Vospers レビュー 3,082

Another terrible experience from the service department, i booked in for my car first MOT four/five weeks in advance and asked for a courtesy car and was all good and agreed when booked with Lauren, but on the day of the MOT when i handed my keys over it came apparent no courtesy car would be available and i had an conformation email to say there would be, but the desk staff said no car was ever booked, either way I wasn't getting a courtesy car full stop. This has happened twice now in a row to me at this dealership, the first time was for a service, so now I know not to use Vospers Vauxhall again for service or future car sales. The good news was that i made a phone call before i left to another main franchise dealership in the Plymouth area and they were happy to accommodate me at very very short notice, I won't forget that.

This is the second car purchased from Vospers, Torquay and again Susan Kennedy was so friendly and helpful in guiding us through the paperwork and various options available. There was no pressure to buy and the process was smooth and enjoyable. We have no hesitation in recommending Vospers Torquay.

I recently bought a car from Vospers in Torquay & received excellent service from Ethan, everything was explained fully and nothing was too much trouble, I have even received an email to make sure I am happy with everything. Highly recommended
Thank you

Josh James and the team were very helpful in helping me buy a car. It had an initial problem which was sorted quickly and professionally and dealing with all the staff was a pleasure.

I recently purchased a car from Vospers and dealt with Joshua James. Josh was extremely professional, very helpful & I would recommend Vospers Mazda Exeter. I live in Bristol and Josh arranged for me to collect the car at my convenience which was greatly appreciated. Really happy with the car, the customer care from Josh and would highly recommend Vospers.

When calling Vospers Mazda initially about purchasing our next Mazda cx-5 Joshua was extremely polite and helpful. We then took the 130mile journey to look at the car and Joshua was there to greet us and show us around. We made the decision to go ahead and purchase, arranging to collect a couple of weekends later. Again, we weren’t disappointed! The car was waiting for us with a big bow around it…an amazing touch which brought a big smile to our faces. Joshua made the whole experience so easy, it was a pleasure to deal with him & Vospers Mazda. Thank you.

Josh is amazing!! I was a nervous buyer and he has given me top class service and reassured me all the way through. Explained everything throughly with a friendly smile. Thank you Josh. He deserves to be recognised for his work.

Josh was very professional and polite with a smart appearance. Extremely helpful before and after sales to explain the new bells and whistles on buttons I had not used before. Followed up by a phone call after purchasing.

Ethan was a very professional and knowledgeable young man and has a friendly and amiable manner about him.
He wasn't ""desperate"" for a sale and made us feel at ease from the get go. Nothing was too much trouble for him and he answered all of our questions.
He is a credit to your company and deserves some recognition.

Josh was great in assisting me to look for a new car. He was very accomodating when I kept changing my mind on a number of things.
The whole process was very smooth and stress free.

I’ve bought a few new cars from various dealers but this was the first time I bought from Vospers. I discovered their secret weapon. Joshua James - truly the nicest most helpful salesman I’ve ever dealt with. I didn’t just buy a car. I bought into a dealership who I’m going to trust throughout my ownership because I know I’ve got Joshua at the end of the phone if ever I have any queries. In a world where customer service is often extremely lacking - what a breath of fresh air this experience was.

I contacted Vospers- Mazda Exeter in January after seeing an M2 added to the website. I spoke to Josh and he couldn’t have been more helpful! He removed the car from the website immediately and as the car he just come in and there were no pictures Josh made a comprehensive video of the car and sent it to me the next day. Having him guide me made the experience of buying my first car smooth and stress free. He facilitated a meeting and test drive that suited my timeline and put me at ease from the moment we met. Josh then personally delivered the car to my local Vospers for me to collect and guided me through all of the paperwork. I would definitely recommend Vospers, and especially Josh, to anyone wanting a friendly and professional service.

We were delighted that Joshua identified the perfect MX5 to enable my wife to have a replacement MX5 after her own dream car was written off through no fault of her own.
Joshua was the perfect salesman, he listened to my wife’s story , didn’t pressure us in any way and did everything possible to ensure the car was perfectly prepared , making it almost like new when we came to collect it. My wife’s face was a picture. Thanks Josh for such a lovely car.

⭐⭐⭐⭐⭐

I had a fantastic experience with Vosper OMODA and JAECOO Exeter. A special thanks to Daniel for being so helpful throughout the entire process. He answered all my questions with honesty and transparency, which made everything smooth and stress-free.

I’m extremely happy with the excellent service and would definitely recommend them. I look forward to upgrading my car with them again in the future!

We would just like to thank Stephen Shrubb at Exeter Jaecoo, we recently renewed our vehicle and can I just say what a superstar employee. He has been nothing but helpful and really informative. He went above and beyond to make sure we were looked after and that we were. A true credit to the company!

Spent over ten days attempting to contact FIAT servicing dept by telephone at least three times a day, after my car completely died due an update error, draining the battery leaving me no alternative in calling The RAC .............. etc, etc......
AFTER WAITING FIVE AND A HALF HOURS IN VOSPERS I'VE BEEN INFORMED THEY ARE UNABLE TO CORRECT IT TODAY , NEED TO REBOOK, I MAY NEED TO GO TO EXETER AS VOSPERS IS NO LONGER A FIAT DEALER......... ARGHHHH
Politely suggested this important information should be shared with customers on-line 🥺

Tom was fantastic to deal with, he listened to my needs for my next car and found the perfect car for me. 5 star service from first appointment to handover day.

I’ve recently bought an e-transit custom with the help of John May, the service was absolutely fantastic, including John trying his hardest to get the van to me as soon as possible and back to work which I really appreciated. I was especially happy with the service I got from start to finish and would highly recommended.

Dealt with John may quick and easy