I bought thhe shoulder bag mainly because I wanted something lighter than the one I normally use. It sits comfortably even when I have quite a few things inside. I also like that the design is simple... ãã£ãšèŠã
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My advice? Do not buy from this website tbh its disreputable. They get cheap items from China and pass them off as quality goods for quality prices. Its almost impossible to return goods or cancel an... ãã£ãšèŠã
ððððððPlease note before you order: because our goods are shipped directly by our supplier in China, returns must be sent to China. You bear the direct cost of returning the goods, estimated a... ãã£ãšèŠã
Needed some help before placing an order because I was not sure which size to choose for my wife. Customer service gave me a useful answer instead of just sending a standard reply. The size they sugge... ãã£ãšèŠã
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York Fashion ããã®åç
Hi,
Thanks so much for the lovely feedback! Weâre really pleased to hear that youâve had a great experience with us so far. We hope everything continued to go smoothly and that you were happy with your order. We really appreciate your support.
Kind regards,
York Fashion
WARNING - don't use this company
WARNING - do not shop with this company. It has nothing to do with York - they are based in Ningbo in China, and do not supply what they advertise, for example, a 'linen' dress turns out to be made of 100% polyester and 'orthopaedic' shoes are unwearable. Returns are virtually impossible - you have to pay the postage to China, then they claim the parcel is stuck in customs and you never hear from them again. And you can forget any possibility of a refund. This is basically a scam selling inferior rubbish for inflated prices. I repeat - don't use this company.
2026幎8æ24æ¥
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York Fashion ããã®åç
Hi,
Weâre sorry to hear that your experience left you so disappointed, particularly with the product descriptions, the suitability of the shoes, and the difficulties you encountered with the return process. We understand how frustrating it can be when an item does not meet your expectations and resolving the issue becomes more complicated than anticipated. We recognise that our returns procedures at the time could have been clearer and more straightforward, and we have since worked to improve the process and the support available to customers. We appreciate you taking the time to share such detailed feedback, as it helps us identify areas where we need to improve.
Kind regards,
York Fashion
Your pricing is better than others
Your pricing is better than others. I first saw the coat on another site and it was reasonable but I wanted to keep looking and then you had the same coat with a better price. You also gave a discount on top of that so that was great. Also easy to finish the purchase.
Thx,
Dennis Driessel
2026幎9æ26æ¥
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York Fashion ããã®åç
Hi,
Thanks so much for your kind feedback, Dennis! Weâre glad you found the coat at a price that suited you and that the extra discount was a nice bonus. Itâs also great to hear that you found the checkout process quick and easy. We really appreciate you choosing York Fashion and hope you enjoyed your coat.
Kind regards,
York Fashion
I never received my order
I never received my order. When I phoned, they said it had been delivered which is not possible.
DO NOT USE THIS COMPANY
2026幎8æ12æ¥
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York Fashion ããã®åç
Hi,
Weâre very sorry to hear that you have not received your order despite being informed that it had been delivered. We understand how frustrating and concerning this must be, particularly when you believe the delivery information is incorrect. We appreciate you bringing this to our attention and would like the opportunity to investigate what happened.
Please email us at support@york-fashion.com with your order number and any previous delivery or courier correspondence. Our team will review the tracking details and work towards a fair resolution for you.
Kind regards,
York Fashion
Avoid this company
Avoid this company. It is a scam. A linen set i ordered arrived as polyester and when i claimed a return I was made to post it to their factory in China which rejected the delivery so now it's being returned to the UK. A total rip off!
2026幎7æ21æ¥
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York Fashion ããã®åç
Hi,
Weâre very sorry to hear about your experience with the linen set and the difficulties youâve faced with the return shipment. We understand how frustrating it must be to receive an item that did not meet your expectations and then have the returned parcel rejected, leaving you uncertain about your refund. We appreciate you taking the time to share your concerns.
Please contact us at support@york-fashion.com with your order number, return tracking information, and any previous correspondence. Our team will carefully review the situation and work towards a fair resolution for you.
Kind regards,
York Fashion
Do not purchase from this company
Do not purchase from this company, I purchased £135 or clothing , they rip off other companies pictures/ send I pile of shit , then give you I correct postal information.
My order cost £36 and taking a restock cost- to send back only for customs to not accept it stating information provide incorrect that was provided by the company I will leave this to my bank to deal with 1 star is not even worthy.
