Worktop City Limited ロゎ
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Worktop City Limited レビュヌ 

92
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TrustScore 5段階評䟡の4

4.2

キッチン甚品店
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5぀星のうち5の評䟡

I needed extra long counters to minimise the number of joins. My kitchen fitter recommended Worktop City and I am so glad that he did. They offered a wide range of worktops at very reasonable prices a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Our fitted furniture company couldn't source us brushed gold handles so we said we'd find some ourselves. Worktop City had the perfect handles in the 2 sizes that we needed. Excellent price & great qu... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Terrible customer service. First email ignored. Second email asking why I got no reply was answered almost instantly, so I repeated the first email and got ignored again! Followed up agai... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I ordered 2 samples but only received one company came back to be straight away and explained the order process

䌁業が回答したした

䌁業情報

  1. キッチン甚品店

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4.2

ほが満足

TrustScore 5段階評䟡の4

92件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

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この䌁業のTrustpilot 利甚方法

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4.2

すべおのレビュヌ

(92)

過去12か月のレビュヌ数: 51件

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5぀星のうち5の評䟡

I ordered 2 samples but only received


I ordered 2 samples but only received one

company came back to be straight away and explained the order process

2026幎7月6日
Worktop City Limited ロゎ

Worktop City Limited からの回答

Good morning, thank you for your review, i cannot see that you have reached out to us before posting. As you ordered 2 samples from 2 different manufacturers these will arrive at different times, as stated in the ordering process samples from Bushboard can take 7-10 working days, the order is still within this time so you should receive shortly

5぀星のうち1の評䟡

Still awaiting my samples 😬

2026幎7月3日
Worktop City Limited ロゎ

Worktop City Limited からの回答

Good evening I can see you ordered a free sample on 2nd July. As stated on our website samples from some brands can take up to 10 working days unfortunately Bushboard you ordered falls within this timescale. I cannot see that you have contacted us about this before leaving us a poor review. We hope when you receive your free samples you are happy with them

5぀星のうち5の評䟡

I needed extra long counters to


I needed extra long counters to minimise the number of joins. My kitchen fitter recommended Worktop City and I am so glad that he did. They offered a wide range of worktops at very reasonable prices and were very fluid over the delivery date. Highly recommended.

2026幎4月2日
Worktop City Limited ロゎ

Worktop City Limited からの回答

Thank you for your kind feedback, we look forward to dealing with you again in the future.

5぀星のうち5の評䟡

Stunning handles

Our fitted furniture company couldn't source us brushed gold handles so we said we'd find some ourselves. Worktop City had the perfect handles in the 2 sizes that we needed. Excellent price & great quality. Very fast shipping. We are absolutely thrilled with these handles - they're perfect. Highly recommended 👌

2026幎7月1日
Worktop City Limited ロゎ

Worktop City Limited からの回答

Thank you for your kind feedback, we look forward to dealing with you again in the future.

5぀星のうち5の評䟡

Excellent

If I could give you higher for your ordering system and follow up I would, not yet sure on your delivery service as they have not yet been delivered

2026幎7月2日
Worktop City Limited ロゎ

Worktop City Limited からの回答

Thank you for your kind feedback, we look forward to dealing with you again in the future.

5぀星のうち1の評䟡

Still have not received 2 little


Still have not received 2 little samples, which had a disruptive knock on effect for the completion of the job

2026幎6月2日
Worktop City Limited ロゎ

Worktop City Limited からの回答

Good afternoon, we are sorry you haven't received your free samples. I can see that these where ordered from the manufacturer and despatched so they must have been lost though the post. I cannot see that you have reached out directly regarding not having received the free samples.

5぀星のうち5の評䟡

Brilliant to deal with.

Brilliant to deal with.
Just ordered a sample, we have used worktopcity before & given the chance we will use them again

2026幎6月8日
自発的なレビュヌ
Worktop City Limited ロゎ

Worktop City Limited からの回答

Thank you for your kind feedback, we look forward to dealing with you again in the future.

5぀星のうち5の評䟡

Excellent prices

Excellent prices, have to check carefully, it was cheaper per item to a smaller amount. Everything was good, the delivery was acceptable but not rapid.

2026幎6月3日
Worktop City Limited ロゎ

Worktop City Limited からの回答

Thank you for your kind feedback, we look forward to dealing with you again in the future.

5぀星のうち1の評䟡

Terrible customer service.

Terrible customer service.

First email ignored. Second email asking why I got no reply was answered almost instantly, so I repeated the first email and got ignored again!

Followed up again for them to reply instantly claiming it’s just human error and urging they are on the phone.

My query involved providing and asking for links to products on their site, clearly a phone call isn’t suitable for this.

Their replies (when you do get them) are just unprofessional. If they can’t even answer an email properly how can you expect them to supply a kitchen? One of these things is way easier than the other.

They also apparently don’t sell doors to match the cabinets they sell
 which is ridiculous.

2026幎5月23日
自発的なレビュヌ
Worktop City Limited ロゎ

Worktop City Limited からの回答

Customer made an email enquiry we replied and missed the customers reply back querying details on a product, today we where met with a passive aggressive email regarding him not getting a response to his query we pointed out that we also provide telephone support. Cabinets are made out of different materials to the doors and as such doors don't usually match the cabinet colour/ finish. We hope the customer gets sorted elsewhere. Looking at this customers feedback of companies they very rarely give more than 1 star.

5぀星のうち1の評䟡

Buy cheap, expect cheap looking worktops

Buy cheap, expect cheap looking worktops.
My personal opinion after receiving an awful product.

2026幎5月15日
自発的なレビュヌ
Worktop City Limited ロゎ

Worktop City Limited からの回答

This customer ordered the postformed variant instead of the square edge variant. we collected the product but customer wasn't happy with the return carriage fee, we did waive this as a gesture of goodwill, but customer still unhappy original carriage fee not refunded. In summary customer error and expected us to foot the full bill.

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