I want to start off by saying that I am a regular customer, and this is simply because the service is splendid. Delivery is super quick and timely, and the customer service is excellent. I had a mixu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I accidentally ordered + contact lenses instead of - (note: make sure you keep scrolling when you’re choosing the product to confirm you got the right one!) and customer service was great regarding th... もっと見る
企業が回答しました
The product was good, but it was delivered 4 days slower than promised. We were on holiday - in a hotel - and those 4 days delay made a difference.
I had an issue getting my contact lenses locally (still waiting after having paid for them in February!) & upon coming across WeLoveLenses online I have nothing but praise! My contacts needed to be or... もっと見る
企業が回答しました
企業情報
当該企業による記述
About WeLoveLenses WeLoveLenses.com is a European online retailer specialising in contact lenses from the world’s leading manufacturers, including Johnson & Johnson, Alcon, and Bausch & Lomb. We supply a wide range of daily, monthly, and toric contact lenses, all sourced directly from authorised distributors to ensure 100% genuine and high-quality products. Our focus is simple — make buying contact lenses online easy, reliable, and affordable. With a well-stocked warehouse and efficient order processing, we are able to dispatch most orders quickly and deliver across Europe using trusted shipping partners. We understand how important it is to receive your lenses on time, which is why we prioritise availability, fast dispatch, and clear communication throughout the order process. For products that are temporarily out of stock, we keep customers informed and work to dispatch as soon as possible. In addition to competitive pricing, we offer a smooth shopping experience with responsive customer support and a straightforward returns process. Our goal is to ensure you can reorder your lenses with confidence, every time. Whether you wear daily disposables or more specialised lenses, WeLoveLenses is committed to providing a dependable service trusted by customers across Europe.
Why Choose WeLoveLenses
当該企業による記述
- Great Prices, Even for 1 Box
- Competitive prices on branded contact lenses, even when ordering a single box — no need to buy in bulk to save.
- Fast & Flexible Delivery
- Choose between free Registered Mail or fast, reliable DHL delivery across Europe — depending on what suits you best.
- 100% Genuine Contact Lenses
- All lenses are original and sourced directly from leading manufacturers, ensuring quality, safety, and peace of mind.
- Reliable Availability
- We keep popular lenses in stock and clearly communicate dispatch times, so you always know when to expect your order.
Fast & Reliable Shipping
Free EU delivery with flexible shipping options
We offer reliable shipping across Europe to make sure you receive your contact lenses as quickly as possible.
Choose between free Registered Mail or upgrade to fast and secure DHL delivery, depending on your needs. Most in-stock orders are dispatched promptly from our warehouse, with clear communication throughout the process.
If an item is temporarily out of stock, we keep you informed and dispatch your order as soon as it becomes available.
連絡先
Contact Lenses, Fast Delivery
4.4
優良
2310件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My favorite lenses website
My favorite lenses website. I keep recommending it to friends. Keep up the fast delivery and maintain a good quality-price ratio, and you will have a client for life!
2025年9月5日
自発的なレビュー
WeLoveLenses からの回答
Thank you so much for your amazing feedback and for recommending us to your friends! We’re really glad you’re happy with our fast delivery and value, and we’ll do our best to keep it that way. Knowing we’ve earned your loyalty means the world to us!
Great service
2025年8月19日
WeLoveLenses からの回答
Thank you so much for your kind words ⭐ We’re delighted to hear you had a great experience with us!
WeLoveLenses からの回答
Thank you for your review. We’re sorry to hear you felt our prices were not fair. We would like to clarify that our prices remain highly competitive — not only compared to local opticians in Malta, where the same lenses often cost €65–75 or more for the same product, but also compared to other online stores across Europe.
For example, your order of Dailies AquaComfort Plus 90 pack was purchased at €49.65 (after discount), while competitors such as Alensa list the same product for around €59.90. In local Maltese shops, the retail price is much higher.
It’s also important to mention that wholesale costs for contact lenses have been rising in recent years. Despite this, we have chosen to cut our margin so that we can continue offering some of the best prices available in Malta.
We hope this clears up any doubts, and we truly value your continued trust.
WeLoveLenses からの回答
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
WeLoveLenses からの回答
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Very easy to find the lenses and…
Very easy to find the lenses and complete the order
2025年7月31日
自発的なレビュー
WeLoveLenses からの回答
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
WeLoveLenses からの回答
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Great service at a good price
2025年7月24日
自発的なレビュー
WeLoveLenses からの回答
Thank you so much for your kind feedback!
We’re truly happy to hear you were pleased with our service.
We’ll definitely keep up the good work — and we look forward to serving you again soon!
Good products, Fast Delivery
2025年7月7日
WeLoveLenses からの回答
We appreciate your excellent review and are glad we could be of service.
Never received my lenses
Never received my lenses! Waited ten days before cancelling my order - thumbs down 👎
2025年7月6日
WeLoveLenses からの回答
We're sorry to hear about your disappointment.
Just to clarify: the lenses you ordered were marked as available "on order", and as stated on the product page, they require approximately 7 business days to arrive from our supplier.
You requested to cancel your order on 6th business day, and we promptly issued a full refund on the same day, no questions asked.
We understand waiting can be frustrating, but we do our best to communicate expected lead times clearly on our website. If you have any further concerns, feel free to reach out — we're always here to help.
was perfect
2025年1月15日
WeLoveLenses からの回答
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
WeLoveLenses からの回答
Thank you for your kind words! 😊 We're so glad to hear you're always satisfied with our service and delivery. Your continued support means a lot to us, and we look forward to helping you again soon!
Warm regards,
The WeLoveLenses Team
Been using this company for…contact lenses
Been using this company for years,evrything great,from ordering to delivery,price great
2025年5月29日
WeLoveLenses からの回答
Thank you so much for your loyalty and support over the years! 😊 We're thrilled to hear that everything—from ordering to delivery—has been consistently great for you. We're here to keep your lenses affordable and your experience smooth every time!
Best wishes,
The WeLoveLenses Team
I always use we love lenses and never…
I always use we love lenses and never have a problem with the product or delivery I recommend them
2025年5月24日
WeLoveLenses からの回答
Thank you for your continued trust and recommendation! 😊 We're so glad to hear you've always had a smooth experience with our products and delivery. It means a lot to have loyal customers like you!
Best regards,
The WeLoveLenses Team
Bausch&Lomb Softens daily
Bausch&Lomb Softens daily - Love these lenses. Wear them all day without any problems, tipo no dryness or irritation. Shipping express and always in stock.
2025年5月12日
WeLoveLenses からの回答
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
WeLoveLenses からの回答
Thank you!
We appreciate your excellent review and are glad we could be of service.
The best products I ever use
2025年5月11日
WeLoveLenses からの回答
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
I love these lenses
I love these lenses. Also delivery was fast.
Thank you so much for your excellent service.
2025年5月9日
WeLoveLenses からの回答
Thank you!
We appreciate your excellent review and are glad we could be of service.
Best online delivery service for…
Best online delivery service for contact lenses! Arrived in the expected time!
2024年6月3日
自発的なレビュー
WeLoveLenses からの回答
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Very fast service A+
2025年4月29日
WeLoveLenses からの回答
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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