2026幎6æ26æ¥
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York Fashion ããã®åç
Hi,
Weâre very sorry to hear about your disappointing experience and the difficulties you encountered when trying to return your order. We understand how frustrating it must have been to incur return costs only for the parcel to face issues with the customs information provided. We appreciate you taking the time to explain what happened and regret the inconvenience this has caused.
Please email us at support@york-fashion.com with your order number, return tracking details, and any previous correspondence. Our team will carefully review your case and work towards a fair resolution for you.
Kind regards,
York Fashion
Dreadful quality and horrible colours
Dreadful quality and horrible colours. Looks nothing like the photo. Avoid - cheap synthetic rubbish
2026幎9æ12æ¥
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York Fashion ããã®åç
Hi,
Weâre sincerely sorry to hear that the quality, colours, and appearance of your purchase did not meet your expectations. We understand how disappointing it is when an item looks very different from the photos and does not feel as expected. Thank you for taking the time to share your feedback.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work towards a fair resolution for you.
Kind regards,
York Fashion
Scam company
Ordered sandals which where not leather as described and they didn't even have a proper buckle on them so unable to wear them. They want them returned to china at my cost for a full refund, despite an address in UK on the parcel packaging. Their website is now not accessible anymore.
2026幎9æ1æ¥
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York Fashion ããã®åç
Hi,
Weâre sincerely sorry to hear about your disappointing experience with the sandals and understand your frustration that the item was not as expected and could not be worn. We also regret the difficulties youâve encountered with the return arrangements and access to the website. Thank you for taking the time to bring these concerns to our attention.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work towards a fair resolution for you.
Kind regards,
York Fashion
THIS COMPANY GOES AGAINST ALL TRADINGâŠ
THIS COMPANY GOES AGAINST ALL TRADING STANDARDS. FAlSE ADVERTISING GOODS AS 'LINEN' when it's obviously man made rubbish from China. It is a joke - dealing with Melissa who has been about as helpful as a newborn baby. Return stuck at customs and no help, the WORST and most STRESSFUL company. They should be banned. NEVER buy from them.
2026幎9æ17æ¥
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York Fashion ããã®åç
Hi,
Weâre sincerely sorry to hear how stressful and disappointing your experience has been. We understand your concerns regarding the material, the return being held in customs, and the assistance you received while trying to resolve the issue. We regret that you have been left feeling so frustrated and appreciate you taking the time to share your feedback.
Please email us at support@york-fashion.com with your order number, return tracking details, and previous correspondence. Our team will carefully review your case and work towards a fair resolution for you.
Kind regards,
York Fashion
I ordered a pair of red Mary JaneâŠ
I ordered a pair of red Mary Jane shoes size 42. I received a pair of burgundy Mary Jane shoes size 41.
Now I understand this is yet another bloody Chinese company masquerading as English. I cannot find an address to return them I also understand it is not worth the bother because it will cost a fortune & they will probably deny receiving them safely. Be warned, do not buy from China!
2026幎9æ11æ¥
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York Fashion ããã®åç
Hi,
Weâre sincerely sorry to hear that you received the wrong colour and size of Mary Jane shoes and understand how frustrating this must have been. We regret the inconvenience caused by receiving an item that did not match your order and understand your concerns about arranging a return. Thank you for bringing this to our attention and for sharing your experience.
Please email us at support@york-fashion.com with your order number and any previous correspondence, and our team will carefully review the issue and work towards a fair resolution for you.
Kind regards,
York Fashion
When will I learn
I am sorry to say that I also have to leave a similar review to most of the other ones, I ordered my husband a Milano Polo shirt for best part of £30, waited 17 days for the item and was very disappointed with the product, it really wasn't worth a tenner of my money let alone what I paid,I couldn't believe the absolute nonsense with returning items, and looking at the advert one is led to believe that it is a UK company, but yet again it is a Chinese outfit with cheap shoddy goods at over inflated prices, I am expecting to get the same reply as everyone else has received word for word, if you read them they are all the same. Before I bought this polo shirt I looked on trustpilot but couldn't find the company, I was missing out the - between York and fashion, if I had seen all the reviews I wouldn't have touched the company with a barge pole.
2026幎8æ25æ¥
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York Fashion ããã®åç
Hi,
Weâre sincerely sorry to hear about your disappointing experience with the Milano Polo shirt and understand your frustration after waiting 17 days for an item that did not meet your expectations. We also appreciate your concerns regarding the returns process and the impression created by the website, and we regret that the overall experience has left you feeling so dissatisfied. Thank you for taking the time to share such detailed feedback.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work towards a fair resolution for you.
