I bought thhe shoulder bag mainly because I wanted something lighter than the one I normally use. It sits comfortably even when I have quite a few things inside. I also like that the design is simple... もっと見る
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レビュアーのコメントを見てみましょう
My advice? Do not buy from this website tbh its disreputable. They get cheap items from China and pass them off as quality goods for quality prices. Its almost impossible to return goods or cancel an... もっと見る
😂😂😂😂😂😂Please note before you order: because our goods are shipped directly by our supplier in China, returns must be sent to China. You bear the direct cost of returning the goods, estimated a... もっと見る
Needed some help before placing an order because I was not sure which size to choose for my wife. Customer service gave me a useful answer instead of just sending a standard reply. The size they sugge... もっと見る
3.1
まあまあ
891件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 99％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Highly recommend you avoid this…
Highly recommend you avoid this company. Purchase of two logo embroidered polo shirts (Milano). 3 weeks to arrive from China. Logo is very large plastic stick on. They admitted the item is not as described. I was given a return address, in CHINA and advised that the cost of the postage is not covered. I pointed out the clear statement on their advert (30 day free return). The response was, in so many words, ‘We apologise for the misunderstanding but the ‘Free return’ means ‘Free from trouble return’!!!! and not free to return!!!! Deception is all over this companies culture.
2026年8月20日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience with the polo shirts and understand your frustration, particularly after being advised that the items were not as described. We regret that the delivery time and return arrangements did not meet your expectations, and we appreciate you highlighting your concerns regarding the wording of our returns information. We take feedback about product descriptions and customer communication seriously.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review the details of your case and work toward a fair resolution for you.
Kind regards,
York Fashion
Follow up review
I am writing this as a follow-up to my original review. Following my review, and their response, I contacted them for a resolution as the sandals were hideous, cheap, small, waste of money.
I received an AI generated email offering me a good will gesture refund of 10% of the order cost. My order was £64.31 so they offered me £6.43. They also deduct 15% storage fee and you have to return the goods to China. I responded asking why a partial refund was offered, my question was not answered, but they then offered a 15% partial refund! I went back again asking why only a partial refund was offered, and they replied offering 20% partial refund! Even if I accepted 20% that's only around £13, against a £64 order?? Then I'd have to foot the bill for postage, less the £15% storage fee, how does that work out?? I've reported this company.
2026年8月30日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear that you remain dissatisfied with your sandals and with the resolution offered following your original review. We understand your frustration regarding the partial refund options, return costs, and the concerns you have raised about the overall process. We regret that your questions were not addressed as clearly as they should have been.
Please email us at support@york-fashion.com with your order number and the full previous correspondence. Our team will carefully review your case and work toward a fair resolution for you.
Kind regards,
York Fashion
Shoes were what i was looking for
Shoes were what ai was looking for, Leather waterproof and roomy for diabetic feet. Ordering was good and a good price for the type of walking shoe
2026年8月29日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely feedback! We’re pleased to hear that the shoes matched what you were looking for and that you were happy with the roomy fit, waterproof design, and overall value. It’s also great to know that you found the ordering process straightforward. We truly appreciate your support and hope you enjoy wearing your new walking shoes.
Kind regards,
York Fashion
Totally scammed, not as advertised
Totally scammed! Should have read reviews here first…..googled Air Wair as have walking difficulties and needed comfort sandals for holidays. This lovely company appeared clearly displaying Air Wair label on sandals. What arrived was definitely not air wair but a cheap flimsy unwearable pair of sandals. Emailed company who eventually gave final offer of 20% refund or return to China, pay postage and customs and lose 15% restocking fee! They don’t get that they are false advertising…… my next steps are Trading Standards and my bank to see if they can help recover my lost hard earned cash.
Following the below reply, I don’t see that contacting this company yet again will be of any use as they gave me their final offer last week after many emails and much stress. They made it clear that they would not refund me and I made my next steps clear to them so I don’t understand this reply from them…..
2026年8月7日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience with the sandals and understand how upsetting it must have been to receive an item that you feel was significantly different from what you expected. We regret that the product and the options provided to resolve the matter have left you feeling frustrated and out of pocket. We take concerns regarding product descriptions and advertising seriously and appreciate you bringing this to our attention.
Please email us at support@york-fashion.com with your order number and any previous correspondence, including relevant photographs if available. Our team will carefully review the details of your case and work toward a fair resolution for you.
Kind regards,
York Fashion
I got a midi dress for brunch and it…
I got a midi dress for brunch and it ended up being one of those easy outfits that just works. The fit was comfortable the fabric sat nicely and I didn’t have to keep adjusting it.
2026年8月20日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely review! We’re delighted to hear that the midi dress was such an easy and comfortable choice for your brunch. It’s great to know the fit and fabric worked well and that you could enjoy your time without needing to make adjustments. We truly appreciate your support and hope you enjoy wearing it again.
Kind regards,
York Fashion
Very easy to order on your site and…
Very easy to order on your site and also very good prices, will use again.
2026年8月28日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your kind review! We’re pleased to hear that you found ordering on our site easy and were happy with the prices. It’s wonderful to know you’re planning to shop with us again. We truly appreciate your support and look forward to welcoming you back.
Kind regards,
York Fashion
York Fashion からの回答
Hi,
Thank you for your lovely feedback! We’re delighted to hear that you found the ordering process smooth and that you love the look of your new jacket. We hope it arrives soon and is just as beautiful in person as you expect. We truly appreciate your support.
Kind regards,
York Fashion
Amazing website best purchase :)
2026年8月27日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your wonderful review! We’re delighted to hear that you had such a positive experience with our website and that you’re so pleased with your purchase. Your kind words and support mean a great deal to us. We hope to welcome you back again soon.
