I registered my rental units ,provided photographs and got stuck with synchronising their calendars when I asked for help on a phone call I received an email telling me what to do. I was unable to syn... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I registered my rental units ,provided photographs and got stuck with synchronising their calendars when I asked for help on a phone call I received an email telling me what to do. I was unable to syn... もっと見る
企業が回答しました
Your.Rentals customer support was able to help me with unblocking settings on my Calender and resolved Calender Sync with other websites.
企業が回答しました
Your.Rentals is my most important partner in sales. I can rely on very quick and effective support as well. Bem is always at disposal and provide invaluable assistance with any kind of booking is... もっと見る
企業が回答しました
Für das Geld der Ferienwohnung in Thessaloniki war der Aufenthalt gut. Sie hatte alles, was man brauchte. Auf der Terrasse gab es Ungeziefer, aber damit muss man in südlichen Ländern eben rechnen. Die... もっと見る
企業が回答しました
Simple vacation rental software: bookings, payouts, channel manager, and listing in easy guided steps, synch your vacation rental calendars in one account.
Vesterbrogade 149, 5., 1620, Copenhagen, デンマーク
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 94%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Resolution department is very good ( Bem and Brian particularly) caring, patient and very helpful

Your.Rentals からの回答
I’ve had a truly excellent experience using this your rental platform. Booking through the app has been smooth and reliable every time — it’s honestly been an amazing experience from both sides, as a host and a guest.
The agents are extremely professional and responsive. Their assistance has made everything easier and more efficient, whether I was hosting or staying at other properties outside of Oslo. The platform itself is user-friendly and well-designed, helping to create a seamless experience.
I genuinely appreciate the level of service and support provided. Thank you for making the rental process so smooth and enjoyable for both hosts and guests.

Your.Rentals からの回答
Ich bin sehr zufrieden mit Your.Rentals! Besonders möchte ich mich bei Matteo bedanken, der mich bei der Kontoumstellung schnell und kompetent unterstützt hat. Auch der Begrüßungs-Videocall mit einer klaren Übersicht war sehr hilfreich. Der Einstieg in die Plattform war dadurch einfach und angenehm. Vielen Dank!

Your.Rentals からの回答
Your.Rentals contacted me today; and spent 45 mins on the phone, assuring me that they would help me in every way possible. Maria was a very patient employee and I am looking forward to a fruitful continuation.
Will keep you posted towards the developments.
I received an apology and reason why my emails were not answered and they have given me tel. numbers to reach them when necessary, and hot line emails which would be answered much quicker.
Dr Sinclair
London

Your.Rentals からの回答
Great service and well set up website. I will keep posted on the progress when we start using it to its full potential

Your.Rentals からの回答
Incapaci di relazionarsi col cliente, affittano su booking.com i vostri immobili, quindi lo può fare chiunque, hanno dei tempi di risposta lentissimi e un solo italian speaker..anzi..forse solo una telefoniata che si arrangia se parli piano...

Your.Rentals からの回答
I recently had an issue with my property listing on Your.Rentals, and their support team went above and beyond to help me resolve it quickly. The response time was impressive, and the representative I spoke with was knowledgeable, patient, and genuinely eager to assist.
What sets Your.Rentals apart is their dedication to customer satisfaction. They didn’t just provide a generic response—they took the time to understand my concern and offered a clear, effective solution. The platform itself is user-friendly, but having such reliable support makes the experience even better.
Whether you're a new host or an experienced property manager, Your.Rentals provides excellent service and peace of mind. I highly recommend them to anyone looking for a hassle-free rental management solution with top-notch support!

Your.Rentals からの回答
Una attenzione meticolosa e continua verso il cliente per la soluzione delle problematiche riscontrate.Unica!

Your.Rentals からの回答
I reached out to VRBO due to an issue with a rental; I had not stayed at the rental at all and stayed at another location where I felt safer and more comfortable. Since the owner/host was not responsive, I decided to reach out directly to VRBO before contacting my bank or a legal representative. Nerea Vu responded to my inquiry within 24 hours and within a week had resolved the issue to my satisfaction. The resolution shows that the company and its representatives are concerned with clients' experience and are willing to listen.

Your.Rentals からの回答
ME HAN ROBADO LA RESERVA, SEGUN ESTA EMPRESA HOMELIKE CANCELÓ SUS OPERACIONES AYER 27/03/2925, MI RESERVA LA HICE EL 03/02/2025 Y SE SUPONE A FIN DECADA MES A MÁS TARDAR LAS OPERACIONES BANCARIAS Y FINANCIERAS YA SE REALIZARON Y FOR YOURENTALS DICE QUE DEBO REALIZAR OTRO DEPÓSITO, ESO ES ESTAFA!!!

Your.Rentals からの回答
Después de comunicar una incidencia con un anuncio se han tomado muchas molestias por resolverlo y para no vuelva a suceder. Gracias

Your.Rentals からの回答
Booked a rental for 1 night on booking.com and it was double booked, someone was already there when we arrived. Called the company and they gave me the owners number who was completely useless and basically said it wasnt his problem because on his site there was only one booking which was not ours, we had to get a hotel that wad almost double the price so I am still waiting on a refund for the original rental and compensation for our hotel and travel as we had to get taxis to the property and then back after we found out it had been double booked, caused an unreal amount of stress, and especially travelling with two disabled people and almost missing the reason we needed the rental in the first place!!

Your.Rentals からの回答
Ha sabido escuchar mis argumentos, ha escuchado por las dos partes, no estoy acostumbrada a eso en otras páginas.
Trato exquisito, realmente me he sentido oída por vuestra parte.
Gracias

Your.Rentals からの回答
I had a payment issue and Your.Rentals have been following up to ensure that I had proeperly received payment after it was resolved. I really appreciated that.

Your.Rentals からの回答
Quick and efficient help when a situation arose that needed to be resolved. Met a clever and solution-oriented employee at the resolution centre.

Your.Rentals からの回答
They kept the property on booking.com and Air B&B after I booked it and dramatically increased the price. After a few weeks I see that they cancelled my reservation saying it is no longer available (I assume that means that they found another customer who paid more, but I cannot confirm that). This has meant that prices has increased on other accommodation and has caused me to lose money. I had to send them 5 emails about this matter (and booking.com called them) before they responded and then a week later decided to cancel. PLEASE AVOID AT ALL COSTS

Your.Rentals からの回答
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