Zest Energy Ltd レビュー 

230
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I couldn't be happier with the whole experience from start to finish. The sales rep was brilliant – there were absolutely no pushy sales tactics, just honest advice and plenty of time to answer... もっと見る

5つ星のうち3の評価

A number of years ago we had this company do some work for us. We were quite satisfied at the time with what they actually did. Ever since, though, we have received frequent, unwanted calls trying to... もっと見る

企業が回答しました

5つ星のうち5の評価

Initial contact was professional and friendly, The salesman’s advice given was to the point and informative, any questions was answered thoroughly. The best thing was for me he didn’t push anything.... もっと見る

5つ星のうち5の評価

The 3 workmen were very efficient and most of the work was completed yesterday. Only needed one more solar panel on my back roof and he also replaced 2 slates that had slipped at the front and repair... もっと見る

企業情報

  1. 太陽エネルギー会社

当該企業による記述

A Scottish based Solar PV installer with extensive experience in the industry offering you the latest in home efficiency devices and renewable technology. Our bespoke services allow us to design the perfect energy and heating solution for your home. The ZestEnergy team provide you with a tailored experience, depending on your needs, budget and ambition.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

230件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(230)

過去12か月のレビュー数: 101

レビューを書く
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5つ星のうち3の評価

Sold me what they intended to sell me…

Sold me what they intended to sell me after calling in for a health check. The upgrade is great and a vast improvement on the 5kw battery that never worked despite repeated request to effect a fix. Once contract was signed and they had my money, I never heard from them only the contractors doing the work and they were great.

2026年3月16日
Zest Energy Ltd ロゴ

Zest Energy Ltd からの回答

Thank you for your review, Tim.

We do need to clarify one point in your comments, as it’s not accurate to say that you “never heard from us” after signing the contract. We have remained in contact throughout the process and have been available to you when needed.

We’re pleased to hear that the upgrade has delivered a significant improvement, and we appreciate your positive feedback about the installation contractors.

We take pride in delivering a smooth and well-supported experience from start to finish, so we’re sorry if this wasn’t fully reflected in how things felt from your perspective.

5つ星のうち5の評価

My experience over several years of…

My experience over several years of working with Zest, has always been excellent.
In this recent contract, their performance was again executed promptly and efficiently in both the installation and follow-up procedures. Zest Energy are a good, reliable company to work with.

2026年3月16日
5つ星のうち4の評価

The Purchase and installation was good…

The Purchase and installation was good so far still require another part to be fitted which had to be ordered up, Zest have promised to replace tiles that are broken due to the brackets for solar panels ( note our tiles are quite fragile) , have now supplied a MCA cert so we can now get money for any power that goes into the grid, the 4 Stars are due to broken tiles

2026年3月9日
5つ星のうち3の評価

Installer was very good

Installer was very good, but when it is linked up to computer there is no information as to what it all means. For older people I think it would be an idea to have a manual as to what all the readings mean.

2026年2月17日
Zest Energy Ltd ロゴ

Zest Energy Ltd からの回答

Thank you for your review, Rosy, and for your kind comments about the installation — we’re pleased to hear the installer did a good job.

We appreciate your feedback regarding the system information and how it’s presented.

You’re absolutely right that the apps and monitoring platforms can sometimes assume a level of familiarity, and clearer guidance can make a big difference — particularly for those less comfortable with technology.

We do provide guidance and are always happy to talk customers through how to interpret their system data, but we take your point on board about making this more accessible and user-friendly.

If you would like, we’d be very happy to provide a simple, easy-to-follow explanation of your system and what the readings mean — just get in touch and we’ll walk you through it.

5つ星のうち1の評価

False selling of product

Was sold £6000(approx) GivEnergy battery, was told the energy provider was compatable with the deal & after instilation discovered that they had stopped the deal before it was sold to my elderly parents.
I feel this is totally inappropriate & personally feel that my parent were scammed.

2026年2月5日
Zest Energy Ltd ロゴ

Zest Energy Ltd からの回答

Hi Duncan,

Thank you for taking the time to leave this review.

We’re genuinely sorry to hear about your concerns and understand why this situation would be upsetting.

We want to be clear that we would never knowingly sell a system based on incorrect or outdated information, and we take any suggestion of mis-selling extremely seriously. Energy provider incentives and compatibility can unfortunately change at short notice, sometimes outside of our control, but that does not mean your parents’ system is unsuitable or without long-term benefit.

We would really like the opportunity to review this properly and look at what was discussed at the time of sale, as well as what options may be available now. Please contact us directly at info@zestenergy.net with the installation address or reference number so we can investigate and respond in full.

Our priority is always to ensure our customers are treated fairly and with respect, and we’re very happy to continue this conversation privately to reach a resolution.

Kind regards,
Zest Energy

5つ星のうち4の評価

Added Solar Panels Installation by Zest

The salesperson was pretty clear on most points as far as I recall. Chris and his colleague worked well in difficult weather conditions and worked late in the dark to finish. One negative.The Salesperson maybe did not know or realise that my tiles are a bit fragile. Luckily for the fitters and the contract I had recently bought a number of tiles which are very hard to obtain as no longer made.That could have been a problem!!!!!!!!!! Also I had to bear the cost!!!Archie in the office was very helpful in guiding me in how to set up the arrangement with SSE and Octopus. As I was already with Octopus that part was easy and then I had to contact Puredrive to check that the set up for the Export tariff was correct.

2025年12月30日
5つ星のうち3の評価

Problem solved

Had a quote from Zest to fit a battery as back up to my solar panels. It was before Christmas and I paid the deposit and after thinking about it changed my mind the next day and phoned and emailed my change of mind to Zest. It was Christmas and it was the New Year before I contacted Zest chasing my refund. Due to holidays etc it was delayed but I would like to thank Archie for being there to listen to me and keep me informed and get my refund processed. It took a few weeks but it was eventually sorted. Thanks Archie for being patient with a grumpy pensioner.

2026年1月20日
自発的なレビュー
Zest Energy Ltd ロゴ

Zest Energy Ltd からの回答

Thank you for your review and for your patience.

We’re sorry for the delay in processing your refund, which coincided with our Christmas office closure. We appreciate your understanding during this period.

We’re glad Archie was able to support you, keep you informed, and get everything resolved — we’ll be sure to pass on your thanks.

Kind regards,
Zest Energy Team

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