Purchasing is easy, orders arrive in time, and consultation is concise and friendly. Purchasing pre-approved prescriptions can be tricky if your browser isnât recording cookies e.g incognito mode b... ãã£ãšèŠã
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Needed blood glucose sensor, found on Well Pharmacy website at a reasonable price. Easy and clear website making it easy to order and with quick delivery. Can recommend!
The gentleman who I spoke to was so helpful in getting my prescription to me on time. It was so lovely to speak to a proper human being who understood exactly what I needed. Thank you so much.
When I made my order online it said I would receive an email confirmation. I never received it. I ended up contacting customer services to make sure they had got it. They were very helpful but I shoul... ãã£ãšèŠã
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With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
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Merchants Warehouse, Castle St, M3 4LZ, Manchester, è±åœ
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
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Simplicity it's self
It's so easy to use the app and have your meds delivered, saves me so much time
2026幎9æ4æ¥
Post office told me they receivedâŠ
Post office told me they received parcel on Monday morning and said it was going out for delivery in next 2 days but i have not received it yet.9/9/26.
2026幎9æ4æ¥
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
Awful service
Awful service, ever month I end up going a few days without medication as it's always late, system is not set up for repeat prescriptions, a number of months ago I ended up getting double medication now I have to chase every month to see where it is
I have already been in contact with your customer services on multiple occasions already and still have issues so have no confidence in anything being improved
2026幎9æ4æ¥
Well Pharmacy ããã®åç
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy
The gentleman who I spoke to was soâŠ
The gentleman who I spoke to was so helpful in getting my prescription to me on time. It was so lovely to speak to a proper human being who understood exactly what I needed. Thank you so much.
2026幎9æ4æ¥
Good service and very helpful thank you
2026幎9æ4æ¥
Communication was terrible took a longâŠ
Communication was terrible took a long time to respond.
Also meds were very slow in arriving.
Gone back to my local pharmacy
2026幎8æ28æ¥
Well Pharmacy ããã®åç
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy
Rude customer experience when askingâŠ
Rude customer experience when asking how long my order will take
2026幎9æ9æ¥
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Well Pharmacy ããã®åç
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy
My meds still haven't arrived
My meds still haven't arrived.
I will be finding a different Pharmacy.
I have had to get 2 emergency prescriptions.
It is now 09/09/2026.
2026幎9æ3æ¥
Well Pharmacy ããã®åç
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy
Useless service
Prescription for urgently needed pain killers due to being sent to âwell onlineâ tablets not received for over a week. Local pharmacy unable to help, absolutely useless system cannot talk to anyone to resolve issue just online message via app. Avoid at all costs.
Unable to give no stars
2026幎9æ1æ¥
Well Pharmacy ããã®åç
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy
Always polite and fast delivery.
2026幎9æ3æ¥
Not informed of a missing item and toldâŠ
Not informed of a missing item and told to contact the surgery to sort out the issue.
I may as well go direct in the future - no real point in using the app
2026幎9æ3æ¥
They arrived quickly
2026幎9æ3æ¥
consistently courtesy and kind
Always consistently courtesy and kind. Helpful and supportive.
2026幎9æ3æ¥
To be honest I think you take too longâŠ
To be honest I think you take too long to submit a request to the doctors I submitted a request on the 26th Dr's received on the 28th then a week to dispatch for my tablets to turn up 11 and 12 days later in 2 separate parcels why can't they all come together
2026幎9æ3æ¥
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