Im writing this on behalf of my husband Mark who visited Well Pharmacy on Swinnow Road in Pudsey LS28 ........ I saw the pharmacist re Blood pressure readings to be done at home She attached the... ãã£ãšèŠã
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I have had exprience of other online pharmacies and have found them wanting, my last one wanted after a while to add on high delivery charges. I then went back to my locak high st pharmacy and every... ãã£ãšèŠã
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Prompt dispatch and delivery but disappointingly you didn't deliver what I ordered and paid for. My order was for a twin pack of Freestyle Libra 2 monitors. On delivery I only received 1 moni... ãã£ãšèŠã
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Very good service so far , dispatched within a couple of days of them receiving prescription. Delivered 48 hours later . No problems yet , Much better than tackling our useless chemist.ðð
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With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
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Merchants Warehouse, Castle St, M3 4LZ, Manchester, è±åœ
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
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Well Pharmacy ããã®åç
Hi Margaret,
We're delighted to hear that your delivery arrived promptly and without any issues. Thank you for taking the time to share your positive experience.
Kind Regards
Well Pharmacy
So easy
So easy. I don't really do anything. The gp sends the prescription to Well and then it arrives in the post a few days later.
2026幎7æ24æ¥
Well Pharmacy ããã®åç
Hi Louise,
We're so happy to hear that our prescription service is making things easy for you!
We appreciate you sharing your positive experience with us.
Kind Regards
Well Pharmacy
Really easy to order
Really easy to order, very quick service. Highly recommend! Will be using all the time now!
2026幎7æ24æ¥
Well Pharmacy ããã®åç
Hi Zara,
We're delighted to hear that you found our ordering process easy and our service quick. We truly appreciate your high recommendation and look forward to serving you again!
Kind Regards
Well Pharmacy
Very helpful staff always ready to help
2026幎7æ29æ¥
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Well Pharmacy ããã®åç
Hello,
We're so glad to hear our staff was helpful. We appreciate your feedback.
Kind Regards
Well Pharmacy
Quick delivery
2026幎7æ23æ¥
Well Pharmacy ããã®åç
Hi Marie,
We're pleased to hear that your delivery arrived quickly.
Thank you for sharing your feedback!
Kind Regards
Well Pharmacy
reliability
2026幎7æ20æ¥
Well Pharmacy ããã®åç
Hi William,
We are pleased to hear you find our service we reliable. Thank you for your feedback.
Kind Regards
Well Pharmacy
The are the best pharmacy is Essex theyâŠ
The are the best pharmacy is Essex they are reliable and take good care of their client
2026幎7æ21æ¥
Well Pharmacy ããã®åç
Hi Esther,
We're so pleased to hear that you consider us the best pharmacy and that you appreciate our reliability and client care.
Thank you for your wonderful feedback!
Kind Regards
Well Pharmacy
Totally reliable service
Totally reliable service. That is the most important element of the system
2026幎7æ24æ¥
Well Pharmacy ããã®åç
Hi Alan,
We're so happy to hear that you find our service reliable. We truly value your positive feedback and appreciate you sharing your experience.
Kind Regards
Well Pharmacy
Well Pharmacy ããã®åç
Hi Mr Steer,
We're delighted to hear that your delivery arrived quickly.
Thank you for sharing your feedback!
Kind Regards
Well Pharmacy
Quite slow when you consider AmazonâŠ
Quite slow when you consider Amazon delivers next days d you have advanced warning of what I will order and the frequency.
The order gets split into 2 which makes it harder to follow.
STILL GOOD THOUGH
Thanks
2026幎7æ21æ¥
Well Pharmacy ããã®åç
Hi Peter.
We appreciate your feedback.
Unfortunately we cannot offer next day deliver for prescriptions. Our pharmacy requires 7 working days (10 days) to dispense and deliver prescriptions. This is bound by the timescales it takes for them to be approved; this can take up to 3 working days. Prescriptions are then required to be clinically checked to ensure medication dose and instructions are correct, stock ordered and dispensed with additional checks to ensure everything is correct before it is dispatched to a patient.
