Adam Stroud

Hi Adam,

Great to hear you’ve been enjoying the meals and seeing real results with your training and weight loss, that’s exactly what we’re here for.

It’s also brilliant to know the meals are helping you stay on track with your macros and that you feel confident relying on us for your dietary needs. That level of trust means a lot. And we’ll be sure to pass your comments on to the customer service team too.

Thanks again for your support, we’re glad to be part of your journey and look forward to keeping you fuelled with meals you can count on.

Best Wishes,

Prep Kitchen Team

Hi Adam,

Thanks for taking the time to share this—great to hear how much Prep Kitchen has supported your routine over the past few weeks.

We’re really pleased the meals are helping you hit your macros, support your lean bulk, and save you valuable time during the week. Making it easier to eat well without sacrificing results or free time is exactly what we aim for.

We also appreciate your feedback around loyalty incentives—it’s been noted and shared with the team. Thanks again for the recommendation, and we look forward to continuing to fuel your training and day-to-day life with meals you can rely on.

Kind regards

Prep Kitchen Team

Dear Mr. Stroud,

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

We’re so grateful for your review and thrilled you had a great experience shopping with us. Thank you for taking the time to leave such positive feedback

Thanks so much for taking the time to leave us a positive review!

Hi Adam. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.

Thanks, PureGym

Hello Adam,
Thak you for taking the time to leave a review. We are very sorry to hear that your order was delayed and missed the anniversary. This is disappointing to hear and we do apologise for any upset caused on this special occasion.
If there are any quality issues with the bouquet due to this delay, please could you send us some photos to enquiries@prestigeflowers.co.uk with your order number and 'review' in the subject?
Best wishes, Katie

Thank you for your great review! We’re pleased that you were happy with our products and service.