I couldn't be happier with the whole experience from start to finish. The sales rep was brilliant – there were absolutely no pushy sales tactics, just honest advice and plenty of time to answer... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A number of years ago we had this company do some work for us. We were quite satisfied at the time with what they actually did. Ever since, though, we have received frequent, unwanted calls trying to... もっと見る
企業が回答しました
Initial contact was professional and friendly, The salesman’s advice given was to the point and informative, any questions was answered thoroughly. The best thing was for me he didn’t push anything.... もっと見る
The 3 workmen were very efficient and most of the work was completed yesterday. Only needed one more solar panel on my back roof and he also replaced 2 slates that had slipped at the front and repair... もっと見る
企業情報
当該企業による記述
A Scottish based Solar PV installer with extensive experience in the industry offering you the latest in home efficiency devices and renewable technology. Our bespoke services allow us to design the perfect energy and heating solution for your home. The ZestEnergy team provide you with a tailored experience, depending on your needs, budget and ambition.
連絡先
23/2 Mitchell Street, EH6 7BD, Edinburgh, 英国
- 01314673257
- info@zestenergy.net
- zestenergy.net
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sold me what they intended to sell me…
Sold me what they intended to sell me after calling in for a health check. The upgrade is great and a vast improvement on the 5kw battery that never worked despite repeated request to effect a fix. Once contract was signed and they had my money, I never heard from them only the contractors doing the work and they were great.

Zest Energy Ltd からの回答
My experience over several years of…
My experience over several years of working with Zest, has always been excellent.
In this recent contract, their performance was again executed promptly and efficiently in both the installation and follow-up procedures. Zest Energy are a good, reliable company to work with.
Workmen were efficient & tidy & and we…
Workmen were efficient & tidy & and we are pleased with the finished job
The Purchase and installation was good…
The Purchase and installation was good so far still require another part to be fitted which had to be ordered up, Zest have promised to replace tiles that are broken due to the brackets for solar panels ( note our tiles are quite fragile) , have now supplied a MCA cert so we can now get money for any power that goes into the grid, the 4 Stars are due to broken tiles
All staff I dealt with were helpful and…
All staff I dealt with were helpful and knew their stuff.
This company has been a treat to deal with. After a bad experience with another company, I was a bit hesitant. In the end I am glad I went with them.
Many Thanks Guys
On time arrival and excellent engineer
On time arrival and excellent engineer. Very efficient installation.
Came when they said they would
Came when they said they would. Quick and tidy installation.
Prompt helpful and efficient service
Prompt and efficient service. Quality technical support in plain English without being superficial. Prompt, considered, and considerate email responses.
Friendly staff.
All staff were very helpful at all…
All staff were very helpful at all stages. Engineers who did the install were fantastic, office staff were wonderful. Communicating efficiently and helped clarify matters that I misunderstood
Installer was very good
Installer was very good, but when it is linked up to computer there is no information as to what it all means. For older people I think it would be an idea to have a manual as to what all the readings mean.

Zest Energy Ltd からの回答
Good professional job nice staff to do…
Good professional job nice staff to do the work clean tidy job
Very nice and helpful and tidy worker.
I was adamant I was not getting a…
I was adamant I was not getting a battery but when a Zest agent visited, he quickly covinced me I was wrong and am so glad.
False selling of product
Was sold £6000(approx) GivEnergy battery, was told the energy provider was compatable with the deal & after instilation discovered that they had stopped the deal before it was sold to my elderly parents.
I feel this is totally inappropriate & personally feel that my parent were scammed.

Zest Energy Ltd からの回答
Salesman and fitter easy to talk to and…
Salesman and fitter easy to talk to and professional
Added Solar Panels Installation by Zest
The salesperson was pretty clear on most points as far as I recall. Chris and his colleague worked well in difficult weather conditions and worked late in the dark to finish. One negative.The Salesperson maybe did not know or realise that my tiles are a bit fragile. Luckily for the fitters and the contract I had recently bought a number of tiles which are very hard to obtain as no longer made.That could have been a problem!!!!!!!!!! Also I had to bear the cost!!!Archie in the office was very helpful in guiding me in how to set up the arrangement with SSE and Octopus. As I was already with Octopus that part was easy and then I had to contact Puredrive to check that the set up for the Export tariff was correct.
Problem solved
Had a quote from Zest to fit a battery as back up to my solar panels. It was before Christmas and I paid the deposit and after thinking about it changed my mind the next day and phoned and emailed my change of mind to Zest. It was Christmas and it was the New Year before I contacted Zest chasing my refund. Due to holidays etc it was delayed but I would like to thank Archie for being there to listen to me and keep me informed and get my refund processed. It took a few weeks but it was eventually sorted. Thanks Archie for being patient with a grumpy pensioner.

Zest Energy Ltd からの回答
Solar battery upgrade.…
Following some minor teething problems the system upgrade now works as intended.
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