A prompt & efficient taking-over of my prescription needs after the previous online pharmacy failed to source my preferred brand of amlodipine. Three cheers to Julie & her I.T. colleagues at Well for... ãã£ãšèŠã
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Im writing this on behalf of my husband Mark who visited Well Pharmacy on Swinnow Road in Pudsey LS28 ........ I saw the pharmacist re Blood pressure readings to be done at home She attached the... ãã£ãšèŠã
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Prompt dispatch and delivery but disappointingly you didn't deliver what I ordered and paid for. My order was for a twin pack of Freestyle Libra 2 monitors. On delivery I only received 1 moni... ãã£ãšèŠã
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I have had exprience of other online pharmacies and have found them wanting, my last one wanted after a while to add on high delivery charges. I then went back to my locak high st pharmacy and every... ãã£ãšèŠã
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With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
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Merchants Warehouse, Castle St, M3 4LZ, Manchester, è±åœ
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
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Very happy many thanks ken
2026幎7æ27æ¥
Prompt & efficient
A prompt & efficient taking-over of my prescription needs after the previous online pharmacy failed to source my preferred brand of amlodipine. Three cheers to Julie & her I.T. colleagues at Well for sorting out an account registration issue ... after which the consignment arrived in good time. Many thanks! ð
2026幎7æ27æ¥
Prompt and excellent service
2026幎7æ24æ¥
No problem with getting started tohaveâŠ
No problem with getting started tohave medicine sent to my address,and was delivered as promised inthe said time.Thank you
2026幎7æ24æ¥
I think the the photo process is veryâŠ
I think the the photo process is very annoying, it would be better if yiu just asked for photo i.d instead
2026幎7æ27æ¥
Well make it so much easierâŠ
Well make it so much easier to order and receive my medication just with one text. It saves getting to the doctors to request the order another waiting in a long line at the pharmacy when it is difficult to walk.
2026幎7æ14æ¥
you communicate with me telling meâŠ
you communicate with me telling me whatâs happening at every stage and then you always deliver speedily. so great
2026幎7æ23æ¥
åçã« AI æ¯æŽãå©çšããå ŽåããããŸã詳现ã衚瀺
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
You can order what you need with outâŠ
You can order what you need with out queuing up at your local chemist..
2026幎7æ22æ¥
Well Pharmacy ããã®åç
Hi Brian,
We're happy to hear that our service helps you avoid queues. Thank you for your positive feedback!
Kind Regards,
Well Pharmacy
Fantastic alternative to waiting inâŠ
Fantastic alternative to waiting in pharmacy queues. No idea why you wouldnât do this. Itâd be great if I could get my kids prescriptions like this too. Obviously not great for stuff you need right away.
2026幎7æ23æ¥
Well Pharmacy ããã®åç
Hi Lou,
We're so glad to hear you find our service a fantastic alternative to pharmacy queues! We appreciate your positive feedback and the suggestion about children's prescriptions. We are always looking for ways to expand our offerings.
Kind Regards,
Well Pharmacy
easy to use and delivered quickly afterâŠ
easy to use and delivered quickly after order approved
2026幎7æ24æ¥
Well Pharmacy ããã®åç
Hi Robin,
We are delighted to hear that you found the process straightforward and that your order arrived quickly after approval. Your positive feedback is greatly appreciated!
Kind Regards,
Well Pharmacy
All the Well team are always as helpfulâŠ
All the Well team are always as helpful and as quick at serving customers as they possibly can be they have answer many of my difficult questions everyday zoe is always helpful and polite and has stopped me having to go to the doctors with minor issues that were solved just by seeing her. Kimberley and Laura are always quick helpful polite and caring as can be always with a smile too.
2026幎6æ25æ¥
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Well Pharmacy ããã®åç
Hi Lacey
We are so glad to hear about your positive experiences with our team. It is wonderful to know that our colleagues consistently provide helpful, quick, and polite service. We truly appreciate you sharing how their support has made a difference for you.
If you would like us to pass this on to the team please email us your feedback to hello@well.co.uk with Compliment and which well pharmacy this relates to in the subject bar.
Kind Regards,
Well Pharmacy
They try to get the prescription to âŠ
They try to get the prescription to you as quickly as possible. But end up waiting for my surgery to finalise the prescription. Wich delays delivery to me. So I have yo make sure I allow plenty of time to get my prescription before I run out.
2026幎7æ25æ¥
Well Pharmacy ããã®åç
Hi Ian,
We appreciate you taking the time to share your feedback. We understand your concern about the timing of your prescription delivery, especially when it's dependent on GP approving and sending.
Kind Regards,
Well Pharmacy
No items have been delivered
No items have been delivered. But is asking me to rate the service and delivery?
2026幎7æ24æ¥
Well Pharmacy ããã®åç
Hi Christopher,
Thank you for taking the time to share your feedback with us. We are very sorry to hear that your items have not been delivered yet.
Please email hello@well.co.uk with details of the order you have not received and our team can assist and look into this further for you.
Please accept our apologies once again.
Kind Regards,
Well Pharmacy
SOMETIMES I DID NOT RECEIVE MY ORDER
GENERALLY GOOD BUT IT DID TAKE A YEAR TO SWORT OUT ONE ISSUE
2026幎1æ12æ¥
Well Pharmacy ããã®åç
Hi Susanne.
We appreciate your feedback and are glad to hear that, overall, your experience was good. We understand your frustration regarding the time it took to resolve one particular issue. We are always working to improve our processes.
Kind Regards,
Well Pharmacy
Well Pharmacy ããã®åç
Hello,
We are pleased to hear you are happy with the service and professional advice you were given. Thank you for your feedback.
Kind Regards,
Well Pharmacy
Well Pharmacy ããã®åç
Hi Margaret,
We are pleased to hear you are happy with the service. Thank you for your feedback.
Kind Regards,
Well Pharmacy
Cancelled prescription
One of two prescriptions received, although paid for at the same time, had two ring customer service, who told me the order had still not been processed, therefore cancel the order and went to local pharmacy instead, now I have to wait a week to get my money back, even though I went to the same company pharmacy to pick up the rest of the prescription.
2026幎7æ25æ¥
Well Pharmacy ããã®åç
Hi Nigel,
Thank you for your feedback.
We are truly sorry to hear about the issues you experienced with your prescription order and the subsequent cancellation. We understand your frustration with having to wait for a refund, especially after going to a local pharmacy for the rest of your medication.
We are very sorry for any inconvenience caused.
Kind Regards,
Well Pharmacy
Well Pharmacy ããã®åç
Hi Lucy,
We are pleased to hear you are happy with the service. Thank you for your feedback.
Kind Regards,
Well Pharmacy
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