Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... もっと見る
企業が回答しました
所在地
所在地を変更1a North Street, CO10 1RB Sudbury, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.
企業が回答しました
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... もっと見る
企業が回答しました
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... もっと見る
企業が回答しました
企業情報
Vodafone UK - Sudbury について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
1a North Street, CO10 1RB, Sudbury, 英国
4.9
優良
157件のレビュー
顧客にレビューを依頼しています
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Vodafone UK - Sudbury からの回答
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Sudbury からの回答
Hi Jonathan,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful staff
The staff, in my local store are so helpful. Nothing is too much trouble and any hiccup is promptly sorted swiftly.
Ashley particularly, is so good with people who aren’t savvy with smartphones/IT, always kind and patient.
2025年2月10日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Tracey,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service buying a additional plan…
Great service buying a additional plan for my children's tablet.
2025年2月7日
自発的なレビュー
Ash is a really helpful,knowledgable &…
Ash is a really helpful,knowledgable & friendly guy to deal with,thanks.
2025年2月7日
自発的なレビュー
What a lovely man Ash was helping me…
What a lovely man Ash was helping me setting up my new phone
2025年1月30日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Jane,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ash was really helpful in choosing the…
Ash was really helpful in choosing the best plan for my upgrade and was very friendly
2025年1月30日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Harry,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ash is one of the best assistant…
Ash is one of the best assistant manager, he takes good care and very knowledgeable. Great service and problem solver.
2025年1月27日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Mr Fuller,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Outstanding Customer Service
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brilliant. Helpful, calm and professional. It just proves, as we are increasingly pushed towards faceless online solutions. The true customer experience is always going to be face to face. Pay them a visit, you will not be disappointed.
2025年1月10日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Roaming abroad
I popped in to enquire about roaming whilst abroad and get some help setting it up (I'm a pensioner) and I came away with a new plan £4 month cheaper, including free roaming, all sorted! Friendly, helpful, fantastic. Thankvyou
2024年12月16日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Realy friendly and helpful any…
Realy friendly and helpful any questions you have they are happy to help 😊
2024年11月13日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Maxine,
Thank you for taking the time to review and sharing this feedback..
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Human Touch
It's the human, kind, patient and helpful approach. I went in with my concerns and left satisfied with the answers given to my queries and the changes made.
The Sudbury Vodafone venue is relevant to senior citizens like me and my husband. At a time when machines are taking over communication with businesses, Manager Kurt and his colleagues offer understanding and support that are much needed. They deserve our true thanks.
2024年11月2日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Samya,
It's lovely to see you had such a positive experience with our Sudbury team. We're glad that Kurt (and colleagues!) left such wonderful impression. This is absolutely what we aim for!
Thanks, Vodafone Social Media Team
Great service by Kurt
Great service by Kurt. Helpful, friendly and knowledgeable. A credit to your company. Many thanks
2024年10月15日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Donna,
This is a great review for Kurt. Thanks for sharing your feedback and kind words. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Went into Sudbury store
Went into Sudbury store, to upgrade to a new sim, didn't catch the advisor's name but very helpful and friendly, made sure I understood everything. Would definitely recommend people use the Sudbury store.
2024年10月10日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Daphne. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wish I could remember the guys name…
I was served at Vodafone in Sudbury by a great guy called Ash. He was excellent such a nice person chatty and explained everything perfectly. He upgraded my son’s phone and even got me to sign up for an iPad and a fantastic price. Both the men in there have excellent customer service skills.
2024年10月8日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hey Sally, This is just how we want all our customers to feel when they visit our stores. Thanks for your awesome feedback, The Vodafone Social Media team
I was looking to replace a phone and…
I was looking to replace a phone and maybe change to a different provider. I popped into the store at Sudbury in Suffolk and was given a friendly welcome by Ash. I discussed with him what I was looking for and he offered some great advice and found a very good deal on a new phone contract. I decided to go with the deal. Great shop, Ash is very helpful and Id highly recommend the Vodafone shop in Sudbury
2024年9月25日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Chris, Thanks for your awesome feedback for Ash and the team in Sudbury. It's great ot see they were able ot find you a great deal. I hope you're loving your new phone 😊
Thanks again, The Vodafone Social Media team
Very helpful agent sorted out my phone a good experience…
Very helpful agent sorted out my phone very pleasant staff ago
2024年9月19日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Hi Brian, thanks for your fab feedback about your recent experience with us.
All the best, The Vodafone Social Media Team
James and Ashley are the best hard and…
James and Ashley are the best hard and honest workers in Vodafone Sudbury Suffolk from the last 15 years
2024年9月18日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Thanks for the great feedback for Cosmin, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
So Helpful
Came to Vodafone shop,Ashley was so helpful and good advice, have been using Vodafone for many years, you can see why,all ways helpful
2024年9月18日
自発的なレビュー
Vodafone UK - Sudbury からの回答
Thanks for your 5 star review, Maureen! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Vodafone UK - Sudbury からの回答
Hi Clive. Thank you for your review for Kurt. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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