Saj in Watford branch always help me and take care of me as a customer. Wether it's changing or updating contract, changing payment date, helping with quiries, he always helps professionally. I... もっと見る
企業が回答しました
所在地
所在地を変更52b The Harlequin, WD17 2TL Watford, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I visited the Vodafone Watford branch after having a poor experience with EE, and I was assisted by Sajid. What an exceptional member of staff. He was polite, patient, and took the time to really... もっと見る
企業が回答しました
Needed to update phone & package. Been with Vodafone for 7years,-always had excellent service &help with tech questions over phone and impressed with service in Watford shop last week & yesterday, by... もっと見る
企業が回答しました
I had a great experience buying my new phone. Valentin was amazing from start to finish, friendly, knowledgeable, and incredibly helpful. He took the time to answer all my questions and made the who... もっと見る
企業が回答しました
企業情報
Vodafone UK - Watford experience について
当該企業による記述
連絡先
52b The Harlequin, WD17 2TL, Watford, 英国
4.8
優良
202件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Kem the manager
The young man, Kem who is the manager in the Watford store was so polite and helpful. I was sold a phone in another store but was not told that moving from an iPhone to Samsung would be such a complicated process. Kem saw to my issue with no fuss and helped me move all my data across to my new phone. Nothing was too much for him and I would recommend him to my friends and family.
2023年10月5日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hi Janet,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Priya was amazing in store
Priya was amazing in store. Best knowledgable person I’ve met in Vodafone. Very professional and went up and beyond her role.
2023年9月23日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
your employee suvansh is very great and…
your employee suvansh is very great and helpful.
2023年9月19日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hey Taher,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Priya was helpful and well informed
Priya was helpful and well informed. She dealt with elderly customers with patience and understanding.
Thank you for being so efficient and knowledgeable
2023年9月18日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hey Anne,
Thanks for letting us know what an amazing job Priya did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Suvansh was very helpful and had great…
Suvansh was very helpful and had great service
2023年9月18日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Thanks for the brilliant feedback, Bradley! It's really appreciated.
Vodafone Social Media Team
Excellent and knowledgeable care
I needed to upgrade my SIM only plan and Priya in the Watford branch was excellent.
She was knowledgeable and knew right away the best plan for me. I'm highly satisfied with their service.
2023年9月16日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hi Barbara,
We're pleased to hear about your recent store visit, and positive experience. It's great to know Priya was able to provide such good service .
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service. I have purchased new iphone 15 pro max and it was very quick and easy.
Recommended
2023年9月16日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hi Kevin,
Thank you for taking the time to review. We're pleased to hear about your recent experience. We hope you enjoy your new phone.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Priya explained everything well and was…
Priya explained everything well and was very friendly!! Great customer service
2023年8月14日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Priya was a great help for us today
Priya was a great help for us today! Huge thanks to Priya
2023年8月13日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hey Andrei,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great customer support
I just moved provider and I chose Vodafone for its great coverage and service. Malina, the sales advisor, made my journey smooth and offered all the information I needed in order to sign the contract and be a Vodafone customer.
2023年7月23日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hi Anna. Thank you for your review for Malina. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with service provided
Had just upgraded my phone, but the SIM card had become stuck in the old phone. Vodafone colleague sorted it in no time and I opted to have the Premium Experience to have Vodafone transfer all my data and apps etc to the new phone. Done in no time at all and certainly saved me spending a lot of time if I had done this myself.
Excellent service!
2023年7月18日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hi Robert. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The manager kem
The manager kem. Nice young man who helped me get a new phone and set it up for me as I would not have been able to do it all myself
2023年7月17日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hey Kay,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and kind staff member and…
Very helpful and kind staff member and polite, Malina, thank you.
2023年7月11日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hi Anca. Thank you for your review for Malina. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Suvansh was very helpful went into the…
Suvansh was very helpful went into the Watford store to upgrade and simply smooth and very helpful
2023年7月7日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hi David. Thank you for your review for Suvansh in our Watford Experience store. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mercedes was a great help
Mercedes was a great help with fixing the mifi. After already visiting a store where they couldn’t. She was very efficient and helpful
2023年7月3日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hey Denis,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service by AQSA
My husband was charged extra for a fault SIM card which meant to be cancelled by Vodafone an year ago as they sent us the new SIM card. But instead he was getting charged twice for both SIM at two different dates of the month. After reviewing the bank statement we realised that Vodafone is charging us twice for the same contract. To cut the long story short we had to go backwards and forwards with customer service and they sent us to the store in Watford, where we met the lovely customer service advisor named AQSA. She was really professional and helpful. She rang customer service again to explain the situation and managed to sort out everything whilst we were in store. She took time to make sure that everything is sorted correctly. Excellent example of customer service 👏.
2023年7月1日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hey there,
Thanks for letting us know what an amazing job Aqsa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful lady by the name of…
Very helpful lady by the name of Mercedes. Cost effective and easy to talk to. Helped me save money and get a new phone
2023年6月30日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hey Sally,
Thanks for the lovely review and fantastic support for Mercedes.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mercedes in the Watford store was…
Mercedes in the Watford store was really kind and helpful. Took her time explaining all the details to us and made sure we were comfortable with our purchase and after service care.
2023年6月12日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hey Gaynor,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Suvansh has excellent customer service…
Suvansh has excellent customer service skills and solved my problem in 5min He also offered me home broadband which I will think about. Very pleased.
2023年6月15日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hey Ian,
Thanks for letting us know what an amazing job Suvansh did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Olly was really helpful and positive in…
Olly was really helpful and positive in helping us buy a new iPhone!
2023年6月15日
自発的なレビュー
Vodafone UK - Watford experience からの回答
Hey Francesca,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。