I bought thhe shoulder bag mainly because I wanted something lighter than the one I normally use. It sits comfortably even when I have quite a few things inside. I also like that the design is simple... もっと見る
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レビュアーのコメントを見てみましょう
My advice? Do not buy from this website tbh its disreputable. They get cheap items from China and pass them off as quality goods for quality prices. Its almost impossible to return goods or cancel an... もっと見る
😂😂😂😂😂😂Please note before you order: because our goods are shipped directly by our supplier in China, returns must be sent to China. You bear the direct cost of returning the goods, estimated a... もっと見る
Needed some help before placing an order because I was not sure which size to choose for my wife. Customer service gave me a useful answer instead of just sending a standard reply. The size they sugge... もっと見る
3.1
まあまあ
892件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 99％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer support answered my question…
Customer support answered my question before I placed the order. The reply was quick clear and helped me choose without overthinking it.
2026年8月16日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely feedback! We’re pleased to hear that our customer support team was able to answer your question quickly and clearly before you placed your order. It’s great to know the information helped you make your choice with confidence. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
York Fashion
ALERT !- ALERT !! - ALERT !!!
This company is a total Scam - Sells sub standard goods out of China ( which you are not aware of at the time of purchase) so if you want to return you have to send back to China ! -Good Luck with that one ! - So apart from you having to bear the cost of international shipping you are also charged a 15% deduction for what they call a "re-stocking" fee whatever that is ! - Also at the end of it all the quality of the goods is absolute sh*** - This company should be blocked under the Trades description Act.
2026年8月25日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience and understand your concerns regarding the product quality and return arrangements. We regret that the quality of your purchase did not meet your expectations and that the return costs and restocking fee have left you feeling further dissatisfied. Thank you for taking the time to share your feedback.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review the details of your case and work toward a fair resolution for you.
Kind regards,
York Fashion
This order was late and arrived from China not the UK.
This order arrived from China. The website is very misleading. Charged in pounds, Belgium address. The order stated that the item would arrive July 23rd. It was for a specific event. It finally arrived on August 5th. I requested a refund only to be told they DO NOT have a store in the UK and I will have to pay to ship the dress back to CHINA! will be responsible for duty fees and will be charged a 15% restocking fee!!!! Now, I am being offered a 15% partial refund to just keep the dress.
2026年8月23日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience, particularly as the dress was needed for a specific event and arrived later than the date you were expecting. We understand how frustrating it must have been to then encounter difficulties with the return and refund process, including the associated costs and fees. Thank you for taking the time to share these concerns with us.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review the delivery and return details and work toward a fair resolution for you.
Kind regards,
York Fashion
Very disappointing and unfair return process
I bought two pairs of shoes from this company, and both were very poorly made. The quality was nowhere near what I expected, so I decided to return them.
The return process was already unacceptable because I had to pay to send the shoes all the way back to China, at my own expense. The company has confirmed that they received the returned items, but now they want to deduct an additional 15% restocking fee from my refund.
So, after receiving badly made products, I have had to pay expensive international shipping and am now expected to lose even more money. I find this completely unfair and very disappointing.
I would definitely not buy from this company again, and I would advise others to think carefully before ordering. What initially seems like a simple return can end up costing you a significant amount of money.
2026年5月27日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience with both pairs of shoes and understand your frustration after already covering the cost of returning them internationally. We regret that the quality did not meet your expectations and that the additional return arrangements have left you feeling further out of pocket. Thank you for taking the time to explain what happened.
Please email us at support@york-fashion.com with your order number and previous correspondence, including confirmation that the returned items were received. Our team will carefully review your case and work toward a fair resolution for you.
Kind regards,
York Fashion
A good Company
York Fashion provide a good range of quality products that are reasonably priced and also provide excellent customer service.
2026年8月24日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your wonderful feedback! We’re delighted to hear that you’re pleased with our range of products, reasonable prices, and customer service. It’s always encouraging to know that our efforts have made your shopping experience a positive one. We truly appreciate your support and look forward to serving you again.
Kind regards,
York Fashion
York Fashion からの回答
Hi,
Thank you for your kind feedback! We’re delighted to hear that you were pleased with our service. Your support means a great deal to us, and we hope to provide you with another excellent experience in the future.
Kind regards,
York Fashion
Do not use this firm .
Do not use this firm .
The dress described as made of linen included no linen , took ages to arrive and then could only be sent back to China .
Probably the firm could be taken to court for misrepresentation but in the meantime just avoid .
2026年8月21日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience with the dress and understand your frustration regarding the material, delivery time, and return arrangements. We regret that the item did not meet the expectations created by its description and that the return process added further inconvenience. Thank you for taking the time to share your concerns.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review the product details and your concerns and work toward a fair resolution for you.
Kind regards,
York Fashion
Avoid
Be really careful when ordering off York Fashion. My mum ordered a dress and when it arrived it looked nothing like the online pictures and the quality was terrible especially considering the price.
When she went to return the item it turns out that all returns must be sent to china and the customer must cover this cost.
It does clearly state on the website that this is the returns policy so although there has been no wrong doing, they are sending out poor quality products for a high cost knowing that people will not be able to return them as the cost to return ends up being more than the item of clothing. It feels very much like a scam.
2026年7月8日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your mum’s disappointing experience with her dress and understand how frustrating it must have been to find that the quality and appearance did not meet expectations. We also appreciate your concerns regarding the return arrangements and associated costs, and regret that this has left your family feeling dissatisfied with the overall experience. Thank you for taking the time to share your detailed feedback.
Please email us at support@york-fashion.com with the order number and any previous correspondence. Our team will carefully review the circumstances and work toward a fair resolution.
