ZuZu Jewellery Limited レビュヌ 61

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TrustScore 5段階評䟡の4

3.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Bought the most beautiful piece of rook jewellery from Zuzu. Gorgeous piece, great quality. The piece arrived ahead of time and beautifully packaged. Excellent experience from start to finish,highly... もっず芋る

5぀星のうち5の評䟡

I am so pleased with my three items. They’re stunning, well crafted and are going to look perfect when my piercings are healed and ready for them. The speed of and contact during the ordering and de... もっず芋る

5぀星のうち1の評䟡

I’m not happy with my purchase. I purchased a solid gold ring hoop, received a flimsy, damaged ring, yellow gold showing through not “laser mark”. I’ve now had to pay for a return after complaining an... もっず芋る

䌁業が回答したした

䌁業情報

  1. 宝石店

ZuZu Jewellery Limited に぀いお

圓該䌁業による蚘述

Renowned for our intricate details, stacking rings, and tiny huggies. ZuZu pieces are crafted with love for the goddesses amongst us. A contemporary London-based jewellery company, that's regenerated the world of luxury; from earrings to necklaces to rings and everything beautiful in between.

連絡先

3.8

ほが満足

TrustScore 5段階評䟡の4

61件のレビュヌ

5぀星
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5぀星のうち5の評䟡

This is my go to place for jewellery


This is my go to place for jewellery for my piercings as I only wear 9ct gold in my ears as it doesn’t tarnish over time. They do some really beautiful pieces and are really well priced. People always ask where they came from and I always recommend ZuZu

2022幎8月28日
ZuZu Jewellery Limited ロゎ

ZuZu Jewellery Limited からの回答

Dear Jane,
Thanks for taking your time to leave us a review, we really appreciate your feedback.
Kind regards,
ZuZu Jewellery

5぀星のうち3の評䟡

Resolved

Placed an order which did not arrive. No tracking available leading me to believe my order had never made it to Royal Mail. If it did then Royal Mail need to be more responsible with customers orders as this impacts a company’s reputation!

Communication was delayed however I presume this was due to the company trying to locate the order however due to this I am without my order. That said I have received confirmation a refund has been issued (thank you!)

It’s great you are looking at orders over £100 being sent next day however if Royal Mail cannot successful track and deliver an order on standard delivery I am unsure how next day delivery will improve their competencies!

Thanks again for the resolution!

2022幎8月19日
ZuZu Jewellery Limited ロゎ

ZuZu Jewellery Limited からの回答

Dear Wayne,
The order was processed in a timely manner. Tracking was provided as soon as the item was dispatched, this is the same with all our parcels. We don’t send anything out without tracking.
There was no issue with the jewellery, it was simply an issue with Royal Mail not delivering the parcel which is no fault of our own. Unfortunately, this does take time to investigate, and we asked for your patience whilst we did so.
We have responded to all your emails and your order has been refunded.
We have used this experience to improve our services, and we will be upgrading all orders over £100 to next day delivery.
Regards,
ZuZu Jewellery

5぀星のうち1の評䟡

The Huggie earnings I bought had a


The Huggie earnings I bought had a picture of a adult wearing them. However the earnings were tiny and wouldn't fasten because they were so small. She hasn't got big ears or is overweight just a normal size 14. Because they are classed as intimate items I can't return them. I would suggest unless they are for a child don't buy them

2022幎7月15日
ZuZu Jewellery Limited ロゎ

ZuZu Jewellery Limited からの回答

Hi Jill,
Thanks for leaving a review about your recent purchase.
This huggie earring is worn usually on cartilage piercings which are shallow and the effect is a close ring hugging the ear (as shown in photos) so there is no space between the ring and the outer ear. This is shown in the picture and the inner and outer dimensions are given. This is a particular style. We will make it clearer these are tight for shallow piercings, in future.
We are sorry to hear that you were unhappy with your purchase. The dimensions in the product description support the product photos, but we will aim to make this clearer.

Kind regards,
ZuZu Jewellery

5぀星のうち5の評䟡

Love my rook jewellery!

Bought the most beautiful piece of rook jewellery from Zuzu. Gorgeous piece, great quality. The piece arrived ahead of time and beautifully packaged. Excellent experience from start to finish,highly recommend this seller! Thanks so much 🌞

2022幎7月7日
5぀星のうち5の評䟡

The shipping was very quick!

The shipping was very quick and the presentation of the bee ring was beautiful. I really love this little bee ring. I choose rosegold. My little bee is sooo pretty. The craftsmanship is amazing. I highly recommend this shop. You won't be disappointed.

2022幎7月5日

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