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5぀星のうち2の評䟡

I have a Trappist Moon phase. After 2 years, the battery died. No problem. I replaced it. But nothing happened. I put in another battery. Nothing. Batteries are fine, watch is dead. I have Seikos a... もっず芋る

5぀星のうち2の評䟡

Quality a bit low for the price, the hour markers in the wandering movement have play in them, which throws off the minute marker up to +/-2min at any given time. Slight shake of the wrist can cha... もっず芋る

5぀星のうち5の評䟡

love my jump hour and it has sparked a dangerously addicting hobby. I have a thing about one watch one brand but xeric would be the first to get an exception due to how unique and price accessible the... もっず芋る

5぀星のうち5の評䟡

Purchased a Retroscope Jump Hour to be delivered from USA. Very solid feeling watch, looks and feels like I should have paid more. Good conversation starter and very interesting design yet very easy t... もっず芋る

䌁業情報

  1. 腕時蚈補造業者

さたざたな倖郚゜ヌスから提䟛された情報

We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...


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3.8

ほが満足

TrustScore 5段階評䟡の4

195件のレビュヌ

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3.8

すべおのレビュヌ

(195)

過去12か月のレビュヌ数: 63ä»¶

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5぀星のうち5の評䟡

Mixed Feelings.

WHILE I LOVED THE HELOGRAPH THE SOLOSCOPE WAS A GREAT DISAPPOINTMENT!!!EVEN WITH MY GLASSES IT WAS NEARLY UNREADABLE.THE WATCH SHOULD HAVE BEEN 46MM AS 41MM WAS JUST TO SMALL TO MAKE THE WATCH READABLE.

2021幎4月7日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Thank you for the feedback, Roy! We're always looking to improve our designs, and thank you so much for being such a great customer! Looks like our customer service team is taking care of you but let us know whenever you need something!

5぀星のうち3の評䟡

Regulator Automatic

Just got my Regulator Automatic, as the third watch I'm getting from Xeric.
While the design is beautiful, the color of the watch (I ordered the blue slate) is quite different than the one that appears in the website, and the colors aren't as vivid and shiny. A little disappointing.

2021幎4月6日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Hey there! Sorry to hear about your disappointment with the color! We're happy to assist you with a return or exchange! Please reach out to our customer service team at contact@xeric.com and thanks for shopping with us!

5぀星のうち5の評䟡

Very cool and different !!!

Finally purchased the Halograph II automatic ! I also bought a gun metal strap which I prefer over the leather. It definitely is an eye catcher ! May be adding the Vendetta automatic soon.

2021幎3月30日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Hey Marty! Thanks so much for your review! We really love creating these watches and absolutely love the feedback our our designs. We appreciate your support and reach out to our team anytime at contact@xeric.com

5぀星のうち4の評䟡

Fascinating watch with glow-in-the dark


Fascinating watch with glow-in-the dark luminescence that is best charged under bright sun during the day to display a starry astronomical landscape by night. The second 'hand' is more of a web with four different end-points that look like moving stars at night...very cool. The hands have planets or astronomical bodies attached to them that move as the hands move. I got the 'deep space' purple with black Horween leather strap. The watch runs about 2 minutes slow a day and is hand-windable. I fix the time each AM when I wind the watch. It definitely is a conversation starter.

2021幎3月26日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Hey Som! Thanks for the feedback! I find that if I wind mine around 40 times, the power is just right. But if you ever feel like you're having an issues, let our customer service team know at contact@xeric.com

So glad you love and appreciate this unique design! Thank you for supporting our business!

5぀星のうち4の評䟡

Solid Buy

Purchase process was easy and shipping was fast. The watch is absolutely as described! It is a space nerds dream. The only reason I did not give a 5 star review is because I feel they could have used a better movement in the watch for the price. Seiko makes cheap reliable movements that aren’t as noisy. Overall I am very happy with my purchase!

2021幎3月26日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Hey there! Thanks for the feedback! I'll let our team know about your movement recommendation. We did love this project so much that we've decided to try out some new colors in the new future. SO be on the lookout and thanks for being a part of our Xeric family!

