Genevieve Mapson

Tesh and Enison were absolutely wonderful in helping me with the broadband issue I had been having for 3 days.
Their support was invaluable and restored my faith in Vodafone.

Everyone knows how frustrating it is to enter car description online. I had to do a minimum and provide my phone number. A very professional and personable person called me - Andy McLeod. If the call took a long time, it did prevent errors. Andy did everything that he said he would.
The collection itself was smooth and hassle free. Finally the payment was VERY fast.

It took four attempts to be able to ASK for a different size box, as each time, not given the option it was a box that was too small that opened.

I had never used InPost before and was very surprised at how easy it was.
I will be fully satisfied when I know that the parcel reached its destination.

Website is great, very easy to order the right part and to check whether mechanic can come to me. Communication was excellent: reminder of appointment, then actual time frame of appointment, followed by call from mechanic.

Hermes driver is always courteous and professional.

I took nearly 10 mn to reach a person on the phone, on a Monday evening.
Then I was told it would be an hour and a half wait! I stated I was a woman on my own, on the motorway and that it was getting dark; luckily a patrol just called in and I was then told 40mn. Dave texted me his ETA and arrived earlier, there was not much he could do but explain what was required, and he called the lorry to take me to the friends I was visiting.
Dave was extremely helpful and both RAC officers were great.

I have used Meet&Greet Purple parking for many years, but never at T2 so was a bit anxious, for no reasons it turned out, as I received the same level of service as in T3 and T5. Thank you Purpleparking!