Well Pharmacy レビュー 

36,734
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Easy to order, but the messaging service is poor. I get emails to advise the prescription has not been signed by my surgery, when it has. I get emailed to state that the order has been cancelled due t... もっと見る

5つ星のうち5の評価

Ive been with Well for a couple of year and them taking care of my medication. I dont even think about it now as its in safe hands. Any short delays are Surgery based and not anything to do with well.... もっと見る

5つ星のうち5の評価

Medication delivered, which made things a lot easier for me. Well Pharmacy also confirmed that the GP had accepted the prescription. Brilliant for chronic medication as Well advises when your next s... もっと見る

企業が回答しました

5つ星のうち5の評価

The ordering process was simple, unlike others. I opted for the online version knowing there was a Well pharmacy was local to hs. The face-to-face before dispatch was a pleasure. New "nurse" was so... もっと見る

企業が回答しました

企業情報

  1. オンライン薬局
  2. 薬局

当該企業による記述

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

当該企業による記述


連絡先

4.3

優良

TrustScore 5段階評価の4.5

4万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(36,734)

過去12か月のレビュー数: 4,924件

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5つ星のうち3の評価

Easy to order, but.

Easy to order, but the messaging service is poor. I get emails to advise the prescription has not been signed by my surgery, when it has. I get emailed to state that the order has been cancelled due to a lack of approval by my surgery even after I have received my tablets!!!!

2026年9月21日
5つ星のうち5の評価

5 stars or if preferred 10/10

Ive been with Well for a couple of year and them taking care of my medication. I dont even think about it now as its in safe hands. Any short delays are Surgery based and not anything to do with well.. i will continue to use and i recommend anyone to use their service. 5 star or 10/10 rating if you prefer- should be used for them

2026年9月21日
5つ星のうち1の評価

Well chemist on Stanley Rd Garndiffaith

Well chemist on Stanley rd, Garndiffaith, pontypool is by far the worst branch I have ever used.

I have never had to fight a chemist for my medication, if your medication isn't there when it should be they just shrug at you and give you the "I don't care tone"

I've had to go without strong opioid all weekend a number of times, it really makes you ill - I wouldn't be surprised if someone has died of a heart attack from going cold turkey because of these people.

These people have no system (or not one that works) if this is happening at this branch how many other branches is it happening at?

I was in there 5 minutes the one day and they were all gossiping out the back.

I got irate in there yesterday because they mucked up my medication again and the manager was grinning the whole time then some dumpy woman came out giving attitude and shouting so she was also told where to go.

Common sense and professionalism would tell you when a customer is irate you do not antagonise the situation by shouting and giving attitude.

They also talk about customers when they leave the shop and it really is not professional.

You need male staff in these places to even out the balance in order for them to run properly because ladies today generally gossip and bully and it's always a toxic environment to work/be in (it's the same in nursing/care work where most of the workforce are female)

I was in there the one day for 6 minutes before anyone came to the counter and they were gossiping about where they were going for tea and what colour hair they got at the hairdressers.

I have never witnessed such a bunch of cowboys in a chemist in all my years, constantly misplacing prescriptions so you have to keep calling your doctor.

Just bad attitude all round, I have now signed myself up to a online delivery chemist elsewhere.

If I could give them 0 stars I would, awful experience.

2026年9月25日
自発的なレビュー
5つ星のうち1の評価

Very slow to prepare prescription

Very slow to prepare prescription

2026年9月16日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy

5つ星のうち2の評価

0/10

It's a good app but wish i could change it from white mode to dark mode but that's why i won't use the app anymore if it gets dark mode i will give 5 star's

2026年9月25日
Well Pharmacy ロゴ

Well Pharmacy からの回答

If you would like to discuss this further, please contact hello@well.co.uk and our Customer Team will look into this for you.
Thanks again,
Well Pharmacy

5つ星のうち5の評価

Quick

Quick delivery, updates and straight forward

2026年9月14日
Well Pharmacy ロゴ

Well Pharmacy からの回答

Thankyou for your positive review
Kind Regards
Well Pharmacy

5つ星のうち5の評価

Extremely easy to order the medicine…

Extremely easy to order the medicine with notice given before it's due, I would definitely recommend Well pharmacy for your regular prescriptions with fast delivery,also full information on when received by them and posted.

2026年9月19日
Well Pharmacy ロゴ

Well Pharmacy からの回答

Thankyou for your positive review
Kind Regards
Well Pharmacy

5つ星のうち5の評価

Quick response

The response of several pharmacy members was quick, honest—they apologized for the issue of initial slow response— and quite courteous. Thank you.

2026年9月15日
Well Pharmacy ロゴ

Well Pharmacy からの回答

Thankyou for your positive review
Kind Regards
Well Pharmacy

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