Separate deliveries may happen if medication is prescribed on 2 or more prescriptions. Our pharmacy deal with 1000s prescriptions per day and it can depend where in the process the prescription is, some my go through quicker than others resulting in a separate delivery. The do endeavor to send prescriptions together where possible.
Thank you once again for your feedback.
Kind Regards,
Well Pharmacy
Prompt dispatch and delivery but not as per my orderâŠ
Prompt dispatch and delivery but disappointingly you didn't deliver what I ordered and paid for.
My order was for a twin pack of Freestyle Libra 2 monitors.
On delivery I only received 1 monitor with an invoice for 1 x 2 pack.
We have now made contact with you a few days ago you promised to send out a second monitor and as I write this review I still await the outstanding item of my original order.
Disappointing
2026幎7æ29æ¥
Well Pharmacy ããã®åç
Hi Graham,
We appreciate you taking the time to share your experience with us. We understand your frustration regarding the missing Freestyle Libre 2 monitor and the delay in receiving it.
We have checked the status of your replacement and this has been completed, the replacement was dispatched 28/07. We have sent you an email update with your tracking number.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Well Pharmacy ããã®åç
Hi there,
We are so pleased to hear that you had a positive experience with us and find our service quick and efficient.
Thank you for taking the time to share your feedback.
Kind Regards,
Well Pharmacy
Well Pharmacy ããã®åç
Hi Sylvia,
We are so pleased to hear that you had such a positive experience with us.
We truly appreciate your kind words about our service and communication.
Kind Regards,
Well Pharmacy
Well Pharmacy ããã®åç
Hi Diane,
We are so pleased to hear that you had such a positive experience with us. Thank you for taking the time to share your feedback; we truly appreciate it!
Kind Regards,
Well Pharmacy
Quick and easy way to get meds
Quick and easy way to get meds. Such a lifesaver when the GP waiting time is so long
2026幎7æ17æ¥
Well Pharmacy ããã®åç
Hi Avery,
We are so pleased to hear that our service has been a lifesaver for you, especially with long GP waiting times.
Thank you for your wonderful feedback.
Kind Regards
Well Pharmacy
Such a great way to order your âŠ
Such a great way to order your prescription tablets no need to go out to collect them just order online get confirmation of your order then they let you know when they are arriving which is by post
2026幎7æ23æ¥
Well Pharmacy ããã®åç
Hi Christopher,
We are so pleased to hear that our online ordering system and postal delivery service for prescriptions have made things easier for you.
We appreciate your feedback.
Kind Regards
Well Pharmacy
Well Pharmacy ããã®åç
Hi Besard,
Thank you for your feedback.
Kind Regards
Well Pharmacy
It was really good not having to go toâŠ
It was really good not having to go to collect my prescription, thank you for delivering it to me
2026幎7æ21æ¥
Well Pharmacy ããã®åç
Hi Christine,
We're so pleased to hear that our delivery service made things more convenient for you.
Thank you for your feedback!
Kind Regards
Well Pharmacy
Well Pharmacy ããã®åç
Hi Mrs Georgousis,
We are delighted to hear that you found the ordering process straightforward and that your delivery arrived quickly.
Thank you for sharing your positive experience!
Kind Regards
Well Pharmacy
Took a few days for delivery
Took a few days for delivery. Luckly i wasnt desperate and order in plenty of time.
2026幎7æ20æ¥
Well Pharmacy ããã®åç
Hi Sharon,
We appreciate your feedback regarding the delivery timeframe.
We do recommend allowing 10 days from the point you request the prescription to receiving the delivery unless you need to contact us regarding urgent orders.
This is bound by the timescales it takes surgeries to issue prescriptions, which can take up to 3 working days. We then require up to a further 3 working days to allow prescriptions to process through our system and to be dispensed and 2-4 working days to allow our external courier, Royal Mail, to deliver as we use Royal Mail 48hour service. Please note: Some orders might take longer due to stock availability, but we endeavour to contact customers in the event of any stock issue/delays.
Thank you again for your feedback and if you ever do need to get in touch with us, please do not hesitate to contact us at hello@well.co.uk.
Kind Regards,
Well Pharmacy
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