Well Pharmacy レビュー

35,879

•

4.3

オンライン薬局

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Order through NHS app which than sends repeat prescription to well.com. Good communication from well.com from receiving prescription to despatch. Have been using well's delivery service for some tim... もっと見る

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企業情報

当該企業による記述

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

当該企業による記述

連絡先

Merchants Warehouse, Castle St, M3 4LZ, Manchester, 英国
01782 597 313
Hello@well.co.uk
www.well.co.uk

4.3

優良

4万件のレビュー

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すべてのレビュー

(35,879)

過去12か月のレビュー数: 4,947件

レビューを書く

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

11分前

Prompt service. Great product

Prompt service, great product. I was surprised by the amount of detail that the cholesterol test gives, in just ten minutes. Also, the test kit is very easy to use.

2026年7月6日

11時間前

It was my first time using the order…

It was my first time using the order and delivery service as unable to collect my prescription after an operation.
I rang them when I had difficulties and the staff were extremely helpful and patient.
I was kept informed of the progress of my order and very happy with the service all round .
Delivery was fast and came when expected.

2026年7月10日

12時間前

Well pharmacy on Bolton Road Salford.

Well pharmacy on Bolton Road Salford.
I’ve changed since as it’s been the third time I’ve felt unwelcome. All I can say is the attitudes of those working there are off. They make you feel as if ordering medication is a inconvience. I’ve unfortunately had to use the 111 service twice this year. Last this past Saturday and the bald short black guy with glasses constantly shook his head when I told him I’d realised at 7pm on a Friday evening thus unable to order from the doctors. Only administered 4 meds despite having a week emergency earlier in the year. It was more the approach honestly I felt like a naughty child lol . I keep not ordering meds in anticipation of going in which is probably a factor as to why I run out.

2026年7月11日

自発的なレビュー

Excellent service, prompt & easy to use

2026年7月10日

Well Pharmacy からの回答

1日前

Hi Dawn,

We are absolutely delighted to hear that you found our service excellent, prompt, and easy to use. Your positive feedback is greatly appreciated and truly brightens our day!

Kind Regards,
Well Pharmacy

2日前

Brilliant pharmacy

Brilliant pharmacy who deliver my prescriptions quicker than expected. Always efficient and will contact if they encounter an issue and offer a solution. Great team

2026年7月9日

自発的なレビュー

Well Pharmacy からの回答

1日前

Hi Julie,

We are so happy to hear that our pharmacy has provided you with such a positive experience! We truly appreciate your kind words about our efficiency and proactive communication. It means a lot to us that our team is meeting your needs.

Kind Regards,
Well Pharmacy

2日前

All great ta

2026年7月6日

Well Pharmacy からの回答

1日前

Hi there,

Thank you for your feedback, we are glad to hear you are happy with our recent service.

Kind Regards,
Well Pharmacy

2日前

2026年7月9日

Well Pharmacy からの回答

1日前

Hi there,

Thank you for your feedback, we are glad to hear you are happy with the service you received.

Kind Regards,
Well Pharmacy

3日前

The staff at the Abbotsbury Pharmacy

The staff at the Abbotsbury Road are all lovely &helpful , I went to pick up my prescription and it had not come through from the doctor .
I was worried as I had been without my blood pressure tablets for a couple of days , and it was Friday 3rd July around 4pm and busy time
for them .
The Lady I spoke to said it’s not a problem we can dispense your prescription now .
Absolutely fantastic service ,all very kind & helpful as I have anxiety & PTSD so I need a friendly caring person which she certainly was
Thank you very much , so happy to have changed my pharmacy and come here💐🩷💯😊x

2026年7月3日

自発的なレビュー

Well Pharmacy からの回答

19時間前

Hi Debbi,

We are so pleased to hear about your positive experience with our team, especially given your concerns about your blood pressure medication and anxiety. It's wonderful to know that our colleague was able to assist you promptly and with such kindness during a busy time.

We are truly grateful for your kind words and are delighted that you've chosen us as your pharmacy. We will pass on your feedback to the team.

Kind Regards,
Well Pharmacy

3日前

I always order 14 day before I runout…

I always order 14 day before I runout and my order is always late u must be sending them by pigeon

2026年7月9日

Well Pharmacy からの回答

1日前

Hi Paul,

We appreciate you sharing your experience. We understand your frustration with delayed orders.

The whole process from order through to delivery usually takes 7 working days. Once you've ordered your prescription online, your GP will need to approve it. GPs usually aim to do this within 2-3 working days, but the time this takes may vary. Once they've approved your prescription and we've processed it, you'll usually receive your order within 2-4 days via Royal Mail.

Delivery may take longer during busy periods so be sure to order your prescription in plenty of time. We always recommend placing your order 2 weeks before you need it which you have mentioned you do.

We have checked your prescriptions since January 2026 and they all appear to have been processed and delivered within our timescales as advised. There was a slight delay with all prescriptions in June due a technical issue so your prescription in June fell just outside of our timescale and we apologise for any inconvenience caused by this.

Thank you once again for your feedback.

Kind Regards
Well Pharmacy

3日前

Very helpful, professional, great service.

I went in this afternoon and was greeted very warmly by a lovely lady and when I asked for some advice/help, she said the pharmacist would help, A couple of minutes later, I was seen by the pharmacist and after a brief consultation and taking my details, she prescribed some antibiotics which I hope will kick in very soon.
I just want to thank both of the ladies there for their friendly, professional and very helpful manner. Great service. Thank you very much. Stephen

2026年7月14日

自発的なレビュー

Well Pharmacy からの回答

19時間前

Hi Stephen,

We are truly delighted to hear about your positive experience with us this afternoon. It's wonderful to know that our team provided you with friendly, professional, and very helpful service. We always aim to ensure our customers receive the best possible care, and your feedback confirms we are achieving that goal. We hope you feel better very soon.

Thank you for your kind words.

Kind Regards,
Well Pharmacy

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