Vodafone UK - Tonbridge レビュー 

274
TrustScore 5段階評価の5

4.9

52 High street, TN9 1EH Tonbridge, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... もっと見る

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5つ星のうち5の評価

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... もっと見る

企業が回答しました

5つ星のうち5の評価

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... もっと見る

企業が回答しました

5つ星のうち5の評価

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

274件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(274)

過去12か月のレビュー数: 39,680

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service from Jess in tonbridge…

Great service from Jess in tonbridge store. Sorted all my problems and would highly recommend

2024年12月9日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hello, Wendy,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Jess, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Let was so great

Let was so great, very professional, thanks very much!

2024年12月6日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Bert. Thank you for your review for Let. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dan at Tonbridge was so helpful

Dan at Tonbridge was so helpful. He kept things simple, repeated things when requested. He was a star.

2024年11月30日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Tamsin,

Thank you for your review. It’s great to hear of your positive experience with Dan. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Dan was such a lovely person!

Dan was very lovely today, has helped me with finding a monthly plan that suits me. He has helped me change from gifgaff to Vodafone. Very lovely experience! Thank you so much Dan

2024年11月30日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Elena,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Came into for help

Came into for help, I was so upset and wanted to leave Vodafone, lex made me believe in you guys again thank you, it was amazing experience!! Thank you

2024年11月30日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Danielle,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Dan was really helpful

Dan was really helpful, thanks for his help

2024年11月30日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Yash,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I’ve been having constant issues with…

I’ve been having constant issues with my phone signal it literally wasn’t working anywhere I go. I popped into the tonbridge store to speak with someone today and a guy called Lex managed to fix the problem for me. He was really helpful and got me in and I now have a working phone so yay!

2024年11月30日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Jess was really helpful and gave me all the information i needed.

2024年11月30日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Emma,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience

Great experience! was served by jess spoke to her about what i wanted & was looking for couldn't have been more helpful & a general great attitude! Will deffinately recommend this store!

2024年8月10日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Just like to say Lex and Dan were so…

Just like to say Lex and Dan were so helpful, so patient with me and just excellent service! Thanks guys

2024年11月25日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hello, Fred,

It's great to hear about the positive experience which you had with Lex and Dan. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dan was super helpful in everything I…

Dan was super helpful in everything I asked for. Thank you to him.

2024年10月31日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Peter, It's great to see they were patient and helpful while you made your decision.
Thanks, The Vodafone Social Media Team

5つ星のうち5の評価

Dan was fantastic what a gent he is!

2024年10月31日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Richard,

It's great to see your kind words for Dan, it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great customer ser ice from Jess in the…

Great customer ser ice from Jess in the Tonbridge store. Answered all my questions and put my mind at ease

2024年10月31日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Thanks for the great review, Shannon - it's what we love to see! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Dan was great thanks!

2024年10月18日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Michael,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Very happy with my experience in-store…

Very happy with my experience in-store with Jess today. Sorted me a new phone and set it up for me and also got my broadband price right down. Very happy customer and highly recommend

2024年10月18日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Elaine,

Thanks for your review for Jess. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Great and friendly service with a smile…

Great and friendly service with a smile from hess in tonbridge!

2024年10月4日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hello, Danut,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Katie transferred my phone data…

Katie transferred my phone data efficiently and gave helpful and friendly service.

2024年10月1日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Jacqueline,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Katie when transferring your phone data.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Dan was very helpful when answering my…

Dan was very helpful when answering my questions

2024年9月30日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Peter,

This is a great review for Dan. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Great experience

Jessica explained my options in a way I could understand and make an informed choice with no pressure

2024年9月27日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Alison, It's great to see Jessica was able to help you make the right choice today 😊
Thanks, The Vodafone Social Media team

5つ星のうち5の評価

Jess made the experience of upgrading…

Jess made the experience of upgrading as simple as possible and transferred all my data for me.excellent service

2024年9月18日
自発的なレビュー
Vodafone UK - Tonbridge ロゴ

Vodafone UK - Tonbridge からの回答

Hi Frances,

It's great to see you had such a positive experience with Jess. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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