I bought thhe shoulder bag mainly because I wanted something lighter than the one I normally use. It sits comfortably even when I have quite a few things inside. I also like that the design is simple... もっと見る
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My advice? Do not buy from this website tbh its disreputable. They get cheap items from China and pass them off as quality goods for quality prices. Its almost impossible to return goods or cancel an... もっと見る
😂😂😂😂😂😂Please note before you order: because our goods are shipped directly by our supplier in China, returns must be sent to China. You bear the direct cost of returning the goods, estimated a... もっと見る
Needed some help before placing an order because I was not sure which size to choose for my wife. Customer service gave me a useful answer instead of just sending a standard reply. The size they sugge... もっと見る
3.1
まあまあ
893件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 98％に回答しています
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⭐ Very disappointing experience
⭐ Very disappointing experience – beware of the red flags
The dresses I received were extremely poor quality and made from cheap polyester, nothing like what I expected from the website.
The company promises a refund if items are returned, so I followed their instructions and returned the dresses. However, the company then refused to clear the returned items through customs, leaving me without my refund. Thank god my bank has stepped in and I now have a full refund.
What concerns me most is the company’s setup: the business presents itself as being based in London, gives a Belgian company address, yet returns are required to be sent all the way to China. For me, that is a major red flag.
I would strongly recommend doing your research before ordering. The quality, returns process and customer service have left me extremely disappointed, and I would not order from this company again.
Update to your reply!
No point emailing your customer service team as the refused to help full stop period! Sent multiple emails to receive your standard obligatory reply!
2026年7月1日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience and understand how frustrating it must have been to encounter difficulties after returning your dresses. We regret that the quality of the items, returns process, and communication did not meet your expectations. Thank you for taking the time to share your detailed feedback, as it helps us identify areas where we can improve.
If you would like us to review your experience further, please email us at support@york-fashion.com with your order number and previous correspondence. Our team will carefully look into the details of your case.
Kind regards,
York Fashion
Very disappointed in products which…
Very disappointed in products which arrived after a few weeks from China. The sandals ordered were very poor quality, the leather pair had a very strong smell of chemicals. Returns, (my error for not reading before ordering), had to be sent back to China at high cost to customer. I have accepted my loss, certainly won’t use this company again. Based in London, company address Belgium, returns to China - all a red flag!
2026年7月3日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience. We regret that the sandals did not meet your expectations in terms of quality and that the delivery and returns process caused further frustration. We appreciate you taking the time to share your feedback and understand why this experience has left you disappointed.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work toward a fair resolution for you.
Kind regards,
York Fashion
Your service is excellent quick and effecient.👍🏽
Your service is excellent quick and efficient.it has been a pleasure dealing with you.Keep it up.Regards👍🏽😊
2026年8月9日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your wonderful feedback! We're delighted to hear that you found our service quick, efficient, and enjoyable. Your kind words and encouragement mean a great deal to our team. We truly appreciate your support and hope to serve you again.
Kind regards,
York Fashion
The dress I bought as a gift looked…
The dress I bought as a gift looked elegant without being too flashy. My wife liked how it sat on her and said it felt comfortable. I’d call that a successful order.
2026年7月30日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely review! We're delighted to hear that the dress made such a thoughtful gift and that your wife was pleased with both the fit and comfort. It's wonderful to know the elegant style was just right for her. We truly appreciate your support and hope to serve you again.
Kind regards,
York Fashion
Absolutely horrible experience
Absolutely horrible experience — £54 completely wasted.
If you want China-shipped items, poor quality, and a return process that makes you regret your purchase, then go ahead. Otherwise, stay away.
I ordered a pair of sandals for £54, and they were easily one of the biggest wastes of money I’ve experienced. The shoes took more than two weeks to arrive, came without a proper box, and the quality was shockingly poor — they genuinely feel like they’re made of paper.
Most importantly, they didn’t do what they were advertised to do regarding my toe, which was the main reason I bought them in the first place.
When I contacted the company to request a return, I was offered either a 10% partial refund, or I could return the shoes to:
Lane 1177, Jianlan Road, Meixu Street, Yinzhou District, Ningbo
I would have to pay the return shipping myself, on top of a 15% restocking fee. By the time you add everything up, the return would cost me roughly £30, and apparently I only had 30 days to do it.
At that point, I decided it simply wasn’t worth the additional hassle and expense.
