ZOUSZ レビュー 590

So I ordered the £164 bundle wanted to gift it someone but the package was ruined, not happy

So, second review in a short while here about Zousz, and maybe I’ve been unlucky, but needs saying.
First thing is the product is great. It’s unique and original and good quality.
Second thing is the delivery and service are poor. Ordered with a view to giving as a Christmas present with a promise of product coming in 15th December and no sign or update of when I can expect it.
Hardly Christmas ruined, but just infuriating….

My son in law loves his products that have worked for him.

Where do I even begin!

Zousz beard products are top quality. I have been buying for 2 years now. My favourite is the beard balm, it’s perfect. My beard for anyone reading has tight curls and is long which is where the beard balm really begins to show off as combing it has become even easier than my previous routine with black castor oil (which got messy after a while and stained shirts)

The scent has become like a signature scent for me. It is mature, clean and lasts 24hr even after a shower im the evening. Best brand on the market by far! Prices some may question being expensive but the quality and product longevity reflects that! Bearing in mind I use this twice a day often i still get 6-8 weeks from it considering I have a large beard.

Finally found a male fragrance line that I actually love .
I've used and still.use the complete range of Zousz products .

World class beard balm. Gold Oud Balm is next level.

Been using Zousz products for years now, my go to brand for my beard!
Great quality and even better customer service!

Excellent products…love the packaging…it’s an amazing gift for the men in your life. I have bought a few times and would always go back. The customer service is on point with a quick friendly response.

Hi

I just wanted to say I have been using this beard oil product for 7 years including many other items such as pomade and perfume gold oud and regular .

I have a photo of when I first purchased also in 2018 on the zousz Facebook page.

So you can definitely Believe me when I say this is the best value brand and best product for your beard !!

Thank you for creating such a quality product !

This is a very genuine user non promo review !!!

I brought 2 “gift sets” from this company to gift to my brothers. The package arrived damaged and the packaging of the products themselves were a cheap plastic material and not anything like the quality displayed on their website.
I was extremely disappointed as I had spent almost £200 on gifts that were definitely not worth the price.
I was in touch with customer service and was assured a full refund.
I have yet to receive the refund and the company has not been in touch with any kind of update.

Edit: the company was quick to contact me after writing this review and has refunded the full amount.

Amazing products. Thank you.

Wonderful service started with beard oil,loved the fragrance so bought perfume absolutely gorgeous smell so many compliments but I’m keeping it to myself my go too fragrance now thanks so much xxxlee

Misleading images. I brought the gift set for my partner because of the nice packaging of shampoo and beard balm but was given total different packaging.

This was a blind purchase I can’t smell the product through the internet so I purely brought the product because the package looked like a nice gift. But instead I received the products in boring packaging of tubes and tubs nothing like the fancy shampoo pump bottle and beard balm in the nice glass jar pictured on the listing!

When I emailed them about this they said they’ve ran out of their normal packaging and this boring packaging is going to used until April. But why not temporarily remove the pictures of the nice packaging and leave only the pictures of the standard boring packaging or add to the description that we won’t receive the glass jar.

I looked up reviewed on TikTok etc prior to buying this and seen everyone else get the beard balm in the glass jar so had no idea that this is not what I’d receive.

They didn’t offer no solution or apology for misleading me into buying this product. it would’ve been nice to acknowledge they falsely advertised the product and compensated me somehow by offering some sort of refund or something since they claim the fancy packaging is out of stock but none of that was offered and I can’t be bothered returning it.

Wouldn’t order again! Very annoyed. If your buying off here cos it looks nice and u think it will make a nice gift then don’t bother.

I also opened the beard balm to smell it and it doesn’t have a scent. I thought it would’ve have a nice oud smell to it but it doesn’t. All those saying it smells good are either lying or I’ve got a defective item idk

Absolutely crap got in contact lost parcel still no reply have been in contact now and hopefully resolve the issue asap

The absolute best gift I have purchased for my husband. The combination of shea butter and oud make this an incredibly outstanding product. He loves how much it's made his beard so much softer and I love how good he smells. It has a very long lasting fragrance which also set it aside from others on the market. It's the best beard product he has used and if you were in 2 minds about this please don't be i promise you you will not be disappointed. Delivery was fast and I will be regularly buying this massive thanks to the company for producing such a brilliant product.

This is some of the best beard products I've ever used. It makes my beard ultra soft and very healthy. The scent profile is second to none! I love the oud scent, it is my absolute favorite note. Keep up the good work. The only thing I would ask for us a little more oud!

Very bad service. Ordered before xmas as a main gift for my partner. Delivery failed even though I was home and have a ring door bell. Second delivery not attempted and both times say that the items have been sent back to sender. Very upset and i have had no correspond and spent a-lot of money! Who knows where the package is? Emailed and Dm’d. If no response a chargeback will be opened……

ORDER #16514

Ho provato la loro cera per capelli ed è davvero fantastica. Ne ho testate molte nella mia vita, ma questa è eccezionale

Smells expensive
Good quality
Perfect gift
Amazing