Vodafone UK - The Strand レビュー 

195
TrustScore 5段階評価の5

4.9

408 The Strand,Covent Garden, WC2R 0NE London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... もっと見る

企業が回答しました

5つ星のうち5の評価

Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!

企業が回答しました

5つ星のうち5の評価

Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... もっと見る

企業が回答しました

5つ星のうち5の評価

Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was help... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - The Strand について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 408 The Strand,Covent Garden, WC2R 0NE, London, 英国

4.9

優良

TrustScore 5段階評価の5

195件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(195)

過去12か月のレビュー数: 40,120

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Lexi

Lexi, Store Manager, at the Strand could not have been more helpful. I am truly pleased with the service she provided.

2023年9月5日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lexy and Kai was great !

Lexy and Kai was great ! Very good service. Thank you for the upgrade

2023年9月4日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Becky,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Lexy and Kai have been able to help you.

If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Lexy - Strand

Amazing service! Super helpful and have wonderful advice

2023年8月15日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Chris,

Thanks for a lovely review for Lexi.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

A very happy customer

Extremely happy with the customer service at the Vodafone shop on Strand. I have come here multiple times over the last 6 months and have been extremely impressed by Kai - his knowledge and his very helpful attitude

2023年8月11日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Pareejat,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kai at the Strand branch was super…

Kai at the Strand branch was super knowledgeable and friendly - really took his time to help me with a suitable deal!

2023年8月9日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi. Thank you for your review for Kai. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

worst diservice ever,systems and staff…

worst diservice ever,systems and staff not fit for purpose,15 staff interactions later matter not resolved,lied to and promises unfulfilled,monies STOLEN by vodafone still not explained.

2023年8月3日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Michael,

It's disappointing to hear of your recent experience, so we can investigate what's happened and fix any mistakes that may have been made, could you please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Malek

Great help sorted my phone.

2023年7月5日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Idriz. Thank you for your review for Malek. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience from lexi today

Great experience!!

2023年7月5日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Jiayu,

It's lovely to hear you've had a great experience in store. Thanks for your support.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team


5つ星のうち5の評価

Thank you Lexy very professional…

Thank you Lexy very professional service :)

2023年7月5日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Christopher,

This is a great review for Lexy. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Lexy was really helpful and great to…

Lexy was really helpful and great to speak to.

2023年7月4日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Joane,

Thanks for the lovely review and fantastic support for Lexy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lexy really supported me and cared…

Lexy really supported me and cared about my problem. She helped me sort a new sim after having a phone stolen and was so friendly and approachable.

2023年7月4日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey James,

Thanks for the lovely review and fantastic support for Lexy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very supportive!

2023年7月3日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Geoff,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very nice

Lexy is very thoughtful and nice

2023年6月6日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Kai,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lexi and Umar were super friendly and…

Lexi and Umar were super friendly and helpful finding the best deals.

2023年6月6日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Ciara,

Thanks for the lovely review and fantastic support for both Lexi and Umar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lexy- great service

Lexy- great service, many thanks

2023年6月6日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Alexander,

Thanks for the lovely review and fantastic support for Lexy. We love getting such great reviews like this.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lexi was great thank you !

2023年6月5日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Oleg,

Thanks for the feedback and support, it's always great to receive such lovely reviews we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very great service from lexy

Very great service, friendly and professional.

2023年5月30日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hey Payton,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Happy to help and expeditious

The young woman who helped me appeared happy to assist and quickly accomplished what I was unable to do myself using the VOXI app. I was grateful for her help

I might add that I would appreciate it if Vodaphone would adapt VOXI to accommodate non-UK addresses when making purchases. The postal code field needs to be more flexible.

2023年5月15日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Leigh. Thank you for your review and suggestion. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lexi Strand

Lexi Strand was great! Very helpful.

2023年5月16日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Terry. Thank you for your review for Lexi. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Ekram!

Ekram and all the team were super helpful and patient. Would always come here over the branch on Long Acre where the staff were not helpful

2023年5月15日
自発的なレビュー
Vodafone UK - The Strand ロゴ

Vodafone UK - The Strand からの回答

Hi Lola. Thank you for your review for Ekram. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

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