Vodafone UK - Swansea レビュー 

255
TrustScore 5段階評価の5

4.9

4 Union Street, SA1 3EE Swansea, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... もっと見る

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5つ星のうち5の評価

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... もっと見る

企業が回答しました

5つ星のうち5の評価

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... もっと見る

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5つ星のうち5の評価

Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

255件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(255)

過去12か月のレビュー数: 41,063

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent customer service when…

Excellent customer service when upgrading this morning

2024年9月28日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service

Brilliant service. Really nice helpfully young man thank you very .much Josh

2024年9月23日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi George,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Lovely costumer service !

2024年9月20日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Chloe,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Josh was very kind and helpful he needs…

Josh was very kind and helpful he needs a pay raise

2024年9月14日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Nia,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service, Josh was really helpful very clear explanation of Tariffs phone models, etc

2024年9月9日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Jason. Thank you for your review for Josh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent help in plain English

Excellent help in plain English from Maddie. She had everything at her fingertips and was extremely patient , helpful and knowledgeable. She gave us all the available options and didn’t try to sell something we didn’t want or need. Made renewing a contract and upgrading a phone a straightforward and easy process.

2024年8月26日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Joanne,

Thank you for reviewing your recent experience, we appreciate your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great experience

Great experience, Katie was lovely and friendly and entertained the kids too!!

2024年8月14日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Daisy! Thank you for your review. It's lovely to hear you had just a good experience with us. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Katie was absolutely brilliant nothing…

Katie was absolutely brilliant nothing too much trouble

2024年7月29日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Paul,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Katie.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Great experience at Vodafone Swansea

Great experience at Vodafone Swansea. Josh was extremely helpful and nice throughout the whole consultation:)

2024年7月26日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Julia. Thank you for your review for Josh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service, excellent staff. Very happy. Thank you very much. Katie in the Swansea branch was very helpful and saved me significant money. Very friendly and lovely lady. Highly recommended.

2024年7月5日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Lucy,

It's lovely to see you had such a positive experience with Katie. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Swansea store very helpful in upgrading…

Swansea store very helpful in upgrading phone and data plan.

2024年6月16日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Chris,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great job 👍

They processed my order eventhough their were some issues with it, he stuck with it until he resolved the issue. He allowed me to charge my phone, whilst Iwas waiting. He was very polite, with a good sense of humour 😀 all the staff in the Swansea store were polite and helpful anytime you go there

2024年6月12日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Miriam,

Thanks for your review for They and our Swansea store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Great Customer Support

Went into the shop and Dan and Jacob were a massive help in sorting out my queries. Thanks both!

2024年6月12日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Oliver,

Thanks for taking your time to leave this review for Dan and Jacob.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Ethan was Extremely informative and…

Ethan was Extremely informative and therefore I was very happy to buy my Samsung galaxy s24+

2024年6月6日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Karen,

Thank you for taking the time to review and sharing this feedback for Ethan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Amazing!

Jakub was amazing. Sorted out an upgrade for my son. Really informative and helpful and great customer service. He is a real asset to Vodafone. He also managed to save me a bit of money which is great 👍

2024年5月20日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Lee,

Thank you for taking the time to review. It's great to hear about your recent experience and feedback for Jakub.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Amazing help

Amazing help, support and guidance by Maddie. Extremely informative.

2024年5月11日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Thanks for your fab feedback Kathryn. It's good to see Maddie was so helpful today.
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Josh today in…

Excellent service from Josh today in Swansea, an extremely helpful and pleasant employee .Thank you

2024年5月7日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Mary,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Swansea store - see Katie if you can!

Came in to store and saw Katie in the Swansea store. Fabulous service. Excellent customer service, helpful and really friendly. Found us an amazing deal! Cannot recommend highly enough ☺️

2024年5月6日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Victoria,

Thanks for taking the time to share this great review with us!

If you ever need our assistance, we're here to help! Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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