5぀星のうち3の評䟡

The watch is great

The watch is great. Just that the top dial is moved easily so I need to manually rotate the dial so the minute is at right location. I wish the top dial has some kind of locking mechanism.

2021幎3月22日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Thank you for your feedback! Yes we definitely plan to add some sort of locking feature on newer models. I appreciate your feedback and will relay it to our design team! We'd love to see photos of you wearing the watch as well! contact@xeric.com

5぀星のうち1の評䟡

Avoid Xeric at any cost

Ordered a few watches, which were never delivered. Lost tons of time exchanging emails with their support, who were lying all the time about a ship out, while actually they never did it - logistics confirmed it several times. Got partial refund, still left at the loss... They are funding their projects from naive people - keep away from them!

2021幎3月17日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Hey Tomas! We've reviewed your information and correspondence. Unfortunately, the courier was unable to provide further updates about the package. The did inform us that the item had shipped, but occasionally an item will go without updated tracking and still end up being delivered. Regardless, we did have our Route Package Protection reach out and refund your shipment. We're still keeping an eye on the tracking, just in case it does finally get delivered. Thanks for being so patient while we tried to resolve your shipment issue!

5぀星のうち1の評䟡

This company is a fraud

This company is a fraud. They figured out how to electronically notify USPS of a shipment but never actually deliver the shipment to the Postal Service. Then they blame the USPS for losing the shipment. It's all BS. I purchased a watch DEC 14th, and it had a shipping number and looked legitimate. After 20 days of playing around with me with emails from their help desk they finally said that that they received confirmation from the post office that the product was lost in transit. In follow-up the USPS never received a physical shipment. Just the electronic notification. It was a scam from day one. Now because I did not purchase "route insurance" they are offering another watch at half price. What a rip-off. Out 300.00 dollars for nothing but a fancy picture of a watch that if true would have made a great Christmas Present for my son.

2020幎12月29日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Hey Chuck,

Rest assured, no scams here. Unfortunately, the holidays are the busiest time of the year for shipments. All couriers are heavily delayed and they do still use the old COVID excuse. That's actually why we added insurance to the checkout process. Route Package Protection offers full refunds and replacements for lost and damaged shipments. Additionally, we do offer UPS as a shipping method, which covers your package up to $200 in most cases. If you opted out of the insurance, we always try to offer something to help compensate for the loss.

We do apologize and appreciate your feedback. The post office notified us that the item was delivered to the address on file just a few days after this review. So hopefully you were able to received that shipment. We'd love to hear how everything turned out!

https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9205590280575804742051

5぀星のうち1の評䟡

Don't bother getting your money back

1e review: Don't bother getting your money back, read the reviews. There understatements of what this company does and delivers.

Stay away from Xeric, Watchismo and all other company's they run!!!

Reaction 1: Hey Alex,

Thanks for the review. It looks like we had replaced your shipment and it was delivered a few weeks after writing this review. Please let us know how you like that timepiece and leave some feedback on the watch!

We do always try to replace Kickstarter shipments if they are lost of damaged. Last year was not the best year with shipping couriers worldwide and COVID.

Anyway, let us know how you like the timepiece you received and thanks again for backing our project!

Review 2: Stop using Covid as an excuse for your horrible shipping delays. This project was way over your head. Not to mention that this problem occurs with your older projects. You guys don't need kickstarter to fund your projects, the only reason u use it is to avoid consumer rights. In my opinion the watch sucked btw. It was poor quality and def not worth the $500 retail on your website. Also the watch didn't run right. I sold it immediately when I got my hands on it to a 3rd party. Was not going to wait another year for a replacement. Please people, be warned.

Goodbye

2020幎12月15日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Hey Alex,

Thanks for the review. It looks like we had replaced your shipment and it was delivered a few weeks after writing this review. Please let us know how you like that timepiece and leave some feedback on the watch!

We do always try to replace Kickstarter shipments if they are lost of damaged. Last year was not the best year with shipping couriers worldwide and COVID.

