My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... もっと見る
企業が回答しました
所在地
所在地を変更6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.
企業が回答しました
I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... もっと見る
企業が回答しました
Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... もっと見る
企業が回答しました
企業情報
Vodafone UK - St Helens について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
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6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, 英国
4.9
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Gavin was very helpful and considerate…
Gavin was very helpful and considerate and gave me expert advice and a solution to my broadband issues.
2024年8月6日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi Timothy! Thank you for your review. If you have any issues with your Broadband in the future, please click here for our Home Broadband Support Tools: https://vodafone.uk/BroadbandSupport. If you follow the relevant option, you'll be advised of troubleshooting steps to get you back up and running.
If you have any other questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Great in store experience
Had a great experience inshore! Colin was excellent and very helpful and helped with another issue I was having
2024年7月26日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi Kay. Thank you for your review for Colin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - St Helens からの回答
Hi David,
Thanks for your feedback! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very good experience very good staff…
Very good experience very good staff John was excellent
2024年7月9日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi Philip,
That's wonderful to hear, we appreciate the feedback!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in to update my phone greeted by…
Came in to update my phone greeted by Gavin very helpful and very professional absolute pleasure. Thanks for the amazing support
2024年7月4日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi Anthony,
It's great to see your kind words for Gavin, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy
Colin was very knowledgeable about the product I wanted. He answered all my questions and made sure I understood fully what was in my new contract.
2024年6月19日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hey Ellen,
Thanks for this great review! We're so happy you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Had a great experience in the store…
Had a great experience in the store extremely helpful.
Gavin supported me in the upgrade of my phone
2024年6月7日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hey there,
Thanks for your great feedback! We're delighted you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vodafone UK - St Helens からの回答
Hi Jacqueline. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problems sorted
Problems sorted very quickly by a very friendly Zafar. Excellent service with smile.
2024年6月1日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hey Margaret,
Thank you for highlighting what a great experience Zafar provided!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Zafar was a true gentleman
Zafar was a true gentleman. Sorted my new contract and phone out with 30 minutes. I will definitely be using the st.helens store again.
2024年5月4日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi Kath,
We really appreciate the positive feedback! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vodafone UK - St Helens からの回答
Hi Courtney,
We're delighted you had such a positive experience. Thank you for your review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vodafone UK - St Helens からの回答
Hey Sharon,
Thanks for this great feedback regarding your experience with Gavin!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vodafone UK - St Helens からの回答
Hi Alan,
Thank you for your review! We're so glad you had such a positive experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vodafone UK - St Helens からの回答
Hi Victoria. thank you for taking the time to leave us a review, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Upgraded to the new pixel 8
Upgraded to the new pixel 8. Got £350 back as a trade in for the old phone. Awesome deal.
2024年4月5日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi Zafar,
Thank you for your review. Hope you enjoy your new Pixel 8! If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
went in for a case for my iPhone
went in for a case for my iPhone. managed to get one that was only £7 in the sale.
2024年2月20日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi Munah. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone sorted super quick
Went in today, as my old phone isnt working properly. Colin and Raf were a huge help. Colin talked me through everything and I ended up sorting my new phone on the same day.
2024年2月28日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi Sam,
Thank you for taking the time to share your feedback with us. We're so happy you had a great experience with Colin and Raf.
Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fantastic Job very helpful
2024年2月15日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi there Giuseppe,
Thanks for this review! It's amazing to hear that you're enjoying our network!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helpfull sales assistant
Helpfull sales assistant, diagnosed problem with my phone straight away great to deal with, cheers
2024年2月14日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi Mike!
Thanks for taking the time to share this great review with us. We're so glad you managed to get your issue sorted quickly.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Gavin was awesome
Gavin was awesome. He was brilliant on solving all our Vodafone issues and we can’t wait to visit again to upgrade our broadband in February 2024.
2024年1月18日
自発的なレビュー
Vodafone UK - St Helens からの回答
Hi Ashleigh,
Thanks for taking the time to write such a great review! We're delighted that Gavin was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
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