Absolutely first class customer service and great products. Have used Zure a couple of times for bathroom reno's and will happily use again and recommend without hesitation.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Got a mirrored shaving cabinet the quality is very good and pricing reasonable. Fast shipping and well packaged. One plus is it has a built in recessed groove with diffuser so you can buy your own LE... もっと見る
Only giving one star because I've been bombarded with automated marketing emails from Zure – begging for a review – ever since I made a purchase back in November. I understand one, two, even three ema... もっと見る
企業が回答しました
I purchased an arched shavers cabinet and was unsure about the online process. The product was even grander when received than what was photographed on the site. It was shipped to my address in region... もっと見る
企業情報
当該企業による記述
Zure offers a variety of high quality modern and contemporary bathware, tapware, and kitchenware to give your home what it deserves.
連絡先
Suite 3.01 32 Delhi Rd, 2113, Sydney, オーストラリア
- 02 9000 1811
- info@zure.com.au
- zure.com.au
4.2
ほぼ満足
243件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and no issues
2023年4月3日
Really happy with our mirror and…
Really happy with our mirror and delivery was very prompt highly recommended.
2023年3月27日
Fantastic service!
Fantastic service. I had trouble entering my discount code but called them up straight away and they gave me the discount as a refund. Also had problems with delivery (different company) and Zure were very helpful in getting some compensation for me. Helpful and friendly service by Australian employees. Easy to call over the phone and they always get back to you.
2023年3月19日
Amazing service
my item arrived damaged and you replaced immediately, without question and there was no stress
2023年3月5日
My experience was great
My experience was great. The communication was fantastic, from my initial purchase to the ability to pick up the item.
2023年1月17日
My purchase hasn't arrived 😢
My purchase hasn't arrived 😢, so a totally disappointing experience.
2023年2月7日
Love it! -Medina LED Shaving Cabinet 800mm
Very happy with product and price.
Timely communication after I ordered and quick delivery.
2023年1月8日
Really lovely
Really lovely, friendly, helpful staff. Great communication. Whole experience was great.
2023年1月27日
The products are the same as advertized
The prices are very competitive and good customer communications
2023年1月25日
Zure からの回答
We're so glad you enjoyed your products Rhonda! Thank you for taking the time to write this review, we really appreciate that :)
Unbelievable services
This is my 2nd purchase, again, the vanity and the round shaving cabinet arrived before the expected delivery date. Very good quality and looks great installed. Unbelievable customer service team gave us a lot of advise and very patient, I would purchase again for my next kitchen reno.
2022年11月17日
自発的なレビュー
Haven’t received my order yet for the…
Haven’t received my order yet for the vanity mirrors
2022年11月15日
Zure からの回答
Hi Alison, As I mentioned in my email,
Unfortunately, your order has been held up due to road closures (bad weather) and power outages. Toll was informed that it may take another 1-2 weeks to get your order to you. Both TOLL and ZURE express our disappointment for this situation and TOLL is trying their best to get the order out to you as soon as possible.
We apologise for the inconvenience caused.
Great service
My product was delivered within days of my order. It was exactly as described on the website. I really love it.
2022年10月25日
Converted skeptic
To be honest I was super skeptical about buying such a large purchase online.
I would say Zure gave exceptional customer service and the vanities arrived in perfect condition and super fast.
I highly recommend Zure and will definitely buy from them again in the future that's for sure ☺️
2022年9月1日
Zure からの回答
We really appreciate your kind words and we are so glad you enjoyed your experience with us!
Zure has quality products with great…
Zure has quality products with great service Thanks Matt
2022年9月1日
Zure からの回答
Thanks Matt, we appreciate that.
Zure からの回答
That's great to hear, we're glad you're happy with your shaving cabinet :)
Not worth the risk
If I could give 0 stars I would. Still have no idea when my item will arrive. I have no information on the latest Re-dispatched date. Not worth the risk the rug I purchased for the opening of my shop worth over $600 is still somewhere in the system and my shop opened 2 weeks ago. Have spoken to someone on the phone was told it was sorted out but that was last week and nothing since.
2022年8月23日
Zure からの回答
Hi Jodie,
We do apologise for the mix up with this order. We're really glad we got it to you in the end. All the best.
Good service
Good value and my order arrived promptly. One of the products wasn't suitable so a refund was organised with a slight communication issue on their part but it was resolved quickly.
I would buy from Zure again.
2022年8月23日
Zure からの回答
Hey there, we're glad to hear you enjoyed your experience with us! We are always trying to improve our communication so we appreciate the feedback.
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