Kind regards,
York Fashion
I ordered during a sale and expected…
I ordered during a sale and expected the usual slow processing but the experience was better than that. Checkout was easy tracking came through properly and the item arrived in good shape. No extra hassle no unnecessary back and forth.
2026年8月15日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your wonderful review! We’re delighted to hear that your sale order was processed smoothly and exceeded your expectations. It’s great to know that checkout was easy, tracking updates arrived as expected, and your item reached you in good condition without any unnecessary hassle. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
York Fashion
Ordering was very easy
Ordering was very easy. I hope I finally can wear something that will fit me, isn’t too flat and comfortable
2026年8月23日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your kind review! We’re pleased to hear that you found the ordering process easy and straightforward. We hope your new item fits comfortably and is just what you’ve been looking for. We truly appreciate your support and hope you’re delighted with your purchase.
Kind regards,
York Fashion
Just to be aware
Just to be aware, this is a temu-like company from china, they only operate from a werehouse from China, items are taking the usual 2-4weeks to arrive, the quality is appaling, if you want to return, it is at your own cost, minus 15% "restocking fee, so it's a classic dropshipping temu reseller pattern, cheap chinese stock inflated to "uk branding.
2026年8月23日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear that your experience has left you disappointed with the quality, delivery time, and returns process. We understand your concerns regarding the return costs and restocking fee, and regret that the overall experience did not meet your expectations. Thank you for taking the time to share your feedback and concerns.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work toward a fair resolution for you.
Kind regards,
York Fashion
Excellent service and website easy to…
Excellent service and website easy to use. Found everything I wanted and quality has been excellent.
2026年8月23日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your wonderful review! We’re delighted to hear that you found our website easy to use and everything you were looking for. It’s fantastic to know that you’ve also been pleased with the quality of your purchases and our service. We truly appreciate your support and hope to welcome you back again.
Kind regards,
York Fashion
Exciting and colours with fashion flair
I really liked the fact that the clothing and accessories were different and varied it was a very easy website to use and items were clearly displayed and look good quality . Making an order was straightforward . Thankyou
2026年8月22日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the variety of our clothing and accessories and found the website easy to navigate. It’s great to know that the clear presentation and straightforward ordering process made your experience enjoyable. We truly appreciate your support and hope you find many more pieces you love.
Kind regards,
York Fashion
My order arrived a little later than I…
My order arrived a little later than I hoped but the dress made up for it. The material was not thin or clingy and it looked flattering once I tried it on.
2026年8月11日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely review! We're delighted to hear that although your order arrived a little later than expected, you were pleased with the dress itself. It's wonderful to know you liked the feel of the material and found the fit flattering. We truly appreciate your support and hope you continue to enjoy wearing it.
Kind regards,
York Fashion
WARNING DO NOT PURCHASE OFF THIS…
WARNING DO NOT PURCHASE OFF THIS WEBSITE. I purchased some sandles only to realise once received that York fashion are using pictures of doc martin sandles from an official doc martin website. I can assure you what i got was nothing like the picture. The tag on the back of the sandle in the picture says bounce. This is spelt wrong, on the sandles the other side should say air wair this is actually just Chinese writing on my sandles. Their whole page about the owner being a single parent is also fake. I have been offered 20% refund £6.99 and send back with shipping costs down to me, I paid £36.00, so not really offering any kind of refund as i have to send back to china. They are a complete scam. SCAMMERS DO NOT BUY FROM YORK FASHION
2026年8月20日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience with the sandals and understand how concerning it must have been to receive an item that you feel differs significantly from the advertised images. We regret that the product and the proposed return options did not meet your expectations, and we appreciate you taking the time to provide such detailed feedback. We take concerns regarding product descriptions and customer experience seriously.
Please email us at support@york-fashion.com with your order number and any previous correspondence, including photographs of the item if available. Our team will carefully review the details of your case and work toward a fair resolution for you.
Kind regards,
York Fashion
Goods arrived on and products ok.
2026年8月22日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your kind review! We're pleased to hear that your order arrived safely and that you were happy with the products. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
York Fashion
These supportive shoes have been great…
These supportive shoes have been great for walks and errands. They are not flashy but they make a noticeable difference when I am on my feet for hours.
2026年7月27日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely review! We're delighted to hear that the supportive shoes have made your walks and daily errands more comfortable. It's great to know that their simple style works well for everyday wear while providing the support you were looking for. We truly appreciate your support and hope you continue to enjoy them.
Kind regards,
York Fashion
When my order receipt went missing you…
When my order receipt went missing you put it right & my order was immediately started ready to send. Thank you 😊
2026年8月21日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your kind review! We're pleased to hear that our team was able to resolve the issue with your order receipt quickly and get your order moving without delay. It's wonderful to know we could make the process easier for you. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
York Fashion
Very nice indeed
2026年8月20日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely feedback! We're delighted to hear that you were pleased with your purchase. Your kind words and support are greatly appreciated, and we hope you continue to enjoy your item.
Kind regards,
York Fashion
1 star is generous
1 star is generous. It states that there is an easy return policy with a 30day money back guarantee. It is not true. Read the small print and you see returns have to be paid for by the buyer and sent tracked to China. Not even a label supplied. They then deduct 15% for restocking costs. In other words you get back a fraction of the original cost.
When I complained I was offered 10% refund that increased to 15% when I raised further concerns. The items were a very bad fit and I am a standard small. It is very disappointing.
2026年8月17日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience and understand your frustration with the return arrangements and refund options. We regret that the items did not fit as expected and that the associated costs and deductions left you feeling dissatisfied. Thank you for taking the time to share your detailed feedback.
Please email us at support@york-fashion.com with your order number and previous correspondence. Our team will carefully review your case and work toward a fair resolution for you.
Kind regards,
York Fashion
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