Prescriptions are dispensed quickly. The app is easy to use. Pharmacy staff are polite, helpful and knowledgeable. The service is always good. This was my first time using the delivery service and... もっと見る
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レビュアーのコメントを見てみましょう
Need to sort out their dispatch departments Taking to long to communicate with Royal Mail This is taking a 48hr delivery a week to arrive This is not just this month but several I know Royal Mai... もっと見る
Outstanding I feel so fortunate to have my prescriptions managed by such a caring customer focused company, thank you. Nothing is too much trouble.
Everything went smoothly from ordering the medicine to delivery. I had nothing to do except order the medicines. All other steps were done by Well liaising with my Doctors
企業が回答しました
企業情報
当該企業による記述
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
当該企業による記述

連絡先
Merchants Warehouse, Castle St, M3 4LZ, Manchester, 英国
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Nothing but problems with their online…
Nothing but problems with their online ordering service, have had to go numerous days without medication because of the service, they either delete orders when you try and get them in advance dated, or just ignore them, you then try and email someone and they just email back saying sorry for not coming back, do you still have a query, er yes as you never even answered the other one, have now moved service to Boots (a proper company) if you want your prescriptions delivered, stay Well away from well!!!
I just find it easier not to have to go…
I just find it easier not to have to go to the pharmacy every time I need medication
Great service… fast and efficient
Great service… fast and efficient. Gives me total peace of mind… as struggle to pick up prescriptions with work commitments 🌟🌟🌟🌟🌟
So glad I joined well pharmacy best…
So glad I joined well pharmacy best thing I ever did my prescriptions delivered straight to my door 👌🏼⭐️⭐️⭐️⭐️⭐️😊
The last three times I have order my…
The last three times I have order my prescriptions through their service the delivery took over 8-9 days to arrive after my GP approved them. Unreliable, especially if you don’t want to be nervous about a prescription running out. I have now switched my provider after giving them enough chances.
You have a wonderful customer care…
You have a wonderful customer care service.
Pity more done have your commitment
Outstanding
Outstanding
I feel so fortunate to have my prescriptions managed by such a caring customer focused company, thank you.
Nothing is too much trouble.
Great Customer Service
Great service from start to finish. Prescription delivered straight to your door with no fuss.
to your door
Unacceptably slow
It took more than 6 days to deliver the order. There is no phone number to query the order. Plus the chat bot is totally useless and out of date. It still refers to the Covid pandemic. I will not be using them again.
The app is not great
The app is not great. Just little things like setting up future orders. You can but once done it does not let you see the date. I have had other issues with the app like this. But at the end of the day it works
Excellent prompt delivery and great…
Excellent prompt delivery and great customer interaction
The delay in getting my prescriptions…
The delay in getting my prescriptions is apparently 10 days?
I really don’t understand why it should take this long.
I have opted to have prescriptions delivered to me as I thought this would speed up the process, but it seems to have made it even slower.
xCan you advise why it takes so long?
Thank you.
It was easy to process order online and…
It was easy to process order online and delivery was quick and efficient.
All around good service
Well had the product that I wanted (not many places did) and it was delivered via royal mail very quickly, within the stated timeframe.
Complete mayhem at Long Stratton…
Complete mayhem at Long Stratton pharmacy - 3 booking systems used for flu jab - over 1 hour delay
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