I’m extremely frustrated and disappointed. This has definitely taught me a lesson: never order from a website without thoroughly checking where the products are actually coming from and what the return policy really involves.
I would strongly recommend avoiding this company. You’d be better off ordering from Temu
2026年8月9日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience, particularly as you purchased the sandals for a specific need. We regret that the quality and functionality did not meet your expectations and that the delivery and returns process added to your frustration. Thank you for taking the time to provide such detailed feedback.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work toward a fair resolution as quickly as possible.
Kind regards,
York Fashion
York Fashion also Tracey London
York Fashion also Tracey London. It is the same company. Anybody who has had a good experience, they've been very lucky. These products come from China at uk pricing. Shein sell the same or similar 90% cheaper. When I wanted to return my item they offered I keep the shoes and give me back 15%. Pointless as they didnt fit. Eventually after a few emails back and forth I returned the shoes expecting a full refund. Still nothing 3 months later. Fuming! Why do people think it's ok to rip others off. Shocked and appalled.
2026年5月5日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your experience and understand how frustrating it must be to have been waiting so long for your refund. We regret that the shoes did not meet your expectations and that the return and refund process has caused such disappointment. Thank you for taking the time to share your feedback.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work toward a fair resolution as quickly as possible.
Kind regards,
York Fashion
Really regret buying from the company
Really regret buying from the company. Bought a skirt for £44 which I returned at my own expense as it was no good. Weeks later there is no refund and they are completely evasive about how long the process will take, pretty much responding with exactly the same email each time that I should contact my ‘local courier’. In fact I had no idea that I was buying from China in the first place, sucked in by the spiel about ‘eco credentials’ 😔
2026年8月9日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your experience and understand how frustrating it must be to be waiting for an update on your return and refund. We regret that the process has not met your expectations and that our communication has left you feeling disappointed. Thank you for taking the time to share your feedback.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work toward a fair resolution as quickly as possible.
Kind regards,
York Fashion
Site as easy to navigate and fiunf what…
Site as easy to navigate and fiunf what I needed easily.
2026年8月8日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely review! We're delighted to hear that you found our website easy to navigate and were able to find exactly what you needed. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
York Fashion
Very interesting website
Very interesting website with lovely, unusual products. Just to my taste.
2026年8月8日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely review! We're delighted to hear that you enjoyed exploring our website and found our selection of unusual products to your taste. We truly appreciate your kind words and support, and hope you enjoy your purchase.
Kind regards,
York Fashion
THE GARMENT WAS AN IMMEDIATE ATTRACTION…
THE GARMENT WAS AN IMMEDIATE ATTRACTION HENCE A QUICK BUY. YOUR ONLINE DEALING WAS EXTREMELY QUICK AND PROFESSIONAL
2026年8月8日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your wonderful review! We're delighted to hear that the garment immediately caught your eye and that you found the ordering experience quick and professional. We truly appreciate your kind words and support, and we hope you enjoy your purchase.
Kind regards,
York Fashion
Very clear and easy to order…
Very clear and easy to order transaction was quick and quality looks very good
2026年8月8日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your wonderful review! We're delighted to hear that you found the ordering process clear, easy, and quick. It's great to know you're pleased with the quality of your purchase as well. We truly appreciate your support and hope you enjoy your order.
Kind regards,
York Fashion
I’m looking forward to receiving my…dress
I’m looking forward to receiving my dress
Easy process at checkout and I felt comfortable with using a new website
Lovely selection
good navigation Through the website
2026年8月7日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely review! We're delighted to hear that you found our website easy to navigate and felt comfortable placing your first order with us. It's wonderful to know you enjoyed our selection and found the checkout process straightforward. We hope you love your dress when it arrives and truly appreciate your support.
Kind regards,
York Fashion
The shoes have been helpful for daily…
The shoes have been helpful for daily errands and short walks. They did not need much breaking in which I appreciated. Sometimes a simple comfortable pair is exactly what you need.
2026年7月27日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your lovely review! We're delighted to hear that the shoes have been comfortable and practical for your daily errands and short walks. It's great to know they required very little breaking in and have been a reliable choice for everyday wear. We truly appreciate your support and hope you continue to enjoy them.
Kind regards,
York Fashion
Worst company I have ever dealt with
Worst company I have ever dealt with, item was too small, returned as large letter to China at my expense £8.15, they say they need a tracking I'd, which is not available with royal mail large letter, so I don't know where I stand , if I'm going to get refund or not ? Item was £30 minus postage cost £8.15 minus 15% restocking cost, won't be buying anything else from this company !
