Vodafone UK - St Helens レビュー 

180
TrustScore 5段階評価の5

4.9

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... もっと見る

企業が回答しました

5つ星のうち5の評価

Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.

企業が回答しました

5つ星のうち5の評価

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... もっと見る

企業が回答しました

5つ星のうち5の評価

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... もっと見る

企業が回答しました


企業情報


連絡先

  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, 英国

4.9

優良

TrustScore 5段階評価の5

180件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(180)

過去12か月のレビュー数: 40,266

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I had an excellent experience with…



I had an excellent experience with Vodafone’s customer service(Maddie&Tom) Their team was incredibly helpful and efficient in
in setting up my broadband connection. They guided me through every step with patience and professionalism. Everything is now working perfectly, and I truly appreciate their support and friendly attitude. Highly recommended

2025年10月6日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Soroush,

We appreciate your wonderful review and outstanding support for Maddie &Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Matt was helpful and saved me some…

Matt was helpful and saved me some money too.

2025年9月25日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Marty,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

New iPhone 17 pro

Wanted to buy the new iPhone 17 and was greeted with a warm welcome from the staff, I was served by Matt and the whole process from start to finish was explained in great detail by him he was very thorough and I would visit the store again

2025年9月19日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Today I went to the store looking for a…

Today I went to the store looking for a package with two lines, Alex and Tom did an excellent job, exceptional customer service, they offered me a package to cover all my needs, plus they were very friendly and polite. I will for sure recommend Vodafone to my friends and family. Tom and Alex please keep doing a great job mates, it was a pleasure meeting you two.

2025年9月16日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hi. Thank you for your review for both Alex and Tom. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Colin was professional

Colin was professional, friendly and helpful he’s a top man I appreciate his service

2025年9月12日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち1の評価

Boycot Vodafone worst company ever

Vodafone have the worst customer service ever rang there customer service helpline 3 times and they all hung up 2in India 1in South Africa you cannot get to speak to anybody in uk you cannot complain unless you write to them it’s all done on line with a stupid bot that takes round in circles please boycott this terrible company I have changed to sky mobile customer services are in uk and they pick up any problems are resolved well done sky

2025年8月31日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey David,

Thank you for taking the time to share your experience. We truly regret that your previous attempts to get help didn’t result in a resolution, and we appreciate you bringing this to our attention. Please be rest assured that we take these concerns seriously, and we’d like to look into this further for you. You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm, or use webchat through this link: vodafone.uk/2LCJiTm. Alternately you can contact our Social media team via Facebook at vodafone.uk/3lCYUxW or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant team

The lady we spoken too was called melissa, she was absolutely brilliant with and helped so much with everything we needed, will definitely be coming back if I have any problems

2025年9月9日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

We're happy to hear that you had such a positive experience and we look forward to assisting you again in the future.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Perfect service ,Melissa very kind and…

Perfect service ,Melissa very kind and very welcoming

2025年9月9日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

We're happy to hear that you had such a positive experience with our service.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

They helped me with setting up my…

They helped me with setting up my internet and sorting out my phone the person I seen was Colin he was really helpful

2025年9月5日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

We're happy to hear that we could assist you with your internet and phone setup. We appreciate your positive feedback and are so glad the service was helpful!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Outstanding service!

Outstanding service!Colin has been so patient with his support today and he has walked the extra mile with setting up my Vodafone account. Highly recommend his services to anyone!

2025年9月5日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

We're happy to hear about the positive support you received. We appreciate you sharing your fantastic feedback with us regarding the service you received.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Colin service

Dealt with Colin today, again marvellous service helping me pick out the best contract for my son, can’t fault the service in this store I’ve been with Vodafone years now and these guys always get me the best with my family contracts

2025年9月5日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

We're happy to hear that you had another marvelous experience! It's great to know that we could assist you in finding the best contract for your son. We appreciate your continued loyalty over the years.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Your rep was very helpful and patient…

Your rep was very helpful and patient good humoured.knowledgable,other members asking advice
10 out of 10

2025年9月1日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

John has been amazing helped me with…

John has been amazing helped me with everything I needed. I highly recommend him to anyone

2025年8月14日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Chris,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service, very friendly

2025年8月8日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Anthony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Popped into store to upgrade my phone…

Popped into store to upgrade my phone Gavin was really helpful and made the process very easy thank you so much!

2025年8月1日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Mia,

Thanks for the lovely review and fantastic support for Gavin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Outstanding customer service!!

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband.
He took time to get me the best deal and also ensured I got £75 credit on my account too! Excellent attention to detail and customer service!!

2025年8月4日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Colin at the St…

Excellent service from Colin at the St Helens. Explain everything we needed to do and got a great deal for trade in.

2025年8月1日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Joanne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was very helpful an did everything I…

Was very helpful an did everything I wanted on my new phone

2025年8月1日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Gavin was very helpful and pleasant

Gavin was very helpful and pleasant, he sorted my new iPad out and phone, nothing was too much trouble 👍 thanks Gavin.

2025年7月29日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Philomena,

Thanks for the lovely review and fantastic support for Gavin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience in St Helens

Came in to enquire about European roaming as we go on holidays in 2 days, walked out having saved about £70 a month across mine and the kids devices, and the roaming all included. Colin was fantastic, couldn’t have done any more for us.

2025年7月24日
自発的なレビュー
Vodafone UK - St Helens ロゴ

Vodafone UK - St Helens からの回答

Hey Steven,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報