Kind regards,
York Fashion
Very easy to purchase
Very easy to purchase, first time on this site and I liked the men’s clothing range.
2026年8月27日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely review! We’re pleased to hear that you found your first purchase with us so easy and enjoyed exploring our men’s clothing range. We hope you’re just as happy with your order once it arrives. We truly appreciate your support and hope to welcome you back again.
Kind regards,
York Fashion
Really cheap and nasty avoid at all costs
I thought I was buying from a UK based company, but it turns out they ship from China. Awful clothing, Very cheap and nasty. Size 3XL actually about UK size 10. Supposedly dark grey wide leg linen trousers, nothing like it. Paid £33 absolute rip off. Not even good enough to donate to charity shop. Avoid this company at all costs.
2026年8月28日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for sharing your concerns. We understand your hesitation regarding the delivery arrangements and your expectations around the quality of your purchase, especially given the price you paid. We hope that once your order arrives, the item will pleasantly surprise you and meet your expectations.
Kind regards,
York Fashion
Super shoes.
2026年8月27日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely feedback! We’re delighted to hear that you’re so pleased with your shoes. It’s wonderful to know they’ve made a great impression. We truly appreciate your support and hope you enjoy wearing them.
Kind regards,
York Fashion
Terrible company
Terrible company, misleading website & cheap tacky products. The item that i ordered was nothing like described and the returns policy is pretty much non existent, telling me i have to pay for postage back to china, import costs plus storage costs!!! Avoid at all cost!!
2026年8月27日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience and understand your frustration with the product and return arrangements. We regret that the item did not meet your expectations and that the associated postage and potential additional costs have left you feeling dissatisfied. Thank you for taking the time to share your concerns.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work toward a fair resolution for you.
Kind regards,
York Fashion
Returns are not free which is a shame
Returns are not free which is a shame. The dress was too large and didn't look quite as good as the catalogue. Queries were answered promptly.
2026年8月18日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for sharing your feedback. We’re sorry to hear that the dress was too large and did not look quite as expected, and we understand your disappointment regarding the return costs. We’re pleased, however, that your queries were answered promptly and appreciate you taking the time to share your experience.
Kind regards,
York Fashion
beware scam company with no working…
beware scam company with no working returns.
to return an item you need to contact them but they don't reply to emails and phone number does not work.
another Chinese scam front as based in Zhejiang, China
2026年8月8日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear that you have been unable to get the assistance you needed regarding a return. We understand how frustrating it must be when you cannot reach the customer service team and are left unsure how to proceed with your return. Thank you for bringing these concerns to our attention.
Please email us at support@york-fashion.com with your order number and any previous attempts to contact us. Our team will review your case and work toward a fair resolution for you.
Kind regards,
York Fashion
Positive experience
It was user friendly, found product & size, payment was quick and easy. Confirmation received.9
2026年8月27日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your kind review! We’re pleased to hear that you found our website user-friendly and were able to quickly find the product and size you wanted. It’s great to know that payment was smooth and your order confirmation arrived promptly. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
York Fashion
York Fashion からの回答
Hi,
Thank you for your lovely feedback! We’re delighted to hear that you found ordering easy and were happy with the price. It’s wonderful to know you’re considering shopping with us again. We truly appreciate your support and look forward to welcoming you back.
Kind regards,
York Fashion
The cheapest, nastiest piece of clothing ever
I placed the order online based on photos showing a vintage looking shirt (RRP £70!!!) but am absolutely appalled at the low quality of the shirt: a cheap, plastic replica in different materials and colours. This is the cheapest, nastiest piece of clothing I have ever seen.
I suggest that many of the positive reviews on here are fake as this is a scam. Cheap, low-quality goods which arrived in a cheap plastic bag with no branding or any paperwork at all. They obviously have it sent direct to the customer from a Chinese sweatshop.
PS You will see their automated reply below. I did email them three times and their best offer was to refund me 15% of the cost and I could keep the cheap tat or I had to post it at my expense to China before I get 90% back. Would you trust them and pay good money after bad? I reminded them of the Consumer Rights Act but their AI replies don’t or won’t get the point. Their customer service is worse than their products. Buy from them at your peril. I wish I could post a photo of how the shirt compares with the photo on their website.
2026年8月25日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience with the shirt and understand how frustrating it must be when an item differs significantly from what you expected from the website. We regret that the quality, materials, packaging, and overall presentation did not meet your expectations. We also appreciate you taking the time to share your concerns about the product and your experience with us.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work toward a fair resolution for you.
Kind regards,
York Fashion
Good selection of cotton polos
There was a good selection of cotton polo shirts with solid colours. That is what I wanted. In addition the price is far lower than a London high street shop.
2026年8月26日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your kind review! We’re pleased to hear that you found the selection of cotton polo shirts in solid colours suited your needs. It’s also great to know that you appreciated the value compared with high street prices. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
York Fashion
I needed shoes that would not bother my…
I needed shoes that would not bother my feet during regular walking. These are not fancy but they feel supportive in the right places. After using them for a couple of weeks I can say they were a practical buy.
2026年7月28日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for sharing your experience! We’re delighted to hear that the shoes have provided the support and comfort you were looking for during your regular walks. It’s wonderful to know that after a couple of weeks, you still feel they were a practical and worthwhile choice. We truly appreciate your support and hope you continue to enjoy wearing them.
Kind regards,
York Fashion
Customer support answered my question…
Customer support answered my question before I placed the order. The reply was quick clear and helped me choose without overthinking it.
2026年8月16日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely feedback! We’re pleased to hear that our customer support team was able to answer your question quickly and clearly before you placed your order. It’s great to know the information helped you make your choice with confidence. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
York Fashion
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