Yorkshire Housing レビュー 

520
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I can’t thank Jamelia H enough for all the help and support she gave me throughout the process of getting my new property. She was so helpful, patient and reassuring, and guided me through each st... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently applied for a flat, the lady who dealt with me Jade was lovely, professional, and explained everything in detail making the whole process a pleasure, at what was a very stressful time in my... もっと見る

企業が回答しました

5つ星のうち5の評価

Matt and Dean from the plumbing team where 5 star. Respectful of our home tidied up diid an excellent job despite the heat there work was above expectations and where really friendly other staff would... もっと見る

企業が回答しました

5つ星のうち5の評価

I have just finished speaking with Vicky Bennison regarding a property that my family have been allocated. Amazing customer service, what a lovely lady! Thank you so much.

企業が回答しました

企業情報

  1. 住宅協会

当該企業による記述

Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).


連絡先

4.5

優良

TrustScore 5段階評価の4.5

520件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(520)

過去12か月のレビュー数: 183

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I’d like to say a big thank you to…

I’d like to say a big thank you to Joanne, the representative who helped me get my under-sink plumbing issues sorted. She was incredibly thorough, professional, and genuinely helpful throughout the whole process, making what could have been a stressful situation feel much more manageable.

I’d also like to give a huge thanks to the plumber from Bradford who came out to fix the problem. He truly went above and beyond to make sure everything was resolved properly in my home. His hard work and dedication did not go unnoticed.

Excellent service from start to finish — much appreciated!

2026年2月13日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Caroline, thank you for taking the time to share your positive experience with us. We’re so glad Joanne and our plumber were able to get everything sorted for you! Shuang

5つ星のうち1の評価

Can’t even pay rent on the official…

Can’t even pay rent on the official website.keeps crashing. Can’t set up a direct debit without giving info to a questionable person. Yet I’m sure I’ll be the bad guy the one in the wrong.

2026年2月27日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Pete, we'd really like to speak to you about your experience so we can look into the payment issue you've raised. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang

5つ星のうち5の評価

I spoke with a lovely lady called Ellie…

I spoke with a lovely lady called Ellie Moxon. She was so helpful in every way possible!

2026年2月26日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi, thank you for your 5 star review. We're really glad Ellie was so helpful and made your experience so positive! Shuang

5つ星のうち5の評価

Great customer service

Great customer service

2026年2月26日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Suzanne, thank you for your 5 star review. We're very pleased to hear you received great customer service from us! Shuang

5つ星のうち5の評価

We have been really impressed with…

We have been really impressed with Yorkshire housing especially Vicky bennison she's has been exceptional in her roll

2026年2月26日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Alan, thank you for your 5 star review. It's great to hear Vicky has been exceptional in supporting you! Shuang

5つ星のうち5の評価

Yorkshire housing

Yorkshire housing
Ellie Moxon you have been first class and amazing ,
Excellent communication and compassion .
I cannot thank you enough for your help and over all
Have made my experience first class …

2026年2月26日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Sarah, thank you for taking the time to share your positive experience with us. We're so pleased Ellie was able to support you with such compassion and provided the help you needed! Shuang

5つ星のうち5の評価

Amazing experience

Amazing experience

2026年2月25日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Rosey, thank you for your 5 start review. We're really pleased that you've had a such positive experience with us! Thanks, Shuang

5つ星のうち1の評価

Advertised as a charitable housing…

Advertised as a charitable housing association. However, the quality of emails are borderline rude and not very empathetic. I believe the organisation is misleading.

2026年2月25日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi, we’d really like to speak with you about your experience so we can look into the issues you’ve raised around email communications. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang

5つ星のうち5の評価

Customer service is excellent big shout…

Customer service is excellent big shout to Abid Hussain. Who made my experience very pleasant he understood my frustration and made every efforts to help me with issues i was facing . Very knowledgeable person Courteous and polite

2026年2月24日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Kam, thank you for your 5 star review. We're so pleased Abid was able to help! Shuang

5つ星のうち5の評価

(Francis House Bradford)

(Francis House Bradford)
Lorraine Clarke the scheme manager is very helpful & nothing is too much trouble for her, always there when needed *****

2026年2月16日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi, thank you very much for your 5 star review, it's great to hear Lorraine has been so supportive! Shuang

5つ星のうち5の評価

I'd give more stars if I could

I'd give more stars if I could. My Mum has lived in Wards Hill Court, Batley for over twenty years. Since Adele (Warden) and Grace (her boss) have been involved they have been nothing short of amazing. As I live 2.5 hours away it is so reassuring to have these ladies looking out for my Mum. Goes above and beyond great service!

