Yorkshire Housing レビュー 

520
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I can’t thank Jamelia H enough for all the help and support she gave me throughout the process of getting my new property. She was so helpful, patient and reassuring, and guided me through each st... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently applied for a flat, the lady who dealt with me Jade was lovely, professional, and explained everything in detail making the whole process a pleasure, at what was a very stressful time in my... もっと見る

企業が回答しました

5つ星のうち5の評価

Matt and Dean from the plumbing team where 5 star. Respectful of our home tidied up diid an excellent job despite the heat there work was above expectations and where really friendly other staff would... もっと見る

企業が回答しました

5つ星のうち5の評価

I have just finished speaking with Vicky Bennison regarding a property that my family have been allocated. Amazing customer service, what a lovely lady! Thank you so much.

企業が回答しました

企業情報

  1. 住宅協会

当該企業による記述

Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).


連絡先

4.5

優良

TrustScore 5段階評価の4.5

520件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(520)

過去12か月のレビュー数: 183

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Housing support I support a vulnerable adult who is a…

I support a vulnerable adult who is a Tennant living at chestnut court in Barnsley.
He needed new floor coverings throughout his property which for him was a massive undertaking
The support he received from Paula Lawton Perry housing manager throughout this process went above and beyond.
A big thanks to the door contractor Andy Pinder who also went up and above.

2026年3月27日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Russ, it's great to hear the customer received fantastic support from Paula and Andy. Thank you so much for sharing this lovely feedback with us! Shuang

5つ星のうち1の評価

Is it really that difficult??

I'm always reluctant to leave negative reviews but everyone has a breaking point. I've been trying to get an extractor fan fitted for some years now to alleviate the mould in the bathroom but cancelled appointments, calls to 'emergencies', not having the necessary tools and any other number of excuses are the only action.

2026年3月27日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Andrew, we'd really like to speak to you about your experience so we can look into this. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang

5つ星のうち5の評価

Yorkshire Housing, the personal touch

I spoke with a lovely, helpful young lady called Sarah. I had 3 repairs to report, she answered my questions patiently, explained what she was doing. She arranged for all three repairs and gave me the job numbers and dates for all of them. It’s a pleasure to be able to speak to a person and not be told to go and sort it out on the internet. I am of an age where I don’t have the same computer skills as the young. Thank you for employing such an approachable and helpful team.

2026年3月26日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Margaret, thank you for taking the time to share your positive experience with us. We’re really pleased to hear that Sarah was able to help. If calling is what works best for you, our team are always here to support you! Shuang

5つ星のうち5の評価

Amy and sian were very helpful and made…

Amy and sian were very helpful and made my experience very stress free and have helped me with all the paperwork.

2026年3月26日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Josie, thank you for your lovely review. We're really pleased that Amy and Sian were able to help! Shuang

5つ星のうち5の評価

An extra mile.

I have dealt with
Lauren Middleton.
I can say that
Lauren has gone the extra mile maybe two for me and taken a great weight off my shoulders.
If promotion is on the horizon I know where it should go.
Thankyou Thankyou, Thankyou.

2026年3月25日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Susan, thank you for sharing your great experience with us, we're really pleased that Lauren has been such a support and she'll be chuffed to hear your feedback! Shuang

5つ星のうち5の評価

Ellie has been great

Ellie has been great! Some teething problems to start with but all sorted now! Absolutely lovely lady & very helpful cannot thank her enough

2026年3月24日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Vicky, we're so glad to hear the teething problems have been sorted now, and that Ellie have been so helpful. Thank you for your 5 star review! Shuang

5つ星のうち5の評価

Amazing Service

We have been in communications with Ellie Moxon for almost 2-3 weeks, regarding us moving into our new house.
Ellie has been easily contactable, polite, friendly, she's gone above and beyond doing everything she can to make our transition as smooth as possible

2026年3月23日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Louise, thank you for your lovely review. We're really glad to hear that you had a such positive experience with us, and that Ellie was great in supporting you! Shuang

5つ星のうち5の評価

I spoke with a kind and professional…

I spoke with a kind and professional lady called Ellie Moxon. She was clear with everything she explained and spoke to me with dignity and respect. The process we went through was quick and efficient and took less than a week to be nominated for a house to being offered one.

