Vodafone UK - Sutton レビュー 

258
•
TrustScore 5段階評価の5

4.9

151 High Street, SM1 1JH Sutton, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The person who we had was extremely efficient and hard working towards exactly what we needed. He got the job done and also really took the time to keep us assured and to be sure of what we want. Over... もっと見る

企業が回答しました

5つ星のうち5の評価

Mahid was wonderful. He listened carefully to us and helped my husband and me get a much better deal after years with Vodafone. He is kind, wise, and truly understood what we needed. We are so gratefu... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a brilliant experience with Gregg at Vodafone. From start to finish, the customer service was outstanding. Gregg was incredibly knowledgeable and explained everything clearly, making sure we... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a great experience with Warren at the Vodafone Sutton store. He was friendly, patient, and very professional throughout the whole process. He took the time to explain everything clearly, answere... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. ・
  3. インターネット プロバイダー
  4. テレコミュニケーション サービス プロバイダー
  5. 携帯電話販売店
  6. 電話・インターネット サービス

Vodafone UK - Sutton について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 151 High Street, SM1 1JH, Sutton, 英国

4.9

優良

TrustScore 5段階評価の5

258件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(258)

過去12か月のレビュー数: 39,632件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful with my friend to set up…

Very helpful with my friend to set up phone

2024年6月30日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Tyler. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Salem provided an absolutely sterling…

Salem provided an absolutely sterling service today. He is kind, patient and told me about my rebates including sorting out my YouTube premium 100/10
A very happy customer MJM

2024年6月10日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi MJM,

Thanks for taking the time to write such a great review! We're delighted that Salem was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Greg, Vodafone Sutton

Greg, at the Vodafone shop based in Sutton, Surrey, honestly couldn't have been more helpful.
He helped me move from a sim only deal with great benefits(which had sadly come to an end) onto another great sim only package with fantastic benefits. Very helpful. Greg spent a lot of time helping me, and got me a great deal.

2024年4月27日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Michael.

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Really friendly and helpful staff

Really friendly and helpful staff who sorted out some complex issues with transferring data from a very old phone to the new one. Ainsley helped us mostly and he also took advice from a senior member of staff, a lady whose name I didn't get, but who was also very friendly and helpful and quick to identify the issues.

2024年5月2日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Jane,

We appreciate your feedback and kind words for Ainsley. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Ainsley was so helpful and…

Ainsley was so helpful and professional,spent over I hour helping Excellent service credit to vodaphone

2024年4月19日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Susan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Ainsley - Vodaphone Sutton - 5 Stars

Today I went into Vodaphone Sutton, Surrey Branch. My current contract was coming to an end and I needed advice to find a cheaper monthly contract as my last one (which was originally through Carphone Warehouse) was super expensive a I could no longer afford such a high month cost. Ainsley was a new starter at the Sutton branch he was so pleasant. He listened to and answered my queries and was so thorough in trying to find me the best possible deal which encompassed everything I needed included. He checked in with his colleagues to make sure he was finding me the best he could being as he was a new member of staff.

I really appreciated his time today - I hope more people who need help come across him!

2024年4月4日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hey Victoria,

Thanks for letting us know what an amazing job Ainsley did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had a great experience being served by…

Had a great experience being served by Ainsley today. He was efficient, knowledgable and friendly. Definitely service with a smile.

2024年3月22日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Josh and Ainsley were great

Josh and Ainsley were great! Super helpful and quick. Highly recommend!

2024年3月11日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Neal,

Thanks for the great feedback for Josh and Ainsley. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Josh was amazing thank you

Josh was really amazing and did a fantastic job. He helped my mum select a phone and guided her through the entire process....really great service...he is very personable and fabulous at his job ...thumbs up from us 10 / 10

2024年3月7日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Emma,

This is such an amazing review for Josh. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Gregg

Was welcomed with a very friendly Gentleman called Gregg. He was polite, friendly and a massive help. Would highly recommend when your in sutton. Go and see Gregg

2024年2月17日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Nathan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful & patient member of staff…

Very helpful & patient member of staff helped and made the process much easier.

2024年2月4日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Alex,

Thank you for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Zoe and Josh was amazing today really…

Zoe and Josh was amazing today really helpful will be back soon. Thank you very much

2024年1月30日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Loki,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Josh

Josh, Zoe, Murat, thanks for all your help with my new phone, very much appreciated

2024年1月23日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Mark,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Phone and sim only upgrade

I had a very poor experience with the online customer service, came in to the store very irate however Gregoire was very calm and patient with me and explained the process. I ended up taking out 2 contracts in the store, leaving very satisfied and happy with my experience.

2024年1月20日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hey Laura,

Thanks for letting us know what an amazing job Gregoire did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Josh was very helpful in supporting me…

Josh was very helpful in supporting me to take out a new phone contract for the IPhone 15 Pro. He made things easy and chilled with a smile

2024年1月18日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hey Charlie,

It's lovely to see you had such a positive experience with Josh. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち3の評価

Generally fine

Generally fine. Vodafone in general are a very difficult company to deal with. Spent four hours today trying to do a very simple task, so had to go into my local store to resolve. Got my issue sorted without too much fuss.

2024年1月18日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Lewis,

Thanks for sharing your experience, we value your feedback. You should be able to contact us easily on all channels available so we're sorry this wasn't the experience you had. We're glad you got a resolution on this occasion but if you ever need help again, please drop our team a message on Facebook - vodafone.uk/3lCYUxW or X (formally Twitter) - vodafone.uk/3LXh2xl We'd be happy to help.

Thanks, Vodafone Social Media Team

5つ星のうち4の評価

Plenty of staff

Plenty of staff. Helpful and knowledgeable staff member Josh. System was rather slow so everything took a while.

2024年1月18日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Angela,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Jodh prvovided us with amazing servicr…

Jodh prvovided us with amazing servicr and wouof highly recimmend to anyone looking to get a new contract 10/10

2024年1月17日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Tantica,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Josh gave me brilliant service and we…

Josh gave me brilliant service and we very helpful wouod highly recommend tue sutton store

2024年1月17日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hi Dan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service in the Sutton…

Great customer service in the Sutton branch, Sabrina, Zoe & Josh were so helpful and knowledgeable….would definitely recommend a visit to there store to get a new / upgrade plan sorted

2024年1月17日
自発的なレビュー
Vodafone UK - Sutton ロゴ

Vodafone UK - Sutton からの回答

Hey,

Thanks so much for taking the time to share your feedback about your experience with Sabrina, Zoe and Josh! We're so glad you're satisfied with the service provided.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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