Wing Mirror Man レビュー 

Hurrendous company to deal with!
I have been in the motor trade 25 years, and dealt with a lot of companies in that time. I am always polite and patient.
However, this company are next level useless.
First door mirror I bought was 2 weeks lead time - no problem. 10 weeks later I finally got through to them and it eventually arrived. Fortunately I have VERY understanding customers, because this part was NOT refundable!

Second part I bought from them was a pair of wing mirror indicators which are incorrect and don’t fit on the vehicle it is advertised for. They used a library picture to show a genuine part as the pattern part. I ordered the pattern part and it was wrong. No problem, so I sent it back. I have been waiting for a refund of £72.76 plus postage for just under 4 months!
I have sent several emails, tried calling and I get an answering machine at 2pm saying offices are now closed.
I used the online chat several times, and the agent said I would get an email to confirm that my refund had been processed.
Well I haven’t had a single email for months!
On my online account it says the return has been received and the refund has been processed - it hasn’t!

It’s only £72 ish, but I’m very upset with the way this company just ignores emails and phone calls.
My guess is, it’s someone in a bedroom running their company and it’s all got out of hand.
Just because you have a posh website with a live chat bot, doesn’t make you a good business!

It doesn’t look like I will ever see the money refunded, and it doesn’t seem that I will ever get through to these people to get it!

Do not use this company!!!!
I have now been waiting for over 2 months for a refund.
Despite several emails and phone conversations promising that the money will be in my account I am still waiting!
Having seen the reviews below clearly I am not the only one.
How do these cowboys stay in business?

Not even 1 star! Waited 30 days for a refund on a product that was in stock when they took our money. Then it became clear it wasn't even in the country!
Communication is horrendous and it's as though they recognise your number and block it!When trying from a friends phone they allow the call!

Finally received refund today, day 30, after threatening legal action and to also involve the bank. They wouldn't allow PayPal payment despite it saying so on the website!

Asked to speak to management but none available. Had a phone call from a man who was a manager. Attitude absolutely disgusting! No apology for the delay in issuing a refund.

Total cowboys!

Stay away at all costs!

Thankfully receive refund today...day 30

Ordered the part online, the website looks so good and makes it seem so easy. When my car wing mirror was broken I needed a replacement asap, so I paid extra for the faster postage. After placing the order, I got an email after 2 days, saying item was not in stock and would be placed on back order. Then I heard nothing for 3 months. There was no reply to any of my help requests using their online contact form. The website does not allow cancellations and the small print says this also. You can only cancel order on day of purchase, otherwise you must wait for delivery and then return the item. After 3 months, an automated email informed me that the item had shipped. My wing mirror finally arrived, the part is non-genuine, made in Taiwan, but it does fit my European car. However, this company made me think that I had been scammed. I should have just gone through a reputable main dealership for my car and got them to fit it as well.

I ordered a replacement wing mirror for my 2004 Wrangler, then happened to see some of the poor reviews on TrustPilot. My experience could not have been better!!
I placed the order on a Thursday and the mirror arrived 4 days later. It is exactly what I wanted and was a lot cheaper than others I saw online. So I am delighted with the service I received from WingMirrorMan

Ordered on 3 July for next day delivery still not arrived their phones are always closed no reply to any emails. Don't use terrible service.

Part delivered incorrectly, promised for a month to ship replacement, still no response despite 3 calls, numerous emails. Now trying to get money back but not hopeful. Strongly suggest you go elsewhere.

Ordered the wrong part, and after sending it back and being told a refund was due, I was given a different excuse every time I called as to why no refund had been received. 100% a scamming company, avoid.

Scam scam scam scam.

Don't use them.

Scam stay away

Avoid this company.
Did not deliver mirror as promised.
Spend months trying to get a refund.
Had to resort to getting my bank to get me a refund.

We bought a wing mirror replacement from Wing mirror man, we gave the sales person vehicle details and were assured that the correct replacement would be sent, we spent another £100 on trying to have it fitted by a professional fitter, he could not fit there were gaps all round where water could leak in, the indicator would not recognise the wiring so was flashing over fast in the vehicle and a warning was showing constantly, trying to get hold of the customer service was nigh impossible, we had to keep ringing sales to put us through, we applied for a refund on the returned item, which was agreed, but that refund has still not been paid 28 days on we would not recommend anyone to use this company

SCAM SCAM SCAM DO NOT USE READ REVEIWS FIRST YOU WILL LOSE YOUR MONEY

Don't touch this company, they are con artists.

AVOID. TERRIBLE COMPANY. WAITED 30 DAYS NO NEWS. NOW ASKING FOR MY MONEY BACK. TERRIBLE COMPANY. AVOID

I cancelled an order in early May before any product was shipped and got an email from them saying refund pending. Upon checking my credit card bill early June I saw the refund had not come through. I called them multiple times and was assured each time the matter was being dealt with. I also emailed their finance dept who did not respond. I gave up mid-June and am now pursuing getting my money back via my credit card company. I will be reporting this company to trading standards.

Good customer service and communication. Items arrived within expected time and fitted perfectly .

Waited for a refund on website says 3-5 days, no refund. Called them and was told 28 days, called them on 28 days and they said they have sent payment to my card, still no payment received so I called again. The tool on the phone was very rude saying you didnt pay us by bank transfer so why should we do. I think 30+ days for a refund is taking the piss, customer service very rude. Avoid at all costs

P.S the part they advertised for my car didn't even fit when they sent, all in all 2 month process and still no refund. God knows how they are in business. They just take your money and then hold on as long as legally possible going off my case and the many other reviews. Absolute t wat of a company!!!

So I placed an order on the 25th May for a replacement wing mirror. £276. Two days later I was emailed saying there was no stock of the item and it had to be reordered from abroad. No indication on time frames. It is now the 24th June and still no sign of my wing mirror.
I called their office and was kept on hold for ages, There were no apologies for the delay or inconvenience. I was made to feel as though I was at fault and I was being a pain. Rude customer service, no updates on orders. Misleading advertising by saying the item is in stock. Difficult to get hold of. Avoid this company unless you like being humiliated.

The product was good and price was excellent but my Toyota Rav 4 wing mirror was ordered on 25 February and delivered on 20 June 2025. I knew it wasnt a stock item but had no idea it would take so long. They were helpful in selecting the right item and good at responding to calls but the delay was disappointing. I would use them again but only if I could get by with duck tape as I did this time!