2026年3月19日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Elizabeth, thank you so much for your lovely review! We’re really glad you had such a positive experience with us, and it’s great to hear that Ellie was able to help. Shuang

5つ星のうち5の評価

Helpful and professional

Had a great experience to secure our new home. Ellie Moxon was polite, professional, helpful and explained everything very well. Thank you so much, this is going to change my family's life.

2026年3月20日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Leanne, thank you so much for your 5 star review. We're really glad Ellie was able to help! Shuang

5つ星のうち1の評価

Report a repair November 25

Report a repair November 25, 2 surveyors came to look at it, Feb 26 still no work done. Call again March 17th, to be given no update. Asked to put in a complaint, offered a £30 gift voucher for the length of time it had taken to do the repairs, I was told I could only accept the gift voucher if I withdrawn the complaint. Needless to say I did not accept thr gift voucher

2026年3月17日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Mandy, we’re really sorry to hear about the experience you’ve had with the repair work. We’ve passed this on to the relevant team so they can look into it, and someone will be in touch with you soon. We hope we can get this resolved for you as soon as possible. Thanks, Shuang

5つ星のうち5の評価

Lorna spolverato

Lorna spolverato, thank you so much for your quick and speedy and understanding of our situation, dealt with care and professionalism. Thanks again.

2026年3月11日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Elizabeth, thank you for your 5 star review. We're so glad Lorna was able to help! Shuang

5つ星のうち1の評価

Having held over £900 of my money…

Having held over £900 of my money stating I have to be a month in credit with my rent ( not mentioned on my tenancy agreement) I have had to issue court summons to receive my funds back. I have been passed from pllar to post over the last couple of months and I would definitely not recommend them to anyone. I have been a resident since 2007 but the just seem to think they can shit on us and thus time they have shit on the wrong one !!

2026年3月9日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Rocky, we're really sorry to hear your experience, and we want to get this sorted for you. We can see that our team spoke with you yesterday to try and help resolve the matter, but the call was disconnected. Our team has since emailed you and asked for a bit more information so we can get this sorted as soon as possible for you. If you still feel that the issue hasn't been dealt with properly, we do have a complaints process you can go through either by calling us or by filling in a form on our website https://www.yorkshirehousing.co.uk/your-home/customer-feedback/#customerfeedbackform. I hope we’re able to resolve it soon. Thanks, Shuang

5つ星のうち5の評価

Lorna Spolverato Was brilliant

Lorna Spolverato Was brilliant, very understanding and compassionate, professional too

2026年3月9日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Amanda, thank you so much for your lovely review. We're really pleased Lorna was able to help! Shuang

5つ星のうち5の評価

Lovley lady easy to speak to let's you…

Lovley lady easy to speak to let's you talk and she answered any questions we had

2026年3月4日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Ema, thank you for your lovely review. We're glad you had a great experience with us! Shuang

5つ星のうち5の評価

Philippa was incredibly helpful today…

Philippa was incredibly helpful today while assisting me with an ongoing issue that is still being resolved. She took the time to contact all the relevant people and was very patient and supportive throughout. Her help was very much appreciated.

2026年3月6日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Mandy, thank you for the 5 star review. We're really pleased to hear Philippa help you with such patience and being so supportive. She'll be very happy to see your lovely feedback! Shuang

5つ星のうち5の評価

5*++ for Lauren!!

I was dealt with an absolutely unbelievable woman called Lauren Middleton. She is a credit to your association and the way she dealt with me was astonishing. The efficiency, communication and all round support I’ve been given by her in such a short space of time is immense, thankyou so much for your support she’s been wonderful!! Xx

2026年3月6日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Leah, thank you so much for your lovely feedback. We're chuffed to hear Lauren was able to give you such great support! Shuang

5つ星のうち5の評価

Just wanted to thank Ellie Moxon

Just wanted to thank Ellie Moxon. She has been wonderful and very helpful. She explained everything to us thoroughly. Ellie has been a saviour for us. Thanks once again

2026年3月6日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Roman, thank you for taking the time to share your positive experience with us. We're so glad Ellie was able to help! Shuang

5つ星のうち5の評価

I found Mia and staff helpful and…

I found Mia and staff helpful and patient guiding me through all the different paperwork and questions needed to forward my housing application with success I am looking forward to becoming a tenant

2026年2月23日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Angie, thank you for your lovely feedback. We're so glad Mia and the team were able to help! Shuang

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報