Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... もっと見る
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所在地
所在地を変更Peascod Street 112, SL4 1DN Windsor, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... もっと見る
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Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... もっと見る
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Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... もっと見る
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企業情報
Vodafone UK - Windsor について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Peascod Street 112, SL4 1DN, Windsor, England, 英国
4.8
優良
121件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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Fantastic service
Fantastic service. Help me to swap sim and offered new cheaper plan.
Thank you Team
2025年1月17日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Sergiu,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thank you for help to reduce my bill
Thank you for help to reduce my bill. This is my first review ebout vodafone and im very happy.
Thank you Team Windaor
2025年1月7日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Said,
Thank you for taking the time to leave us a 5 star review and we are glad we have been able to help with the bills.
Thanks,
The Vodafone Social Media Team
turned out amazingly
What made a difference today was the customer service was beyond my expectations. I am satisfied and grateful to Muhammad. The quality he Dili weed was exceptional. Couldn’t find any criticism at all. Compared to Curry’s he dominated them from start to finish. Exactly what you require from a leader, Mohammed thanks I praise all your hard work and really pull my hat off.
All my compliments to the rest of the Windsor visa phone store staff, I enjoyed spending that time discussing properly what better deals you can get and save money as well, with the best recommendations to set the device, or just leave Muhammad take care of it, he is more than happy to help.
I just thought I was going to struggle with security questions for a home broadband which was exaggerated to cancel, again top man, and a well thoughtful agent.
Many thanks
2024年12月10日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hello, Jack,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Muhammad.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Windsor からの回答
Hi Ivan,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Lovely experience within Windsor store
Lovely experience within Windsor store. Store manager Ali and advisors Noreen and Luke were very welcoming and helpful, was able to offer me the correct packages within my price budget and very welcoming people. Will definitely advise family and friends to visit Windsor branch as it’s the best experience I’ve had in any store
2024年11月30日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Julia,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The Gman and Jamal provided great…
The Gman and Jamal provided great customer service. I will definitely return!
2024年11月29日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Mohammed,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great Customer Service
Ali and Luke were great at understanding our needs (myself and my daughter) and working with us on a viable, workable contract - upgrading one phone (as required/necessary) and giving me the best option on something simpler, and cost effective. They explained all details in full, simply and effectively, so we are both happy with our new phones, and contracts. Thanks.
2024年10月23日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Paul,
This is a great review for Ali and Luke. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Great customer service
Ali and Luke were both great with taking care of my broadband which was facing multiple delays. Their professionalism and commitment to the cause has helped me get a resolution that I don’t believe would have been possible with anybody else, they truly went above and beyond. Thanks
2024年10月17日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Desmond,
Thanks for your review for Ali and Luke. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone UK - Windsor からの回答
Hi Bruce. Thank you for your review for Luke. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali and Luke went above and beyond to…
Ali and Luke went above and beyond to help me with a contract error when customer service did not provide assistance. They made sure the error Vodafone made was resolved and they are a true asset to the store.
2024年10月5日
自発的なレビュー
Vodafone UK - Windsor からの回答
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
The service received at the Windsor…
The service received at the Windsor store by the Store Manager Ali has been amazing. He has been so patient with all my mothers questions. Ensuring that she has everything she needs for her phone upgrade. All the staff in the store have been very helpful each time she has visited with even the smallest of questions.
2024年10月5日
自発的なレビュー
Vodafone UK - Windsor からの回答
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, Ali, Sufy, Luke all helped me and they have sorted my phone, my transfer and have explained everything in detail.
2024年10月3日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hello, Marie,
It's great to hear about the positive experience which you received in store from Ali, Sufy, and Luke, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It was a very good experience with the…Greate help and attention of Luke
It was a very good experience with the support of a very experienced and professional Sales Adviser - Mr Luke!
He actually surpassed any previous experience with any operator, including Vodafone.
Keep up the good job Luke
2024年9月28日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hello, Henry,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ali and staff were amazingly helpful
Ali and staff were amazingly helpful. Showed me various options and I just felt that service was excellent
2024年9月28日
自発的なレビュー
Vodafone UK - Windsor からの回答
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff. Thank you Gaurav!
2024年9月17日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Sophia,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Gaurav's great service.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
useless
useless, I have been with Vodafone for a few years now, my contract was about £36 a month, half for the phone, the other half for data etc, my contract expired 5 months ago, they decided to increase their charges for my data to £24 a mon th after i finished paying for the phone without telling me, last weekend I tried to cancel my contract, went into their shop in windsor and spent an hour doing this, I was assured it would be ended 2 days later, 3 days later its still running, I contacted customer services and they said its got another month to run even tho they got me to buy another Voxi sim to insert in my phon, so I now have 2 data plans running at the same time, useless bunch, they dont care, just take take take.
2024年9月11日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hello, Kevin,
Thanks for taking the time to provide feedback on your experience. It's always appreciated, as it's always our aim to improve.
When requesting to cancel a service, there is a 30 day notice period, and it sounds like that's why your Vodafone contract is currently still running.
If you were intending to use your existing number on your VOXI SIM, please view the Facebook and X (Formerly Twitter) contact details for VOXI here: https://www.voxi.co.uk/contact-us so that a request can be submitted for you, to move your Vodafone number over to your VOXI SIM.
Thanks, Vodafone Social Media Team
Thanks Mohammad Ali
Thanks Mohammad Ali, much appreciated that you sorted out our package change in your out peak hours.
2024年9月7日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Hakan,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Windsor からの回答
Hey Kavita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Really took time to find out my needs and give me the best plan. Highly recommend dropping in if you need any help. Lovely staff too. Gaurav super helpful.
2024年8月22日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hello Jo,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic experience in Windsor store…
Fantastic experience in Windsor store from Sufy, really helpful with a new contract! Brilliant service and very patient would recommend for any help! Thank you
2024年8月8日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hey Natalie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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