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Vodafone UK - The Strand レビュー 

195
•
TrustScore 5段階評価の5

4.9

移動体通信事業者
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所在地

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408 The Strand,Covent Garden, WC2R 0NE London, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... もっと見る

企業が回答しました

5つ星のうち5の評価

Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!

企業が回答しました

5つ星のうち5の評価

Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... もっと見る

企業が回答しました

5つ星のうち5の評価

Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was help... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - The Strand について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 408 The Strand,Covent Garden, WC2R 0NE, London, 英国

4.9

優良

TrustScore 5段階評価の5

195件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(195)

過去12か月のレビュー数: 40,120件

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5つ星のうち5の評価

The customer service was very helpful

The customer service was very helpful. I was able to quickly purchase a roaming sim.

2023年12月3日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sadia was a great help in getting my…

Sadia was a great help in getting my phone number reconnected and so was Chris Panay in India.
Fantastic service and it took a lot of patience !

2023年12月2日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Robert,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great support from Sadia and could open…

Great support from Sadia and could open a new account within minutes.
Manager was super helpful as well!

2023年12月1日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Julia,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lexy was fantastic!!

Lexy was fantastic. So helpful and kind. She gave great advice on what option I should take with a sim while visiting from Australia.

2023年11月30日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Thanks for your fab feedback Ruby. It's great to see Lexy was so helpful and got everything sorted for you. I hope you have a lovely time while you're over here 😊
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Great in-store served by lexy !!

Brilliant, helpful and friendly service. I got a great deal and am extremely happy with the in-store experience I received today.

Lexy is a really helpful and friendly store manager.

2023年11月24日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Katherine,

Thank you for your review and feedback for Lexy.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Lexy you are amazing!!!!

Lexy you are amazing and you made my day!! Thank you for your help once again - 5 stars and much love xxx

2023年11月24日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi there,

It's great to hear about your recent experience and feedback for Lexy. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Mep was awesome!

Mep was great! Knew exactly how to help us and did so quickly and with grace!

2023年11月23日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Thaddeus,

Thank you for taking the time to review and share this great feedback for Mep.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

lexy helped sooo much on getting me…

She helped sooo much on getting me connected to internet and phone service. She went way beyond expections and was sooo nice.

2023年11月23日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Mike,

Thanks for letting us know what an amazing job Lexy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

London strand very professional lady called lexy

Thankful for the great service from the lady called lexy. Very professional and efficient. Thanks for your service

2023年11月22日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Shannon,

Thanks for the lovely review and fantastic support for Lexy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went in today to look at new sim…

I went in today to look at new sim plans and Sadia went though everything with me and really helped me choose what plan would suit me the best. I cant read properly and she was very patient with me and I appreciate it very much, may god bless her! I will definitely be telling all my friends about her customer service! Very happy with Vodafone Stand and sales advisor Sadia! Keep it up!

2023年11月17日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Maruf,

Thanks for the lovely review and fantastic support for Sadia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

Amazing experience

Had an amazing experience at the store. Manager Umar was very helpful and knew exactly what I needed.

2023年9月8日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey there,

Thanks for the lovely review and fantastic support for Umar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing experience with the worker

Amazing experience with the worker Erdogan, got me exactly what I needed. Very kind and a great personality

2023年11月1日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey there,

Thanks for letting us know what an amazing job Erdogan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sadia was fantastic and really lovely

Sadia was fantastic and really lovely. She help me soo much
I love her

2023年10月25日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Kelly. Thank you for your review for Sadia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Umar

Umar, great service

2023年10月19日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Sydney,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち4の評価

Vodafone review

Vodafone review :
Umar was very efficient and kind.
I was able to create my Vodafone account.

2023年10月17日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Imou,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very happy with umar

2023年10月17日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Sasha,

Thanks for taking your time to leave this review for Umar.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Thorough and helpful staff

Lexy was incredibly patient and determined to help me solve a complex issue we’ve been having with our contracts. We got there in the end, thank you!

2023年10月17日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Alice,

Thanks for your review for Lexi. We're glad to hear everything's resolved and I'm sorry to hear it's taken a while.

If you ever need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Helpful

Umbrella was extremely patient and helpful in sorting out a couple of issues with my account. He is a credit to Vodafone

2023年10月11日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Murray,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Omar was amazing and very helpful !!

2023年9月21日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Abbey,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service

Amazing service. Lexy sorted everything I needed so quickly and efficiently

2023年9月20日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Tara,

It's great to hear about your recent experience, and how Lexy has provided a great experience. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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