Wise Property Care レビュー 

We are very pleased with the service provided by Wise Property Care to repair rotten wood and to treat woodworm in our house. It was easy to contact the surveyor Mark, who was happy to answer any of our questions and thoroughly explained the process. Grant, who carried out most of the work, was very helpful and kept us informed of how the work was progressing. Everyone involved (including Natasha and the plasterer) has been very kind and helpful and the work seems to have been done extremely well, with our house being left tidy. We have been very impressed.

First Class Floor Wet Rot Repair.
Mark Kerr the Survey man, Natasha Keegan Contract Manager and Grant The Carpentry Technician who successfully carried out the quality job. All Very Polite, Friendly and Knowledgeable in their jobs.
An Accurate, Quality Guaranteed Wet Rot Job by A Team Who Clearly know what they are doing.
Thanks to Grant Mark and Natasha.
A1 First Class Job for a Bone Dry Finish at my property. Peace of Mind. I highly recommend using them to others who may need their skills and workman ship.
Paul Buchan

Swift response
Professional contact and communication
Very pleased with service

Ross Davidson carried out a survey on a property for my mortgage application. He was able to do the survey within a couple of days and did everything he could to ensure that the report was received in time.
He was extremely thorough, diligent and friendly.
I am immensely grateful, an exceptional job - thank you.

Arrived at arranged time, very professional and respectful in their approach to the work involved. Explained what was involved with timescales. Cleaned up after the work was completed. Would highly recommend.

Timber Preservation works
I have dealt with Ross and Grant many times over the years, always professional and helpful. they would always be my first choice for preservation treatment and replacements where necessary.
Natasha has been pleasant to deal with and very helpful in organising the job at hand, I look forward to deal with Natasha again.

Great support and knowledge shown by Mark who assisted us throughout the whole process of having woodworm treated. Grant who did the spraying was courteous and helpful. The office staff made the whole process easy and efficient.

Wise property care were amazing from start to finish. From George the surveyor, to Alison the contracts assistant, and also all the guys who came out and did such a great job in the property(William and Martin) and also the plasterer. Highly recommend anyone who is thinking of using you guys!

When selling our property, the Home Report revealed the presence of some woodworm in the eaves. There had been a problem with woodworm almost 20 years before (in December 2002) when we bought our house. Wise treated it then and gave us their guarantee. With no great expectations, I contacted them in late November 2022. I paid £195 for their surveyor to come out and check that the infestation fell within their guarantee. It did! The remedial work was then carried out in weeks at a convenient time. The men who did the work were efficient and pleasant. The £195 was refunded back to me. I would also like to thank Derek Mcleod for the professional way he dealt with me. This is an impressive company.

Required the loft to be treated for wood worm. Jay arrived on time, explained the process and proceeded to carry out the work as described. Jay was very pleasant, knowledgeable and efficient. I have no hesitation in recommending this company, everyone I have dealt with (Wullie, Natasha and Jay) has been superb.

Natasha was very helpful and pleasant on the phone and Grant the technician was also very good

Grant visited my place and he explained what he will be doing . And it was quite informative most of all he was on time . Carried out the work very neatly.

I was very impressed with the service received from Wise. The Technician, Grant, did a great job, and was very friendly / personable during his visit.

The preparation before the work started was excellent
Both Kevin and raymond were polite and attentive to our needs the job was completed in one day and it was as if they were never here I cant thank them enough for there work ethic I would recommend this company to anyone REQUIRING preservation work
Excellent Excellent Excellent

professionalism, efficiency and friendliness of team

We were very impressed with Grant, the joiner’s work. He was very efficient and a tidy worker. Also the plasterer, a young Polish chap (we didn’t get his name) but like Grant very efficient and tidy. We would have no hesitation in recommending your firm to others.

Work had been carried out on my property before I bought the house. Dampness returned within the warranty period so I contacted them to ask if they would come out and advise. First, I had to pay £48 to resign guarantee over to me, nothing else was mentioned. I duly did this then received another email advising that inspection would be £195 and if I couldnt provide the survey report, survey sketch plan and quotation to confirm type and value of treatment, they could find all this for £48. So in all £291 to be paid before we even start! I wrote asking for my transfer of warranty fee to be returned as I wasnt advised of all the extra costs at the start and received a reply saying as warranty had been resigned and I have a copy (albeit I have to download and print it myself) a refund wasn't possible. I have no faith in this company and urge others, if they wish to use them to tread carefully.

Efficient, professional service from the assessor, Kieran to the technician Kev. Kev turned up on time, answered my questions, proceeded with work in a clean and tidy manner and gave clear instructions on waiting times before restoring room back for use.

Very helpful surveyor, and then Wise was admirably flexible, responding and doing the necessary treatment quickly when we discovered that we couldn't get another firm that had given us a warranty to honour it.

Bryan Donnan and his team were excellent, carried out all work required very professional,clean, tidy, considerate well mannered also the time they said the job would take was exact making it as accommodating for me as they possibly could , thanks to Bryan Donnan and all his hard working team.