An absolutely diabolical company. Scammers who will take your payment without telling you the goods are out of stock, then when clearly unable to fulfill the order, they do not process the refund.... ãã£ãšèŠã
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Purchased a wing mirror glass and paid for a speedy ( 2 day) delivery as it was a stocked item ( according to my initial order) I later made contact with them re it delivery. I was then told it wasn't... ãã£ãšèŠã
If I could give ÂŽ0ÂŽ I would. Firstly, the wing mirror I received was not a perfect fit and the mechanic had to saw off some inner notches and pad the mirror inside for it to be a little bit effective... ãã£ãšèŠã
Very dubious after reading the reviews but decided to take a gamble. Experience was excellent, a quick reply on email confirmed I was looking at the correct mirror, 2 emails saying the mirror was bein... ãã£ãšèŠã
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Wing Mirror Replacement from Wing Mirror Man the UK's leading wing mirror specialist! Excellent savings on main dealer prices
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- www.wingmirrorman.co.uk
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I would have given them zero stars butâŠ
I would have given them zero stars but that option is not available.
Ordered from their website which said they had stock. Rang them to confirm which they did. Dell date passed so checked the website where still said they had stock. Rang them to confirm but couldn't give a delivery date.
Following day received an email which stated they had to order from their overseas supplier. Rang them and asked shipping date and how long in transit. Could say shipping date and told that transit was 3 - 4weeks.
Cancelled the order, which I got an instant email confirmation. Asked when I could expect full refund and told "good luck with that and hung up"
Paid by credit card so claimed back through the bank.
AVOID, AVOID, AVOID.
What went right
What went wrong? The Speeds are crooks and liars, when review sites block them you need to know no more.
Liars-cheats-crooks-scum!
Avoid dealing with this business
Avoid dealing with this business. Placed order in May, cancelled after two weeks as it was not shipped as quickly as promised. Itâs been 5 months and I have not received the refund even after number of attempts to contact them. They do not respond to emails, last chat they said it was with accounting. Very bad experience.
Ordered a mirror for wifeâs car
Ordered a mirror for wifeâs car - I got the wrong one, which was my fault. Returned the part in original box as per instructions. They received the part, issued a reimbursement order, I never received the money, they said case completed. They do not respond to messages. I conclude they are either incompetent or dishonest. From other reviewers having the same problem, which is it?
The absolute worst company I have everâŠ
The absolute worst company I have ever dealt with, particularly Joshua who is rude and doesnât belong in your company. From other reviews I have read, Iâm not the only customer who feels this way.
Worse company I have ever dealt with.
Worse company I have ever dealt with.
I made an order in February then due to misleading information from the company I cancelled it.
Guess what I havenât received my refund till now.
I keep calling they say you will be refunded next couple of days
Nothing up to now
I donât know what to do
Faulty wing mirror supplied, Dodgy, Dont Use!
Faulty wing mirror supplied: the electric motor jams the mirror closed and won't open. The motor mechanism seems to stick inside the casing with noise, and requires excessive force to release, causing the mirror to then swing out of position the other way. After struggling to adjust to the correct position, it's now permanently stuck in position. I spent nearly £300 on the wing mirror, spray paint of wing mirror cover & door fitting. Their customer service wasnt interested, rude and unhelpful, demanding the return of the (magically unfitted) wing mirror before attempting replacementâby their own account, the new one might be faulty too. This company is a rip-off, with Support immediately quoting UK consumer laws instead of attempting to solve problems. Avoid them at all cost!
Ordered a porsche cayenne wing mirrorâŠ
Ordered a porsche cayenne wing mirror glass for a customer and paid extra delivery. Then i called to ask they said after bank holiday Monday in August so Tuesday i would receive. Come Tuesday nothing then they said oh its not in stock we are waiting on shipment should be with you on the same week on Friday. Still nothing. Call them up again and they said theres shipment problems will arrive following week, you guessed it right nothing again. Now they are taking over 2 weeks now to process my refund. This is one of the worst companies I've dealt with.
UNBELIEVABLE..READ REVIEWS
Only put one star because it wouldn't let me put less....Ordered a wing mirror repeater for Kia picanto and paid for express postage...A week later got in touch by email as I'd not yet received a dispatch email only to be sent back a generic email saying they would be in touch...Had to call them as as I'd not received anything another week later and got one from somewhere else to be told I could cancel my order but I had to do it using an online form which I did... Yesterday got email from Royal mail saying bits coming today...ðµâð«ðµâð«and it's just arrived.. So their system allowed me to pay for the item and 48hr postage when the item wasn't in stock and it's now a month later it's arrived even after canceling my order can't wait to call them on Monday to see what they have to say ððSTEER CLEAR ðð
I have been trying to cancel an orderâŠ
I have been trying to cancel an order for multiple weeks now. This is the worst experience I have ever had with any kind of purchase. The customer service is extremely poor, their communications slow and inaccurate. Their website functions very badly, the navigation is dreadful and the design is just amateur looking. I regret placing an order. You have been warned.
