Vodafone UK - Windsor レビュー 105

TrustScore 5段階評価の4.5

4.7

Peascod Street 112, SL4 1DN Windsor, England, GB


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5つ星のうち5の評価

Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... もっと見る

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5つ星のうち5の評価

Went in to get my monthly bills checked….sat down with store manager Gaurav….who helped me understand my bills and put me at ease as I was getting worried about my bills.….. Would rate the service st... もっと見る

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5つ星のうち5の評価

Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... もっと見る

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5つ星のうち5の評価

Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... もっと見る

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企業情報


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  • Peascod Street 112, SL4 1DN, Windsor, England, 英国

4.7

優良

TrustScore 5段階評価の4.5

105件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5つ星のうち2の評価

Had a problem with my phone

Had a problem with my phone, just wanted some advice.
3pm door was locked with staff just
Sitting inside.
As soon as we came in, he locked the door.
I don’t know the chaps name, but he really had no interest apart from saying
Soft ware is changing all the time.
At this point a customer? Was trying to
Come in the door which was locked.
It’s a strange way to run a Business.
If he likes opening and closing doors
Perhapes the prison service may be a better job.

M Cranham

Windsor Shop

2026年5月19日
自発的なレビュー
5つ星のうち5の評価

Went in to get my monthly bills…

Went in to get my monthly bills checked….sat down with store manager Gaurav….who helped me understand my bills and put me at ease as I was getting worried about my bills.…..
Would rate the service standard very high

2026年5月16日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey,

Thanks for letting us know what an amazing job Gaurav did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic customer service from Al.

Fantastic customer service from Al.
Explained SIM only contract options clearly sharing his screen as proof (very reassuring!).

Didn’t oversell. Saved me 30% off my previous contract which I was clearly oversold on post a visit to another Vodafone store.

Thank you Al

2026年4月22日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey Sally,

Thanks for the lovely review and fantastic support for Al.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Outstanding Customer Service from Ali

I’ve been to three different Vodafone locations over the past week, Oxford Circus being one of them, and nowhere have I received such attentive and helpful service. This location’s manager Ali provided myself and my family with a masterclass in customer support, helping us save a significant amount of money on our contract, all the while being very pleasant and welcoming. 10/10 experience, thanks Ali!

2026年4月21日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey Misha,

Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Michal was very understanding when it…

Michal was very understanding when it was very clear that I had order was incorrect schedule of I mistake I made. The amended order was taken care very promptly and professionally,

2026年4月13日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey Mr Connery,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great staff service in Windsor

Went in today to sort out my broadband contact. Gaurav in Windsor was super helpful and explained everything super clear. Ended up saving money monthly. Really helpful!

2026年4月3日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey,

Thanks for the lovely review and fantastic support for Gaurav.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service at Vodafone in Windsor.

Amazing service at Vodafone in Windsor.
Ali and Jakob were so lovely and incredibly helpful. They made something I have been putting off for ages incredibly easy!
Plus they were hilarious!

2026年3月14日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing staff amazing people

Amazing staff amazing people! Would fully recommend Windsor Vodaphone to anyone:)

2026年3月13日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jakub is amazing

Jakub is amazing! He provided me with a great help

2026年3月12日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey *CUSTOMER NAME*,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jakub

Jakub, he is excellent and I am very happy to get information from jakub ☺️ very professional and very polite ☺️

2026年2月15日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Gautama was excellent I got all my…

Gautama was excellent I got all my answers

2026年1月21日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent experience

Excellent experience, thank you.

2026年1月3日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey Mario,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luke in the Windsor shop was extremely…

Luke in the Windsor shop was extremely helpful and patient. A great service.

2025年11月20日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

At the start of the store visit we did…

At the start of the store visit we did feel like we were being treated passive aggressively. However, after good dialogue we walked away feeling valued as a customer and we are very appreciative of all the support the team provided. Seriously good and we will recommended others to make a visit.

2025年11月15日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Luke was fantastic and got me a great…

Luke was fantastic and got me a great deal on SIM card upgrade 👍👍👍

2025年11月1日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hi. We're happy to hear you had a positive experience and appreciate you sharing your fantastic feedback with us about your SIM card upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I recently visited the Vodafone store…

I recently visited the Vodafone store in Windsor and had an outstanding experience thanks to the incredible team there.

Ali, the manager, provided absolutely amazing assistance — professional, patient, and genuinely dedicated to helping customers. He went above and beyond to make sure everything was sorted perfectly and that I left completely satisfied.

A huge thank you also to Kimberley, who helped get us over the finish line with her friendly attitude and attention to detail. She made the entire process smooth and stress-free.

Honestly, Ali and Kimberley are the only reason I stayed with Vodafone. Their customer care and commitment are second to none — they’re a true credit to the brand and a shining example of what great service should look like.

If every Vodafone store was like Windsor, everyone would be a customer for life!

2025年10月27日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hi. We're absolutely delighted to hear about the amazing support you received from the team at Windsor. We really appreciate you sharing your experience and recognizing their dedication. It's wonderful to know their service made such a positive impact! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Ali and Sufy at the Windsor store were sooo patient, nothing was too much trouble. I went in a couple of days on the trot and they were amazing.

2025年10月23日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

The staff member in store was very…

The staff member in store was very helpful Gaurav was very good he help me so much in saving me money they are so nice and kind to me will go back again.

2025年9月29日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey Norah,

Thanks for the lovely review and fantastic support for Gaurav.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visited Vodafone Windsor to upgrade my…

Visited Vodafone Windsor to upgrade my phone today. A little worried and unsure initially but Luke put my mind at rest, was extremely patient and helpful. Wouldn’t hesitate to recommend.

2025年7月30日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey Yvonne,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Windsor location Mohammed and Ali

We worked with Mohammed and Ali at the Windsor location and they truly have a customer centric approach.

As Americans moving to the UK they made it easy.

2025年7月1日
自発的なレビュー
Vodafone UK - Windsor ロゴ

Vodafone UK - Windsor からの回答

Hey Andrew,



Thank you for your review. It's always lovely to read such nice feedback.



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

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