Meh. Made several deposits & nothing to keep me entertained. Boring & useless for me. Requested account closure days ago & no reply. Close my account please. Good luck to anyone that plays here. Way t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great site, easy and fast redeems. Good selection of providers, daily deals and promo competitions. Customer service responds quick. My only issue is redeems over 501SC take so long to redeem. Redempt... もっと見る
企業が回答しました
Once I registered with Zumo, I was unable to make any purchases and was told to contact support! For the last 2 days they have dealt with my light bickering and helped me understand what I could d... もっと見る
企業が回答しました
I had won $700 off an initial start of "free" sweep coins, when I attempted to cash out $450 the first 2 times, they kept classifying my debit cards as a credit card. The third time I had it sent dire... もっと見る
企業情報
当該企業による記述
Zumo is the hottest new social casino riding into town — and we're not slowing down! 🤠 With a wild selection of casino-style games, exclusive VIP perks and rewards that keep on giving, Zumo brings the thrill of the frontier straight to your screen. Whether you're a seasoned cowboy or just saddling up for the first time, there's always something exciting waiting for you at Zumo. Come for the games, stay for the adventure! 🌵
連絡先
1201 N Orange Street, 19801, Wilmington, 米国
- support@zumo.us
- zumo.us
3.6
まあまあ
83件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 61％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
So far so good.
So far so good.. I just started playing with them but the customer service has always been nice. I enjoy the games as well.
2026年5月14日
自発的なレビュー
I’ve had a really good experience with…
I’ve had a really good experience with Zumo Social Casino so far. The platform is super easy to use, everything runs smoothly, and support has always been quick to respond whenever I’ve had a question. Definitely one of the better social casino experiences I’ve tried.
2026年5月13日
自発的なレビュー
10/10 would recommend
Zumo runs great with consistent promotions, fast redemptions, and excellent VIP treatment.
2026年5月12日
自発的なレビュー
Haven’t redeem yet but have hit over…
Haven’t redeem yet but have hit over 500sc in a blink of an eye , and from others that play have redeemed and received redemptions less than 24hrs
2026年5月10日
自発的なレビュー
Definitely a good social casino
I have yet to redeem yet, but so far I have enjoyed this platform. The support is awesome, they have nice bonuses here and there, and a nice variety of games. I will update once I redeem but overall I definitely recommend this social casino.
2026年5月1日
自発的なレビュー
It’s a good game but seems to have slot…
It’s a good game but seems to have slot of dead spins. Support is great though.
2026年5月9日
自発的なレビュー
Pretty great site!
I’ve won a lot and spent a lot but their site is legit! Support is very helpful. After I verified my card and did what they asked they processed 2 redemptions the same day. I really enjoy their site over others but the amount I’ve spent I feel like the coin back rate may be a bit low. Otherwise they are great and legit!
As long as they keep redeeming quick and no hassle plus continue to win, I will raise it to 5 stars! Update: they were great and fast payout! Usually within 24 hours!
2026年5月3日
自発的なレビュー
account and KYC verified
account and KYC verified. turned $30 to a $100. tried to redeem and got rejected and blocked. Another site on my blocklist.
2026年5月10日
自発的なレビュー
Zumo からの回答
Howdy! 🤠
Thank you for sharing your experience and we’re truly sorry for the frustration this has caused.
After a thorough review, our compliance team found that your account did not pass our internal verification process. As a result, and in accordance with our Terms & Conditions, the account was closed and all purchases were refunded.
We understand this is not the outcome you were hoping for and we sincerely apologise for the inconvenience. We wish you all the best on the frontier, partner. 🌵
Zumo.us Team 🤠
paying for reviews
Refused to resolve account issue, costing me 112$. They then offered me 3sc to make a good review. So keep in mind these 5star reviews are paid for by these scums.
2026年5月8日
自発的なレビュー
Zumo からの回答
Howdy! 🤠
Thank you for your feedback — we take claims like this very seriously and want to address it directly.
zumo.us does not pay for reviews, offer incentives in exchange for positive feedback, or engage in any practice that influences review outcomes. Our Trustpilot presence is built on genuine experiences from real players — good and bad — and that’s something we stand behind fully.
Regarding your account issue — we reached out and asked you to share your details so we could investigate properly, but unfortunately we haven’t received a response from you yet. That door is still open, partner. Please drop us a line at support@zumo.us, mention your Trustpilot review, and we will look into your case personally and do everything we can to make it right. 🌵
Zumo.us Team 🤠
Cannot get redeem out
I can’t seem to get my redeem out. They say I need to re verify something but the link provided continues to be invalid. I then go to chat and get a new link but I have no idea when that new link will hit my email. This time it hit my email at 330 am my time and I was asleep and of course the link is invalid this morning. I have gambled with many sites and this is the first time I have ever had this trouble. They need a new process to get redemptions validated easier.
