Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... もっと見る
企業が回答しました
所在地
所在地を変更1a North Street, CO10 1RB Sudbury, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.
企業が回答しました
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... もっと見る
企業が回答しました
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... もっと見る
企業が回答しました
企業情報
Vodafone UK - Sudbury について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
1a North Street, CO10 1RB, Sudbury, 英国
4.9
優良
157件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Sudbury からの回答
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
GREAT SERVICE
Had to go into the Sudbury store as my fone died, luckily l was due to upgrade and Kurt dealt with me, he was great, helpful, friendly knowledgeable, as lm older l don't always understand how to do things, but he sorted me out. Had to go back a couple of days later as l wasn't getting on with the one so once again he sorted me out even though he was busy, great at multi tasking, l once again gotcsorted to a fone l liked. So big thank you to Kurt and well done great customer service, much appreciated.
2025年6月28日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hey Lesley ,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kurt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and patient staff
Very helpful and patient staff, fixed a problem with my phone until I could upgrade Monday 🤩🤩🤩 Thank you so much
2025年6月23日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Carol. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was made to feel welcome
I was made to feel welcome, got served straight away by Kurt and a new lady doing training. They found the best deal for me and I am very happy
2025年6月23日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Neil. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Every body great
2025年6月19日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Mandy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Sudbury からの回答
Hi Lilly. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was super helpful and friendly…
Ashley was super helpful and friendly and made the whole experience so easy. He is a credit to your organisation.
2025年6月10日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hey Lisa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Help from Vodafone Team Sudbury
Ash and Kurt helped me big time. Lost my phone and both gents helped be get back up and running.
2025年6月9日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Graham.
We're happy to hear that our agents Ash and Kurt were able to help you when you lost your phone.
Thanks,
Vodafone Social Media Team
Vodafone UK - Sudbury からの回答
Hi Stephen, we are pleased to hear about your fantastic recent experience. It's great to hear everyone was so helpful and friendly. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Amazing service always been good ash is…
Amazing service always been good ash is really helpfull
2025年6月5日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Ruby,
We appreciate you taking the time to leave us this wonderful review. We're happy to hear that our service has been helpful for you.
Thanks,
Vodafone Social Media Team
The store staff provided exceptional…
The store staff provided exceptional service, selecting the optimal tariff and configuring my device for immediate use.
2025年5月30日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hey Elliott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ashley was an amazing help with me the…
Ashley was an amazing help with me the first time I walked in and got a quote that I definitely had to come back and go with the plan we spoke on, super friendly and efficient. Thank you all highly recommend!
2025年5月5日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Blerta,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ashley —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Vodafone UK - Sudbury からの回答
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Ash is a great technical advisor
Ash is a great technical advisor. His assistance was much appreciated
2025年4月22日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hey Patricia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service as usual from these…
Excellent service as usual from these two guys. They never fail to help me get the best deal and always happy to give advice. Thank you Ashley and your colleague
2025年4月18日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Sudbury からの回答
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited Sudbury, Suffolk
Visited Sudbury, Suffolk Vodafone this week to upgrade my mobile and obtain a contract mobile for my husband.
Ash was brilliant and very patient with us, given we are not very technical!! Would highly recommend this branch 😊
2025年4月14日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hey Christine,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 stars
Recently, I visited my local Vodafone and was thoroughly impressed by the exceptional service I received. The staff were incredibly helpful and well-informed, guiding me through the various options with patience and clear explanations. They took the time to understand my needs and preferences, ensuring that I left with the perfect phone for me. The level of customer service was outstanding, making the entire shopping experience pleasant and stress-free. I highly recommend this shop to anyone looking for top-notch assistance and a friendly atmosphere. Five stars all the way!
2025年3月31日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hey Ronald,
This is fantastic to hear! We really appreciate the feedback. It brings us great joy to know you had an amazing experience in shop.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fast and efficient service dealt with…
Fast and efficient service dealt with my requirement in a pleasant manner.
2025年3月22日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Simon,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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