Anyway, let us know how you like the timepiece you received and thanks again for backing our project!

https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=LK521553330US

5぀星のうち1の評䟡

Biggest rip off

Biggest rip off. I spent close to 500 dollars with this company. The watches were supposed to be a christmas present, The watches were more than 6 months late as the watches are being mass produced in China, the company was happy to blame Coronavirus however we had been promised the watches before Christmas, long before production was disrupted by the pandemic. Although annoying they couldn't do anything about the pandemic. Putting that aside. The quality was sh!t. The watches do not work, they died after just a few weeks. These guys are charlatens. You will be better off going to the market and buying a knock off Rolex for a tenner. Atleast your not being made a fool of there! It is so disappointing and the last time i will spend money with them.

Beware the only thing worse than the quality of workmanship is their customer service. Please don't waste your money on them.

2020幎11月11日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Hey Peter!

We're just following up because we didn't receive a response to our last ticket sent in October. If you're still having issues with your watch, please let our customer service team know at contact@xeric.com. We can provide the service center information and assist with the warranty coverage.

5぀星のうち1の評䟡

Stoped working after half-a-year

Watch arrived late (but at least it arrived). After half-a-year it STOPED WORKING. Don’t buy for them! It’s a crap watch sold at premium price.

2020幎8月26日
自発的なレビュヌ
XERIC WATCHES ロゎ

XERIC WATCHES からの回答

Hey Al,

Sorry to hear about that! Batteries do eventually run out of energy. We're happy to supply some additional batteries if you wanted to reach out to our team at contact@xeric.com

5぀星のうち1の評䟡

Dishonest company that uses flashy


Dishonest company that uses flashy marketing and paid posts to gain customers. I purchased 3 NASA watches via Kickstarter and as such, am not allowed a refund after 6 months of delays. Reaching out to support will get you canned responses from "support" which are probably just bots.

Given the opportunity, avoid this Xeric, Watches.com, Archetype, Martenero, California Watch Co. and any projects started my Mitch and Andrew Greenblatt. You will not only be disappointed by the build quality but also the delays, excuses and poor customer service from their absolutely tone deaf staff.

Don't forget that they'll send you promotional emails getting you to "pre-order" on watches.com because they took the $5M to bulk up on orders for their retail outlets. Absolute SCAM and stay away. Your wallet will thank you.

2020幎5月20日
自発的なレビュヌ
5぀星のうち1の評䟡

Scam company with low quality products AVOID

Bought a watch which turned out to be defective. They then spent 6 months repairing and returning it (all pre covid19 so wasn’t anything to do with that) they then sent me back a fake pre production version with my limited edition back plate stuck on.

They refuse to extend the warrantee even though they had the watch for longer than me during its 1 year period. And refuse to honour the purchase which included a watch with specific low numbering on the back plate.

2020幎5月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Trying to alter the reality + SUPER LATE DELIVERY

I bought a watch from them via Kickstarter in September with declared delivery in December. 08th of January I got an update from Xeric saying that my watch is not going to be sent for another couple of weeks.
So I mail them. Here is how it goes down:
--------------------------------
1)
Dear Xeric team,

I am humbly asking You to send out my order with the first shipment possible. This is a gift for my dearest friend to whom I owe a lot and I would be upset if I failed to give it to him for his birthday on the 27th of January.

You're doing a great job updating all customers about the delivery time but still the campaign on kickstarter declared delivery in December.

I hope You can take my request into consideration. Below is my order information:
(...)
--------------------------------
2)
XERIC answers me with a copy of the update-email that was the reason I mailed them.
--------------------------------
3)
This is very disappointing how You do not care. For Your answer You copied the email that was the reason I mailed You. MY WATCH IS NOT ON THIS LIST and I can see that I will not receive it long before February. Even Though You declared delivery in December in Your kickstarter campaign You are not apologizing and instead You are lying about keeping delivery on schedule. Which schedule? Delivery in December was the schedule You lured all Your kickstarter customers with. This is a very inappropriate way to handle such a polite request like mine.
--------------------------------
4)
Xeric answers me saying that when you back a project on Kickstarter, you’re helping create something new rather than pre-ordering something that already exists...
--------------------------------
5)
No. Producing watches is nothing new and kickstarter has long ago stopped promoting only startups. Unfortunately they are trying to convince me this was something different then a sales campaign for christmas. Was Xeric a startup or the campaign was about some invention, my attitude would have been different of course.

Really disappointed about they approach.

2020幎1月10日
自発的なレビュヌ

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