Zenido 

Zenido からの回答

2026年8月4日

Hello,

We would genuinely like to help you resolve this matter. However, this store is no longer active, and we cannot find your details or order in our customer records.

It is therefore possible that this review was posted on the wrong Trustpilot page. Could you please check the company name or website where you placed your order? If you can provide additional information, such as your order number or the email address used for the purchase, we will gladly look into it further.

Kind regards,
Customer Service

Zenido からの回答

2026年8月4日

Hej,

Vi beklager meget, at din ordre ikke nåede frem. Pakken blev desværre beskadiget under transporten og kunne derfor ikke leveres.

Det fulde beløb blev allerede tilbagebetalt til dig, så snart vi blev bekendt med problemet. Vi beklager oprigtigt den frustration og ulejlighed, situationen har medført.

Med venlig hilsen
Kundeservice

English:

Hello,

We are very sorry that your order did not arrive. Unfortunately, the parcel was damaged during transit and could therefore not be delivered.

A full refund was already issued to you as soon as we became aware of the issue. We sincerely apologize for the frustration and inconvenience this situation has caused.

Kind regards,
Customer Service