Excellent experience with Whisky Situation. I’ve been purchasing from them for the last 2 years and everything has been great. They have bottles that I cannot get in the States and they offer them a... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Whiskey exchange, what a company. I am a collector of Jack Daniels and the hard to find bottles (JD Halo) are very limited and hard to find. There are big companies out there, all of which let me down... もっと見る
Great service from Carlos, ordered a very special bottle of JD for a gift, very happy husband when it arrived, highly recommend Looking forward to visiting the bar soon Thank you whisky situations... もっと見る
Quite simply, I have ordered whiskys that I will not ever get from anywhere else. It's a concierge service and personalised service.
企業情報
当該企業による記述
Aberdeen based Retailer & Whisky Bar in the city centre. Worldwide shipping with more than 2300 whiskies on the website. Champagne, Wine, Rum, Brandy & Tequila available also. Focus on rare, unique, hard to obtain & single cask bottlings with collaboration at heart. Whisky Situation collaborates with distilleries, independent bottlers, bars and venues. No automation. No machines. Just humans that care about drinking less but drinking better. Whisky Festival coming in October 2025
連絡先
4.6
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
brilliant website for rare bottles
brilliant website for rare bottles
i will definitely be returning
shipping is abit slow
2026年2月1日
Amazing service
Amazing service!
Carlos is a very helpful and kind person who made sure that everything went smoothly.
I will surely order here again!
2026年2月14日
自発的なレビュー
First class service
Carlos was on hand to make sure everything went smoothly, it was like a concierge service.
2026年2月6日
Fantastic experience!
I really appreciate your careful packing and quick delivery!
I’m so happy to have this bottle!
2026年2月4日
An impressive array of whiskies
An impressive array of whiskies, customized guidance for selection, and swift, reliable delivery.
2026年1月24日
自発的なレビュー
Great customer service from Carlos
Great customer service from Carlos, excellent choice of products I couldn’t get hold of even at auction. Will be definitely purchasing Bourbon from them again 🥃
2026年1月15日
Excellent service
Excellent service, a great guy, very knowledgeable. I would definitely recommend and I will be using again.
2026年1月14日
Great customer service!
Great communication from start to finish on the transaction. Quick shipment. Carlos takes great care of his customers!
2026年1月12日
Great whisky great service thank you
2026年1月6日
Excellent service and quick delivery
Excellent service and quick delivery! I contacted the manager for help with my order and the service I received was second to none! Will definitely be purchasing again.
2026年1月7日
自発的なレビュー
Missing items, no refund or responses via email - avoid
Ordered bottles and samples online. A week went by with no updates so sent an email as the order included a gift I wanted to ensure would arrive in time. No response, but the day after I got an automated shipping notification - ok fine.
Shipment came, but the two samples I ordered were missing. Also it ultimately did not arrive in time for the intended gift. Annoying but ok, mistakes happen.
So emailed again to mention the missing items and enquire about a return. Once again no response or acknowledgement of my email whatsoever, leaving me out of pocket for the samples I never received.
Things going wrong is one thing, I would not have left a negative review just because of that. But not acknowledging or responding to emails is not acceptable. Will not buy from here again.
2025年12月10日
自発的なレビュー
Whisky Situation からの回答
Good Evening Jürgen,
We are sorry that you are not happy with your experience with us. We take people's satisfaction very seriously at our place.
Prior to dispatch we sent an email to you and confirmed a refund back to your card for the samples that were out of stock and the refund was processed on the same day as your order. Since the Glentauchers and Glenlivet 16 were not available they were returned to the same payment method. I also tried to call you on December 3rd to try to inform you once at 11.01am and the second call 30 minutes later.
Should you come to Aberdeen, hopefully a couple of drams on the house at the bar can make up for the inconvenience of not having been sent two of the samples you ordered.
Sincerely
Carlos Yabrudy
Managing Director
Whisky Situation
Very good service after unfortunate…
Very good service after unfortunate damaged delivery!
Would use again
2025年12月20日
自発的なレビュー
Whisky Situation からの回答
Hi James,
I am sorry that we had to cancel your order. As explained we had run out of the 12YO GlenAllachie due to our low pricing of it and our bar also takes some of the stock from our inventory.
To make up for it we sent a refund plus two complimentary 12YO 50ml miniatures to you.
Due to the Christmas period it was not possible to obtain more prior to Christmas day.
We will control our stock from both locations in a tighter manner and learn from this so that we avoid having to cancel orders and let our customers down.
We hope you will consider coming back to us for something else in the future.
Sincerely,
Carlos Yabrudy
Managing Director
Whisky Situation
Grace is absolutely the best!
Grace is absolutely the best!! Extremely helpful and knowledgeable and on top of all my questions. Client for life….!
2025年11月19日
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