Vodafone UK - Stockton on Tees レビュー 

145
TrustScore 5段階評価の5

4.9

130 High Street, TS18 1AY Stockton on Tees, GB


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5つ星のうち5の評価

Ben was very helpful in helping me and my mam with selecting our new phones, he explained each stage to us and we felt at ease throughout the process. He was very professional and approachable

企業が回答しました

5つ星のうち5の評価

I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... もっと見る

企業が回答しました

5つ星のうち5の評価

Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... もっと見る

企業が回答しました

5つ星のうち3の評価

Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Stockton on Tees について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 130 High Street, TS18 1AY, Stockton on Tees, 英国

4.9

優良

TrustScore 5段階評価の5

145件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(145)

過去12か月のレビュー数: 41,418

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5つ星のうち5の評価

Good staff

Went in because of a service issue and Martin and Ashleigh were super helpful and very friendly

2024年2月12日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi Steven,

Thanks for your feedback! We really appreciate this great review regarding your experience with Martin and Ashleigh.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

I can't recommend this store enough

I can't recommend this store enough. Ashleigh was extremely helpful and talked me through everything, I'll be a Vodafone customer for life is that level of service continues!

2024年2月28日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi Liam,

Thank you for your review! It's great to hear what a positive experience you had in store with Ashleigh.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Very professional and helpful

Very professional and helpful. Both Liam and Ashleigh explained everything to me and I walked out with a contract that suited my needs perfectly.

2024年2月16日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

5つ星のうち5の評価

Popped into Vodafone Stockton for some…

Popped into Vodafone Stockton for some help with security on my phone. Extremely happy with the help from Martin and Adrian in store. Reassurance given most appreciated.

2024年2月21日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi Valerie,

This is a great review for Martin and Adrian. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Good in store

Staff in Stockton Store excellent and always go the extra mile.

2024年1月13日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hey Debbi,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

Great customer service. Was looking to add an Apple Watch to my contracts for health reasons. Checked it was right for the apps and dealt with it quickly 👍

2023年11月29日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi Mr Taylor,

This is lovely feedback for our Stockton on Tees store. Thanks for your kind words and taking your time to share the experience

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Great shop nicest people Matty was the…

Great shop nicest people Matty was the best thanks so much for today this is what customer service looks like 100% great!

2023年11月22日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hey Pete,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

Great customer service. Thanks for all the information Ashleigh. The store smells lovely and the tunes are banging. Love my new phone.
Stockton branch.

2023年11月22日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hey Ashleigh,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service from Ashleigh…

Great customer service from Ashleigh and Martin

2023年11月19日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi Paul, it's great to see your kind words for Ashleigh and Martin. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Friendly staff

The staff are very friendly and more than happy to help even when near closing time. Very great service

2023年11月7日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi Amanda. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I was served by a young lady called…

I was served by a young lady called Ashleigh, excellent service and assistance.found me a great deal.Thank you very much.

2023年11月3日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hey David,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant

Brilliant, very helpful, accomplished what I needed to with their help.

2023年10月19日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi Christina. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち3の評価

Average at best

Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage
May as well go back to 2 tin cans and a piece of string if you are stuck on this network. Worst decision I ever made to come to this 3rd world company.
Broadband is poor as well.
I appreciate I get unlimited data but the speed is dire, most of the time it takes 30 second's to load a news page.
Used to be on EE which was great and never had any issues, with Vodafone there is 4 dead spots on my way home from work along the A19 which sometimes causes me to reboot my phone to reconnect to 5hr network. to be honest it may also be partially due to the dire Pixel 6 phone as well. Either way I'm trying to get out of both contracts asap.

2023年9月16日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi Mark,

Thanks for your review and feedback. We're sorry to hear you're not satisfied with our services. You can check the network in any area, or for known issues here: https://www.vodafone.co.uk/network/status-checker

If you require any assistance with anything, please reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll help.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Really great experience buying a new…

Really great experience buying a new phone here. got some solid advice and will be returning next time!

2023年6月29日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi, It's fab to see our team made such a good impression on you. I hope you're loving your new phone!
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Quick and efficient service

Quick and efficient service. Not too pushy. Will potentially be setting up business account.

2023年6月28日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi Dave, thanks for your feedback. It's great to see our team were patient and helpful while you made your decision.
Thanks, The Vodafone Social Media Team

5つ星のうち5の評価

Adrian was exceptionally helpful with…

Adrian was exceptionally helpful with SIM swap.

2023年6月28日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hey Michael,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really pleased to be with Vodafone and…

Really pleased to be with Vodafone and in particular Adrian at the Stockton branch,so helpful and patience A first class chap,thank you for a first class service

2023年6月23日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hey Stephanie,

Thanks for letting us know what an amazing job Adrian did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

My watch wasn’t connecting to my phone

My watch wasn’t connecting to my phone. The staff could not be more helpful. Very patient and understanding. Definitely recommend Stockton branch

2023年5月30日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hey Eileen,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good

Good. Service very helpful30 may

2023年5月30日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hey Glennon,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service, friendly staff

2023年2月8日
自発的なレビュー
Vodafone UK - Stockton on Tees ロゴ

Vodafone UK - Stockton on Tees からの回答

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

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