I recently completed a HBB contract at…

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider.

I went back to the store as I’m a current mobile customer and alwasy get great service

2026年5月23日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Paul,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and friendly

Very helpful and friendly

2026年5月31日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Alfie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I came to store as I needed to update…

I came to store as I needed to update my sim as I’ve started to travel a lot more Colin and Maddie sorted me a great deal on data and EU roaming

2026年5月9日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Maddie very helpful

Maddie very helpful

2026年5月13日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Jen,

Thanks for the lovely review and fantastic support for Maddie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

My experience was fantastic

My experience was fantastic, I was helped and advised well on my best options with an upgrade! Service was First Class 👍
I was helped by John, nothing was too much trouble ! Many thanks

2026年5月9日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Julie,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you the team in St Helens

Thank you the team in St Helens, I went into store and Colin and Maddie where really helpful with my fone issue,

2026年4月29日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Sandy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Colin

Great service from Colin, I was over paying on my sim, I got a fab deal that included roaming, great service

2026年4月16日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service John was very helpful…

Brilliant service John was very helpful to me i would always come to the shop thy are very good and they had relaxed me with there service

2026年4月17日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Lorna,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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