Vodafone UK - Stroud レビュー 

212
TrustScore 5段階評価の5

4.9

56 High Street, GL5 1AS Stroud, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !

企業が回答しました

5つ星のうち5の評価

Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... もっと見る

企業が回答しました

5つ星のうち5の評価

Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... もっと見る

企業が回答しました

5つ星のうち5の評価

I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

212件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(212)

過去12か月のレビュー数: 39,970

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Been in to get my phone and internee…

Been in to get my phone and internee done and a bit cheaper. The lad charlie in there even did me a solid and moved all my data across for me. Helpful guys in there.

2023年9月9日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Steve,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Mustafa

Went in to get a new broadband connection and the process was a bit complicated as I have just moved over to England, extra paperwork was required. Mustafa was patient, kind and friendly, which changed what could have been a frustrating situation into a favourable situation. Thank you very much for the fantastic and professional service.

2023年9月9日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi Fiona,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience

Great experience, Mustafa was super helpful and took time and care getting my family the best deals for our new contracts

2023年9月7日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Ash,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mustafa at Stroud branch

Mustafa was extremely polite, knowledgeable and helpful on both occasions that I visited the store. He discussed all my options and we discussed the pros and cons on different contract options

Thankyou

2023年9月2日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good technical support with a smile

2023年8月25日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi Kevin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mustafa in Stroud was really helpful…

Mustafa in Stroud was really helpful and friendly, explained everything clearly and gave me a good deal.

2023年8月19日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Emma,

Thanks for the lovely review and fantastic support for Mustafa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dale and Charlie were great in store

Dale and Charlie were great in store. They made my SIM only cheaper and had new home broadband. Great service in the Stroud store.

2023年8月12日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi. Thank you for your review for both Dale and Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zara and Charlie were fantastic…

Zara and Charlie were fantastic helpers, clear and honest with the information they were providing me. Will definitely be popping in again for upgrades.

2023年7月24日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi Susan. Thank you for your review for both Zara and Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Most helpful and knowlegable friendly…

Most helpful and knowlegable friendly service from assistant Luthor. Well done and thank you

2023年7月18日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi there,

This is lovely feedback for Luthor. Thanks for your kind words and taking your time to share the experience

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Dan was excellent

Dan was excellent, friendly and helpful. Informative

2023年7月12日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi Consumer,

Thanks for your feedback for Dan.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Dan helped me with my upgrade and made…

Dan helped me with my upgrade and made it really straight forward and clear which gave me confidence going forward with my phone bill and contract

2023年7月11日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi Jay. Thank you for your glowing review for Dan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Adviser called Charlie helped me…

Adviser called Charlie helped me upgrade my daughters phone .very helpful ,clear and professional.
Gave clear and precise answers to all my questions.
Excellent service

2023年6月17日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Robin,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thorough advice in a friendly Shop

What made my experience great was how friendly Dan was when I arrived in the shop. He talked me through all that I needed to know, there was no sense of pushy sales, just welcome and thorough advice. Dan talked me through my options, could explain everything to me clearly and effectively and we also had a good chat. What an excellent service to have in Stroud Town. So much better than hours sat on the phone. ☎️

2023年6月16日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Natalie,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great face to face service in Stroud

Supportive, friendly, helpful face to face service. Thank you so much, Dan at Vodafone in Stroud.

2023年6月16日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Rachel,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

All went really well

All went really well. very very helpful.
Dan is great

2023年6月16日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Emily,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Spoke to Dan who was helpful

Spoke to Dan who was helpful, and knowledgeable. He Answered all our questions and nothing was too much trouble.

2023年6月15日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi NIKKI,

This is a great review for Dan. Thanks for sharing how he helped you.

If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Kind. Patient and come highly recommended

Went in yesterday a complete mess. Was honest and needed support. These guys were brillent. Kind. Extremely patient and utterly amazing with my hugely interactive one year old. Highly recommend.
They were not remotely pushy about their services. Listened well and heard my needs. Thank you.

2023年6月14日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi Michaela,

This is such an amazing review for our Stroud store. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Dan was very helpful setting up my…

Dan was very helpful setting up my broadband

2023年6月8日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi Pete. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Staff were great

Staff were great, very friendly and knowledgeable about their products. Excellent customer service, would return again without hesitation.

2023年5月19日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi Sam. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Pleasant Young Man

Visited the store last week enquiring about a phone contract, spoke to a young lad named Dan who was very polite and helpful with my questions! Quick and efficient service!

2023年5月16日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi Paige,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

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