AVOID!
AVOID!
Ordered a wingmirror beginning of July 2025. With a date beginning, beginning of July which I thought was a long time considering they said they have it in stock..day comes and goes, I email, I call, I chat with the bot, after days of trying I finally get told its been delayed for a few weeks.
So again, I wait, again no communication, so I call. They say my order was forgotten and somehow got lost in the system. I say I just want my money back, they take details, I fill out the form and was told it would take a few days.
2 days later I get a call saying the needed my details again.
I wait a full week for a refund, nothing. I call up and they say its with the accounts department processing. I wait another week, I call again. And im told exactly the same!
I ask to speak to the manager as I am out of pocket £75 since beginning of July. Was told they are in a meeting and ive heard nothing.
Noone cares, terrible customer service, I just want my money back for an order they didnt complete.
Avoid!
Wow, don't think I have ever experienced such poor customer service before. Great, friendly service when placing an order, but after this, a rapid deterioration. Goods still not received 2 weeks after placing an order, despite assurances being made to me of a quick delivery when the order was placed. Charged in error twice for the goods but a refund still outstanding for the overpayment. Phone calls and emails not answered. I will be really surprised if the goods turn up at all!
I wish I had read reviews
I wish I had read reviews - I am also waiting for many weeks to be refunded - very similar story to others - I would avoid this company!
Wrong part sent not helpful inâŠ
Wrong part sent not helpful in resolving the issue
Lack of communication
Poor customer service
Slow to respond
AVOID!....
Ordered a mirror on the 6th June
Ordered a mirror on the 6th June, told them them itâs needed for 4th August, they said no problem, still not received by todayâs date 2nd September, got lied too on multiple occasions, submitted for a refund after the 4th August, ignored the request saying they never received one, avoid this company I ended up getting one within a week from someone else online
Part-delivery and ZERO customer support
Part-delivery, no response to multiple chasing messages via text, email and phone..useless customer service.
Company has been investigating the part-delivery since last Tuesday with no effective response or constructive communications = impossible to deal with. Will be seeking refund via my credit card
An egregiously bad company
Just an appalling company, full stop and one I highly recommend you totally avoid at all costs.
In my experience, their flashy website is as legally close to a scam as is possible.
If the wing mirror is âin stockâ and it seems, all Wing Mirror units alway are - itâs likely a lie.
If they promise delivery in 48 hrs, unpainted, 72 hrs painted, itâs likely another lie.
If they âpromise to reach out to youâ, after theyâve had your cash and ONLY THEN told you, the part isnât actually in stock and on back order with a 10-13 day turn aroundâŠ
Itâs further lies.
They will neither reach out to you, and the 10-13 day turn around to delivery? DONâT MAKE ME LAUGH, PLEASE.
TRY TWO MONTHS!!!!!
Their phone was ALWAYS engaged.
They DO NOT answer their emails.
I strongly advise an alternative choice of actionâŠ
Go to a salvage yard - they will have what you want (or via their databases can point to to another that does), it will be considerably cheaper and the part in decent nick. They are approachable, and above all, TRUTHFULâŠ
âŠAND IT WILL BE DELIVERED PROMPTLY.
Not a good experience.
Worrying. Send not working item, say they will replace as soon as in stock, now in stock 11 daysâŠ. No real movement on this. Have offered to take a refund and lose the amount I paid locally for fitmentâŠ. Oh no leave with us, will update if I have to remove that star!!!!!
No items shipped, No response to any contact.
Had to order two wing mirrors as quickly as possible so opted for a company that had them in stock and could offer fairly quick delivery. Roll on 2 months later and I have not received any items from this company. I have now been refunded by my credit card company and fitted mirrors that I ordered from AliExpress which arrived in a matter of days after ordering. My order status still shows as awaiting stock however the website still shows the items as available for next day delivery. The worst sort of company.
Two months late and they still messed up
Ordered a part that said in stock. Spoiler: it wasnât. No emails, no updates, just me chasing them on the phone if I wanted any information. Each time I called, I was given a new ârestock date,â which then came and went. Cheers for that.
Two months later, the part finally appears. I raise a ticket to cancel the order. A few days later they ship it anyway. Called up, and customer service was more interested in explaining things than listening, which was not helpful. I needed to fill out a different form. Oh great.
Honestly, the whole thing felt needlessly painful from start to finish.
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