Kind regards,
York Fashion
Beware of this company
Beware of this company. Returns are at your own expense to China with an added admin charge making it extremely expensive. I ended up with a garment far too small and no sensible way to return it.
2026幎7æ15æ¥
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York Fashion ããã®åç
Hi,
Weâre sorry to hear about your disappointment with the garment and the difficulties you experienced with the return process. We understand how frustrating it must be to receive an item that was too small and then face concerns about the cost and arrangements for returning it. Thank you for taking the time to share your feedback.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work towards a fair resolution for you.
Kind regards,
York Fashion
BE CAREFUL
BE CAREFUL! MAKE SURE YOU WANT THE ITEM. Returning items to china is your expense and it is costly!!! and it is your responsibility. My order was all returned and remains in customs.
2026幎8æ10æ¥
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York Fashion ããã®åç
Hi,
Weâre sorry to hear about the difficulties youâve experienced with your return and the additional costs involved. We understand how frustrating it must be to have your returned order held in customs and to be left uncertain about the next steps. Thank you for sharing your concerns with us.
Please email us at support@york-fashion.com with your order number, return tracking details, and any previous correspondence. Our team will review the situation carefully and work towards a fair resolution for you.
Kind regards,
York Fashion
The company sent the wrong sandals andâŠ
The company sent the wrong sandals and the quality isnât what I expected. Despite numerous email exchanges regarding their returns policy, which stated that customers who change their mind or want to exchange are responsible for costs to return the item to China, insisted that if I wanted to return the item I would be responsible for costs!
The company need to ensure that their customer service is fully up to speed with their policy to ensure customers arenât left out of pocket for their mistake. Iâm left with sandals I wonât wear and out of pocket. Very poor company.
2026幎8æ24æ¥
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York Fashion ããã®åç
Hi,
Weâre sorry to hear that you received the wrong sandals and that their quality did not meet your expectations. We understand how frustrating it must have been to receive conflicting information about the return arrangements, particularly when you feel the issue was caused by an error with your order. We appreciate you bringing this to our attention and regret the inconvenience and expense this has caused.
Please contact us at support@york-fashion.com with your order number and previous correspondence. Our team will carefully review your case and work towards a fair resolution for you.
Kind regards,
York Fashion
Be very careful of this company thatâŠ
Be very c areful of this company that pretends to be UK based but is a warehouse in China. I ordered three items of clothing on June 19th 2026. They were of very poor, thin quality fabric and awful colours, unlike the photos. York Fashion's refund policy is you can return goods within 30 days. They don't say that returns have to go to China and cost a lot. I paid £25. I returned all three items within 3 days using tracked postage. I still have no refund. They argue that my items are in Customs and it's up to me to get them out. This company does not give you accurate information, and they have not given me the refund which according to their policy they should do. Be very careful ordering anything from them.
2026幎9æ10æ¥
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York Fashion ããã®åç
Hi,
Weâre very sorry to hear about your disappointing experience with the clothing and the difficulties youâve encountered with the return and refund process. We understand how frustrating it must be to have returned the items promptly and still be waiting for your refund, particularly after paying for tracked postage. Thank you for taking the time to share these concerns in detail.
Please email us at support@york-fashion.com with your order number, return tracking details, and any previous correspondence. Our team will carefully review the status of your return and work towards a fair resolution for you.
Kind regards,
York Fashion
If I could leave 0 stars I would
If I could leave 0 stars I would. I googled for a type of shoe in my browser and this company showed up along with legit shoe retailers with pictures of what I was looking for. I stupidly assumed that theyâre legit because of the company of other retailers. Sold themselves as a British based retailer.
So I ordered what was pictured and described as âgenuine leatherâ mules. During checkout I got a pop-up offer for a second pair of mules (different style) for a deep discount. I added them on. Total was in British pounds- £97. Over $165 cdn.
What arrived from China were very cheap plastic shoes bound up tightly - no boxes and squashed in a plastic mailer bag. Worse was the smell of the shoes. Strong plastic-chemical smell. Just awful. Trying to get a refund. Stay away from York-Fashion.
2026幎9æ7æ¥
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York Fashion ããã®åç
Hi,
Weâre very sorry to hear about your disappointing experience with the mules and understand how frustrating it must have been to receive items that did not match your expectations. We regret the concerns youâve raised regarding the material, packaging, appearance, and strong odour, and we appreciate you taking the time to explain what happened. We would like the opportunity to review your case and assist with your refund request.