2026年2月10日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Mr Miller, we're so glad to hear how amazing Adele and Grace have been and that you and your mum feel so reassured and supported. Thank you so much for your 5 stars review, they'll be chuffed to read your kind words! Shuang

5つ星のうち4の評価

Big thanks to ZAK MORTUZA

Big thanks to ZAK MORTUZA I really appreciate the time and effort you put into helping me find the right guidance for my issue. You were patient, supportive, and genuinely helpful .honestly, very different from other call handlers I’ve had before , Your dedication truly made a difference. Thanks again for the great support today

2026年2月9日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Al, thank you so much for your lovely review. It really makes our day to know that you felt properly supported by Zak and that your experience really stood out compared to previous ones. Zak and the team will be thrilled! Shuang

5つ星のうち5の評価

I am so happy and grateful to be given…

I am so happy and grateful to be given a home. I was dealt with by a lovely member of staff, Ellie Moxon. She was so great and understanding to my personal needs. She really listened to me and showed compassion and respect towards me and my needs.
She is a really wonderful person that shows compassion towards her clients needs. I am so thankful
It takes a really unique person to care for others and to think about their feelings and needs. For the first time in 9 months I felt listened to. People like Ellie don’t do it for gratitude or money, they just want to help people. Hang on tight to her and give her a raise or promotion. We need more people like Ellie in this world ❤️❤️

2026年2月7日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Joanne, thank you so much for your lovely feedback. We're pleased to hear Ellie supported you with compassion and respect. It's important that our customers are listened to, and it's fantastic to know Ellie made that difference for you! Shuang

5つ星のうち5の評価

I would like to sincerely thank Mia for…

I would like to sincerely thank Mia for her amazing support and professionalism throughout the whole process. She was very kind, patient, and understanding, and always took the time to explain everything clearly. Her communication was excellent and she made us feel supported from start to finish.

I would also like to praise Yorkshire Housing as a company for their great service and care towards their tenants. The whole experience has been smooth, organised, and positive. It’s clear they truly care about helping people find a home and feel comfortable.

Thanks to Mia and the Yorkshire Housing team, we are very happy and excited to start this new chapter in our new home.

Thank you so much.

2026年2月5日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Maher, thank you so much for taking the time to share your positive experience with us. We're really pleased to hear Mia supported you so well throughout the process and that you felt well looked after from start to finish! Shuang

5つ星のうち5の評価

Fantastic

Communication was fantastic and the service I received was outstanding. Fast and efficient. Thank you so much Ellie Moxon

2026年2月4日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Paige, thank you for your lovely review. We're so glad Ellie was able to help! Shuang

5つ星のうち5の評価

Review of Carolyn

On the 28th I spoke to Carolyn from Yorlshire Housing Reception, I would like to thank and Acknowledged, Carolyn in her professional, polite and kind attitude in assisting me with some issues,Carolyn was very patient with me and very,sympathetic, I feel that Carolyn deserve a recognition of the professional attitude, towards myself.

2026年1月28日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi, thank you for your 5 star review. We're so pleased to hear Carolyn was able to help you with kindness, patience and professionalism! Shuang

5つ星のうち5の評価

The housing coordinator Mollie french i…

The housing coordinator Mollie french i commend your hard work today ,you are highly appreciated ,you have made the process so easy and im overwhelmed with joy to know im getting a bunglow ,its a deep relief without the barrier of stairs i feel i will be able to finally live rather than just surviving in a space that was not suitable for me . Yorkshire housing have gone out of their way to solve my problems ,im so extremely excited thankyou xxx

2026年1月29日
自発的なレビュー
Yorkshire Housing ロゴ

Yorkshire Housing からの回答

Hi Maria, thank you for taking the time to leave us this lovely review. We're so pleased to hear that moving into a bungalow will make a such positive difference for you, and it's great to know that Mollie made the process very easy! Shuang

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