2026年5月8日
自発的なレビュー
Zumo からの回答
Howdy, partner! 🤠
We’re really sorry to hear you’ve been going through this — we completely understand how frustrating it must be, especially when the timing of those links hasn’t been working in your favour.
This is absolutely something we want to sort out for you as quickly as possible. Please drop us an email at support@zumo.us and mention your Trustpilot review — our team will pick it up straight away and personally make sure your verification gets pushed through without you having to chase another link. 🌵
We appreciate your patience and we’re looking forward to getting this resolved for you!
Zumo.us Team 🤠
Customer service was excellent
Customer service was excellent! Response time was superb! Redemption times could be better. It’s hard to find a platform that has live agent customer service! 10/10 for sure
2026年5月9日
自発的なレビュー
Zumo からの回答
Howdy, partner! 🤠
Thank you so much for the 5 stars — you just made our day out here on the frontier! The Zumo.us Team 🌵
Zumo からの回答
Yeehaw! 🤠
5 stars — now that's what we call a great ride! Thank you so much, partner. The Zumo.us Team 🌵
Offer more free sc
2026年5月7日
自発的なレビュー
Zumo からの回答
Howdy! 🤠
Thank you for the 5 stars — reviews like yours keep the frontier spirit alive! The Zumo.us Team 🌵
Great casino
2026年5月5日
自発的なレビュー
Zumo からの回答
Howdy! 🤠
5 stars — we couldn't ask for a better ride! Thank you so much for your support. The Zumo.us Team 🌵
Won 1100$ off 20$ played it down to…
Won 1100$ off 20$ played it down to 500$ tried logging in and they say my account has been blocked due to Fraud?! WHAT!!!! STAY AWAY!!!!!
2026年5月5日
自発的なレビュー
Zumo からの回答
Howdy! 🤠
Thank you for reaching out — we completely understand how alarming this must have felt, and we’re sorry for the frustration.
Account reviews are sometimes triggered automatically by our security systems, and we want to make sure your case has been handled correctly. We’d love to look into this personally and double check everything on our end.
Please drop us a line at support@zumo.us mentioning your Trustpilot review and we’ll get straight on it for you. 🌵
Zumo.us Team 🤠
🛑 stop using this casino app..Horrible…
🛑 stop using this casino app..Horrible RTP,,spend almost $900 and nothing in return ..I’m closing my account with them..
2026年5月4日
自発的なレビュー
Zumo からの回答
Howdy! 🤠
We're truly sorry to hear the frontier didn't treat you the way you deserved — that's not the experience we want for any of our players, and we hear you.
Before you ride off for good, we'd love one more chance to make things right. Our team is ready to sit down with you, look into your experience personally and do everything we can to turn this around.
Please reach out to us at support@zumo.us, mention your Trustpilot review, and we promise you'll have our full attention from the get-go. We'd love nothing more than to prove that zumo.us is worth another shot. 🌵
Zumo.us Team 🤠
Zumo からの回答
That's what we love to see! 🌵
Thank you for the 5 stars, partner — you're what makes the frontier so great! The Zumo.us Team 🤠
So far so good! A nice sweepstakes platform!
So far so good, made numerous deposits & finally hit a nice win. Broke it down into a single redemption. 1,000 via Visa debit, says a 7 day wait. Verification (KYC) was submitted before redemption and took nearly 7 mins to verify as it processed slower than I expected. Verified correctly & no issues. Will come back and finalize review and up my star rating once completed redemption.
5/5/2026 Update
They canceled my redemption made me authenticate via email with my debit card I'm using to redeem on including a picture of my face with me holding it.
Submitted. No confirmation on that but noticed my redemption has now been resubmitted today 5/5 instead of my original 5/4 date, so I'm assuming it's all good and processing now!
Will return and update once it has processed!
5/7/2026
Processed & deposited into my bank.
Great site so far, superb freebies, free games, free sc! Tournaments running!
Not bad at all!
-Ryan
2026年4月28日
自発的なレビュー
Zumo からの回答
Howdy! 🤠
Thank you for those shining 5 stars — we're thrilled you're enjoying the ride at Zumo.us! The Zumo.us Team 🌵
stay away
referrals don’t track and when you email support numerous times, no reply. support is impossible to obtain and when you do, they are clueless. just stay away
2026年5月3日
自発的なレビュー
Zumo からの回答
Howdy! 🤠
Thank you for this feedback — and we completely understand the frustration.
We want to be upfront with you: as a brand new platform, we did experience a technical issue with our referral tracking system, and we sincerely apologise that this affected your experience. We are actively working on a fix, and in the meantime our team is handling any missed referrals manually as soon as we become aware of them.
We also hear you on the support side — that’s not the experience we want anyone to have at zumo.us, and we take that seriously.
We’d really love the chance to make this right and change your mind about us. Please drop us an email at support@zumo.us mentioning your Trustpilot review and we will personally look into your referral and make sure everything is sorted out for you. 🌵
Zumo.us Team 🤠
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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