Zip AU レビュー 

Zip AU からの回答

2026年6月10日

Hi Judith,

Thank you for taking the time to share your feedback with us. We're glad Zip has been able to provide you flexibility with your repayments and an easier method to place orders. That's what our goal at Zip is.

Feel free to reach out to us anytime.

- Johny

Zip AU からの回答

2026年6月7日

Hi Alan,

Thank you for the lovely review!

We’re so glad we could help, and we appreciate you taking the time to share your experience 💜

- Amirah

Zip AU からの回答

2026年6月7日

Hi Thomas,

Thanks for the 5 stars!

Giving you the flexibility to pay on your own terms is what we're all about

Thank you for choosing Zip 🙏

- Amirah

Zip AU からの回答

2026年6月8日

Hi Jo,

Thank you so much for the wonderful review!

We truly appreciate you taking the time to share your experience.

It's a pleasure assisting you, and we'll always be here to help with any future questions you might have!

Have an amazing week 💜

- Amirah

Zip AU からの回答

2026年6月5日

Hi Shena,

Thank you for sharing your experience. It’s great to hear Zip Pay has been a convenient option for your online shopping and has helped make budgeting a little easier.

I’m glad the flexibility to make repayments as funds come in has been working well for you. Thanks for recommending Zip to your family and friends 😊

-Joseph

Zip AU からの回答

2026年8月11日

Hi Capricia,

Thank you for taking the time to share your experience. I’m sorry to hear about the difficulties you’ve faced.

This page relates to Zip Australia, while your review appears to be regarding a Zip US account. As Zip US operates separately, I’m unfortunately unable to access or assist with US accounts from Australia.

I recommend reaching out directly to the Zip US support team so they can review your account and provide the appropriate assistance.

For any further inquiries regarding a Zip USA account, please open https://zip.co/us/contact-us to start a live chat, the team is available 9am to 9pm EST, 7 days a week. Or email us-support@care.zip.co

- Amirah

Zip AU からの回答

2026年6月3日

Hi Brendan,

Thanks for your 5 star review :)

We're all about keeping things fast and easy for our customers, so we appreciate your wonderful review.

Thanks for your support!
-Jessie

Zip AU からの回答

2026年6月3日

Hi Vida,

Thank you for taking the time to share your experience with us. We're happy to hear Zip has been made easy for you to make those essential purchases. Always feel free to reach out to us for any support. Have a great day.

- Johny

Zip AU からの回答

2026年6月1日

Hi Matthew,

Thanks so much for sharing your 5 star feedback :)

Thank you for being such a loyal customer over the years! We are delighted to hear that you find Zip easy to navigate.

Your support means the world to our team.

-Jessie

Zip AU からの回答

2026年6月1日

Hi there,

Thank you so much for taking the time to leave your review! :)

Providing understanding and excellent service is exactly what we strive for. We truly appreciate your support and look forward to assisting you again in the future.

-Jessie

Zip AU からの回答

2026年6月1日

Hi Tony,

I am genuinely sorry to hear that you feel this way and that our support channels have fallen short of your expectations.

Please accept our sincere apologies for the extended wait time and any inconvenience caused.

Your comments help us identify areas for improvement, and feedback has been escalated for internal consideration.

If you would like us to look into this further for you or still require assistance, please provide your details in the form below.

https://help.zip.co/hc/en-us/requests/new?ticket_form_id=360007286675&tf_description=REF:382022

- Amirah

Zip AU からの回答

2026年5月26日

Hi there,

Thanks for sharing your kind words. We're glad we can provide you with the best service at Zip. Reach out to us anytime!

- Johny

Zip AU からの回答

2026年5月25日

Hi Sam,

Thank you for sharing your feedback.

I am sorry to hear Zip did not meet your expectations.

At Zip, our focus is on providing flexible, transparent products that support customers while meeting responsible lending obligations.

Any associated fees and charges are disclosed on our Help Centre, during the online application process, and within your Contract.

Your comments help us identify areas for improvement, and feedback has been escalated for internal consideration.

- Amirah

Zip AU からの回答

2026年5月25日

Hi Alex,

Thank you for the wonderful shout-out to our support team and for recommending ZipPay.

We're proud to be a convenient financial service you can rely on!

Thanks for choosing Zip 💜

- Amirah

Zip AU からの回答

2026年5月21日

Hi Sovaia,

Thank you for sharing your experience with us. We're really glad Zip could help during such an important time for you and your family. Being able to provide flexibility and support when it's needed most is exactly why we do what we do.

We appreciate your kind words and support.

- Johny

Zip AU からの回答

2026年5月21日 に更新

Hi Kylie,

Thank you so much for taking the time to share this wonderful feedback!

We understand that updating personal information can be a challenging process, so we are delighted that Tayla provided you with such clear instructions and exceptional support

I will happily share your compliments with Tayla and the rest of our team 💜

- Amirah

Zip AU からの回答

2026年5月21日

Hi there,

I am sorry to hear we did not meet your expectations and for the stress this has caused.

At Zip, our focus is on providing flexible, transparent products that support customers while meeting responsible lending obligations.

Your comments help us identify areas for improvement and feedback has been escalated for internal consideration.

In regards to the glitch, we would love the opportunity to look into this one further for you.

Please complete the link below, so we can locate your details and investigate what's going on with your account.

https://help.zip.co/hc/en-us/requests/new?ticket_form_id=360013183676&tf_description=REF:382022

I hope to hear from you soon.

- Amirah

Zip AU からの回答

2026年5月17日 に更新

Hi Veronica,

Thank you for the amazing review!

We love hearing how much Zip Pay helps you manage your bills and budget. Your support means the world to us.

Thanks for rocking with Zip! 🎸🤩

- Amirah

Zip AU からの回答

2026年5月17日

Hi Sarath,

Thanks for the 5-stars!

I am so glad to hear we could provide you with an easy and good experience.

Thanks for your support 💜

- Amirah

Zip AU からの回答

2026年5月13日

Hi Tracey,

Thanks for sharing your experience with us. We value your feedback and we're glad Zip has been handy for those essential purchases. Reach out to us anytime.

Have a wonderful day!

- Johny