2026年8月8日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about the frustration you have experienced with the return and refund process. We understand your concern regarding the postage, tracking requirements, and potential deductions, and regret that this has left you uncertain about the outcome of your refund. Thank you for bringing this matter to our attention.
Please email us at support@york-fashion.com with your order number and any previous correspondence, including your postage details. Our team will carefully review your case and work toward a fair resolution as quickly as possible.
Kind regards,
York Fashion
It is a scam
It is a scam.
The brand/website made me feel like I could contact the store custom service in the UK since they provided an UK telephone number. However, the UK number was not working (not a valid number) when I contacted them later for a delivery update.
I ordered a white dress for my daughter’s graduation and the delivery took so long, not as express delivery as they claimed. When I received the dress, it was terrible. It was no where near what they advertised on the website.
The material and workmanship were very poor. Couldn’t use it due to such bad quality.
I wanted to return and got email from their custom service to send it back to China at my expense. I sent the package back with second class postage. They refused to pay me the refund since they wanted to have a tracking number which second class postage never provides such service.
2026年6月3日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear about your disappointing experience, especially as the dress was intended for your daughter’s graduation. We regret that the item did not meet your expectations in terms of quality, workmanship, or delivery, and we understand how frustrating the return and refund process has been. Thank you for taking the time to share your detailed feedback.
Please email us at support@york-fashion.com with your order number and any previous correspondence, including the return details. Our team will carefully review your case and work toward a fair resolution as quickly as possible.
Kind regards,
York Fashion
Avoid!!!
Avoid!!!!
Poor quality clothing and returns policy is they offer you 10 percent to keep it or return to China at your own expense even though there is a UK address on the delivery label. Buyer beware - don’t be fooled!
2026年8月7日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear that you were disappointed with the quality of the clothing and frustrated by the returns process. We understand how concerning it can be when the return arrangements and associated costs do not meet your expectations, and we regret that this has affected your overall experience.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work toward a fair resolution as quickly as possible.
Kind regards,
York Fashion
Terrible material and returns process
Terrible material, long delivery and bad customer service.
This website is really a store front for a Chinese operation legally established in Belgium. The ship from China 4-5 weeks if your lucky and the returns process is you have to ship the items back to China at your expense but of course only if accepted if you contact there customer service email and get authorised to do so.
Even then they will over you 10% of the price you paid and you can keep the items . I spent £108.90 and go £10.89 credit after having to chase and fed up with the iterations. Be warned…
2026年7月16日
自発的なレビュー
York Fashion からの回答
Hi,
We are sincerely sorry to hear that your experience did not meet your expectations. We regret that you were disappointed with the material, delivery time, and customer service, and that the returns process caused additional frustration. We appreciate you taking the time to share your feedback and understand how disappointing this experience must have been.
Please email us at support@york-fashion.com with your order number and any previous correspondence. Our team will carefully review your case and work toward a fair resolution as quickly as possible.
Kind regards,
York Fashion
I was unsure about buying clothing…
I was unsure about buying clothing online because sizing can be hit or miss. Thankfully the dress fit my wife properly around the shoulders and waist. The parcel took about a week to arrive but everything came safely packed and ready to use.
2026年7月4日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your wonderful review! We're delighted to hear that the dress fit your wife well and that the ordering experience gave you confidence in buying clothing online. It's also great to know that your parcel arrived safely packed and ready to use. We truly appreciate your support and hope to serve you again.
Kind regards,
York Fashion
Fabulous choice from York Fashion
Well designed website with great choice, easy ordering process
2026年8月7日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your wonderful review! We're delighted to hear that you enjoyed the range of products and found our website well designed and easy to use. It's great to know that your ordering experience was smooth and straightforward. We truly appreciate your support.
Kind regards,
York Fashion
I had a question before ordering and…
I had a question before ordering and customer support replied faster than I expected. Their answer helped me choose the right item and the rest of the order went smoothly.
2026年7月9日
自発的なレビュー
York Fashion からの回答
Hi,
Thank you for your wonderful review! We're delighted to hear that our customer support was able to respond quickly and help you choose the right item. It's great to know that the rest of your ordering experience went smoothly as well. We truly appreciate your support and look forward to serving you again.
Kind regards,
York Fashion
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