Please contact us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review the details and work towards a fair resolution for you.
Kind regards,
York Fashion
Items took 3 weeks to come
Items took 3 weeks to come, none of them fitted and I was offered 10% refund or return to China at my own expense plus 15% restock charge which was not declared at point of order. I would not order from this company again
2026幎9æ4æ¥
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York Fashion ããã®åç
Hi,
Weâre sorry to hear that the items took longer than expected to arrive and that none of them were a suitable fit. We understand how frustrating it must have been to be unhappy with the fit and then face concerns about the available refund and return arrangements. Thank you for sharing your experience with us.
Please email support@york-fashion.com with your order number and any previous correspondence, and our team will review the details of your case and work towards a fair resolution.
Kind regards,
York Fashion
Absolutely shocking company
Absolutely shocking company. Total scam. Acting illegally. I am protected under uk consumer law in respect of returns and the way they are lawfully required to behave. The returns must be at their cost and you have 14 days for a full refund. I tired to cancel within 2 days of ordering when their items were still in their warehouse. They refused. they are based in china. Not Belgium as they falsely claim. They lie and will refuse to say why they are illegally acting against uk law. They will offer 10% return and then 35% return. What a huge mistake. I will be reporting them to trading standards.
Having received a reply to my original review I feel it necessary to say more. We have contacted their customer services 20 times and each time they have failed to reply to the question âunder UK regulations we are entitled to a full refund and do not have to pay postage, therefore the offer of 35% refund is against the regulations so what are you going to do to give us a full refund?â The answer is nothing. The original receipt came from Tracey in London, the first email from Belgium then the rest from china. My wife rang the day after ordering the product and said she didnât need it and as it was still at the warehouse then they didnât need to send it. Sounds simple doesnât it but they said it had to be sent from china, then returned and examined by them and then a 10% refund with us paying the postage. This company is a scam and you should avoid at all costs. Iâm not going to waste more time contacting them, they know our details and if they want to refund us then they know how to do it (somehow I doubt they will)! Sadly I canât give a zero star rating, itâs a shame in this day and age that companies canât be honest and reputable to their customers
2026幎9æ8æ¥
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York Fashion ããã®åç
Hi,
Weâre very sorry to hear how dissatisfied and frustrated you have been with your experience. We understand your concerns regarding the cancellation request, return arrangements, and the information you received, and we regret that this has left you feeling so disappointed. We appreciate you taking the time to share your concerns and would like the opportunity to review the matter properly.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully investigate the details of your case and work towards a fair resolution.
Kind regards,
York Fashion
Ordered some jumpers and they havenâtâŠ
Ordered some jumpers and they havenât turned up and now your website seems to no longer work. Please let me know how to get hold of you?
2026幎9æ8æ¥
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York Fashion ããã®åç
Hi,
Weâre sorry to hear that your jumpers have not arrived and understand how concerning it must be if you are also having difficulty accessing the website. We apologise for the inconvenience and would like to help you locate your order and provide an update. Please email us at support@york-fashion.com with your order number and any previous order correspondence, and our team will look into this for you.
Kind regards,
York Fashion
This review is factual based on myâŠ
This review is factual based on my actual experience. The company claims to be headquartered in the UK. It operates out of Belgium. I ordered the leather fisherman's sandals. They came from China via a fulfillment house in Feltham, and did not resemble the picture, the quality, heel and materials were not as stated. As soon as I ordered I was asked to provide a review in return for a 50% refund on my purchase. I immediately asked to cancel my order as I was suspicious. I was told that despite the fact the order was yet to be dispatched that this was not possible. The shoes took a long time to arrive from China and were not as advertised. I asked for a refund and contrary to the Consumer Rights act, this was denied, and instead I was offered a 30% refund or paying £30 to ship back to China. I also note that the company operates a locking code to prevent you from finding the original advert online or on their website to compare your goods with those advertised. All in all I would not shop from them again, but others may have had a different experience.
2026幎8æ31æ¥
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York Fashion ããã®åç
Hi,
Weâre sorry to hear about the concerns raised regarding the sandals, their delivery, and your experience with the cancellation and refund process. We understand how disappointing it must have been to feel that the item did not match your expectations and to have concerns about the review request and return arrangements. We appreciate you taking the time to provide such detailed feedback.
Please contact us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review the circumstances of your case and work towards a fair resolution for you.
Kind regards,
York Fashion
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