Vodafone UK - Tonbridge レビュー 

274
TrustScore 5段階評価の5

4.9

52 High street, TN9 1EH Tonbridge, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... もっと見る

企業が回答しました

5つ星のうち5の評価

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... もっと見る

企業が回答しました

5つ星のうち5の評価

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... もっと見る

企業が回答しました

5つ星のうち5の評価

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

274件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(274)

過去12か月のレビュー数: 42,916

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Diogo and Jordan,

Diogo and Jordan,
Very helpful and patient: went the extra mile assisting with access and procedure of an online form.

2025年7月17日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Lorraine,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and good service from Louise

Louise served me and was very helpful. My knowledge of mobile phones is limited but Louise was very patient and explained everything. I left the shop extremely satisfied with the service I received from Louise.

2025年7月10日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Sandra,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jordan was extremely helpful…

Jordan was extremely helpful knowledgeable and polite. A pleasure doing business with him

2025年7月12日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Bronwyn,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jordan was very efficient and helpful

2025年7月2日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Sean,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jordan served me today.

Jordan served me today.
He was absolutely fantastic. Lots of patience and his product knowledge is great. He is a credit to your store.

2025年7月1日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Vicky ,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Diogo was very helpful

Diogo was very helpful, helpful me to set up my phone and my broadband.
Thanks Diogo

2025年6月26日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Keith,

Thanks for the lovely review and fantastic support for Diogo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing work from Jordan

Amazing work from Jordan. Explained everything with great detail and always happy to help

2025年6月24日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi. It's amazing to see you've had brilliant service from Jordan in one of our stores. Thank you for leaving this amazing feedback.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jordan (Tonbridge shop) was very…

Jordan (Tonbridge shop) was very patient and diligent in making sure all my data was transferred successfully. Great customer service.

2025年6月11日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Jane,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Diogo

Great service from Diogo, always satisfies the customers, top man!

2025年6月7日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Alex.

Thanks for the fantastic feedback.

Vodafone Social Media Team

5つ星のうち5の評価

Friendly and helpful staff in shop

Friendly and helpful staff in shop!
Excellent customer service

2025年6月5日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

We're happy to hear that you found our staff friendly and helpful! We really appreciate you taking the time to leave us this excellent feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

UPGRADE

Jordan was a pleasure to deal with. Very knowledgeable, professional and extremely helpful. A credit to the company.

2025年5月28日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Janet,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great Service

Jordan was very kind and helpful. He provided me with different options and their pros and cons, helping me to make the right decision.
And he later also helped transfers g the mobile I formation to the new one.

2025年5月24日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Morvarid,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Diogo was very helpful great experience…

Diogo was very helpful great experience for us all!

2025年5月23日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Megan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jordan was great help

Jordan was great help, cant recommend this shop enough!!

2025年5月19日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jordan explained everything simply

Jordan explained everything simply. He identified a good deal uo suit my use.

2025年5月19日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey David,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Customer service at its best!

I was served by Jordan who is such a lovely, friendly young man. He was able to explain all the different options available to me in a clear manner and with good advice. Very knowledgeable and credit to the store!

2025年4月26日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Sue,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jordan was excellent at everything

Jordan was excellent at everything. 10/10

2025年4月22日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Val,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jordan was great!

Jordan was extremely helpful and answered all of my questions. It's a great pleasure to deal with customer service people who enjoy their jobs!

2025年4月8日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Claudia,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had a great visit to the Tonbridge…

Had a great visit to the Tonbridge branch where Jessica helped explain my options.Left feeling my needs were met. Friendly service.

2025年3月27日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey Paul,
 
This is really lovely to hear, thanks for the review! Appreciate the support for Jessica.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very pleased with the new phone device

Very pleased with the new phone device. Was served by Jess, very sweet and helpful. Good experience !

2025年3月27日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hey,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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