Zapmed レビュー 

377
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent, friendly and speedy customer service. Jess managed to help me in less that 2 hours to assist with something that could take several days. Very happy with Zapmed.

5つ星のうち5の評価

An absolute lifesaver! The entire process from the quick online questionnaire to the virtual GP consult and delivery was fast, discreet, and incredibly convenient. Their team has quick response times... もっと見る

5つ星のうち5の評価

I live in a village we don’t have a clinic and have to travel really far to reach a pharmacy or any type of medical facility. Zap Med has made it possible for me to receive my medication at home month... もっと見る

5つ星のうち5の評価

I was introduced to Contro last year and gave up after a couple of months, choosing to go an alternative route. I took a month away from Contro and immediately came back because of the excellent serv... もっと見る

企業が回答しました


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4.5

優良

TrustScore 5段階評価の4.5

377件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(377)

過去12か月のレビュー数: 8

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Wonderful service

Wonderful service, really fast shippin, and their medication have ave been quite effective for me. Overall great experience.

2023年8月1日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

So glad to hear you enjoyed our service 😊

5つ星のうち3の評価

The order experience was good, but

The order experience was quite good. Although I still had to pay for the medication, this was not made clear, I was under the impression that the meds were part of the R300 initial price. With that said the consultation and delivery still work out cheaper.

Delivery is slow, took me 4 days to receive my meds, for time sensitive illnesses it is better to make a visit to the Dr. and get the meds on the same day

2023年8月7日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Hi Siyasanga,

Thank you for your review.

Unfortunately we are unable to charge for any medication upfront as the cost of this is dependent on the doctor's diagnosis and which treatment they prescribe. This is the same process that you would go through if you went to a GP in-person. We try to make this as clear as possible on our website 😊

I have taken a look at your delivery and can see that unfortunately your order was listed as one delayed by the recent strikes in the Western Cape. We are very sorry that this impacted your delivery time. We will take your feedback on board and will try our best to inform customers of any delays caused by external events like this in the future.

Contro Customer Care Team

5つ星のうち5の評価

Easy and Convenient

The process was easy and convenient from start to finish.

2023年7月24日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Thank you Bert for the review! 😊 We're so glad to hear you had a seamless experience.

5つ星のうち5の評価

Best online medical service in SA

Contro is hands down the most efficient online service that I've dealt with in SA. Thank you for being so awesome

2023年7月21日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Thanks so much for the amazing review Jose! 🙌

5つ星のうち1の評価

I was told my order was delivered and…

I was told my order was delivered and it was instead taken back by the driver and he marked it as delivered.

2023年7月10日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Hi Andisiwe,

Thank you for your feedback.

We have looked into your order and can see that there was an issue with the delivery address on your parcel. This meant that our Partner Pharmacy's couriers were unable to locate and deliver your parcel. After three attempts to deliver, the couriers marked your order to be returned to their warehouse, which set the warehouse as the new destination for your parcel.

When you order was received back at the warehouse, it was marked as 'delivered' as it has been returned to the original destination. This is what caused our system to send you an email to inform you your order had been delivered.

We apologise for any confusion and we are in conversation with our Partner Pharmacy to see how we can remove the delivered status for such an event going forward.

We are glad to see that you have since received your order 😊

Contro Customer Care Team

5つ星のうち5の評価

Very quick and convenient way to get…

Very quick and convenient way to get medication
Always delivery my repeat prescription on time
Great communication

2023年7月5日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Thank you Hloni for this review 💛 We're so happy to hear you find our service convenient!

5つ星のうち5の評価

Efficient and Discreet

Brilliant service. Very quick, easy, efficient and discreet. This is great for people who don't have the time, or in many cases the nerve to go to a doctor in person to get their medication scripts. I recommend this service 100%

2023年7月13日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Thank you for the wonderful recommendation and review!

5つ星のうち5の評価

Taking Contro(l) of my needs

I was introduced to Contro last year and gave up after a couple of months, choosing to go an alternative route. I took a month away from Contro and immediately came back because of the excellent service, timely delivery, and friendly service. Contro simplifies everything. I can't wait to see what will be next in their lineup of awesome product solutions.

2023年7月11日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Hi Luci,

Thank you so much for this review! 💛 We're so happy to see that you've had an amazing experience and would use Contro in the future!

5つ星のうち5の評価

Wow - What an incredible service

Wow - what an experience. Filled out the online form, had a few automatic emails to get a telephonic call from a doctor and wow. Super friendly Doctor, very helpful, explained everything I needed to know about the medication and meds dispatched within a day to my home. Greatest service ever.

2023年7月11日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Thanks Allan for this amazing review!

5つ星のうち5の評価

Great experience

Great experience. was able to book the appointment with multiple options. The doctor was punctual for the scheduled time of the appointment. The payment method was great. Most importantly the delivery was fast, there was great communication with the pharmacy as well via email.

2023年6月26日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Hi Erica,

Thank you for your review! So glad you loved our service! 💛

5つ星のうち5の評価

This is the most genius thing ever

This is the most genius thing ever! Quick consultation with expert advice. Got my delivery a day after - to my door. I don’t have to pay doctors fees and prescriptions which is close to 1k.
Extremely affordable and convenient. Love it!

2023年6月26日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Hi Lucinda,

Thank you so much for your review. So happy to hear you had an amazing experience 💛

5つ星のうち5の評価

Got my hair back.

After years of trying lots of different products to thicken my hair nothing worked. After 3 months on the prescription from contro my hair was so much thicker and seems to continue getting thicker. 3 of my friends also started with these products and all are seeing amazing results. Delivery and service is amazing from Contro.

2023年7月5日
自発的なレビュー
Zapmed ロゴ

Zapmed からの回答

Hi Gary,

Thank you for your review! So glad to see you are loving the service and that your treatment plan is working for you 😊

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