Ollie rang because we had changed to Alinta, due to a comparison phone call, wasnât sure I wanted to change!. Ollie offered us a cash incentive and cheaper rate, so happy to change back as we had ever... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Iâve called twice to enquire about a charge of $42.98 for âSite Alterationâ. I was told by customer service they didnât know what the charge was. I was told Iâd get a call back, but that hasnât happen... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
The most important aspect of changing energy providers is the ease of moving from one to the other. You did everything for me quickly and efficiently. The biggest fear of changing energy providers is... ãã£ãšèŠã
I spoke to Richard and he connected me very quickly to FE, including all the back and forth details But a few days ago I called you to change my payment method to a direct debit, You hel... ãã£ãšèŠã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
é£çµ¡å
Level 4, 459 Little Collins Street, 3000, Melbourne, ãªãŒã¹ãã©ãªã¢
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
4.1
ã»ãŒæºè¶³
445件ã®ã¬ãã¥ãŒ
æè¿ã®ã¬ãã¥ãŒäŸé Œã®èšé²ã¯ãããŸãã
ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 7ïŒ ã«åçããŠããŸã
éåžž24æé以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Easy connection wonderful
Easy connection wonderful
Prompt company perfect to
Deal with
2025幎8æ1æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Fantastic to hear Michael. Thank you very much for taking time to provide a review.
I found sign up online was so simple
I found sign up online was so simple, was very easy to understand, Iâd definitely recommend to family and friends
2025幎8æ8æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Fantastic to hear Kym. Thank you very much for taking time to provide a review. Much appreciated.
EXCELLENT COMPANY
I have been with 1st Energy now for 3 years. They have the best customer service and are ready to help with any queries you may have. I've just moved houses and again they went above and beyond.
2025幎8æ19æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
This is so lovely to hear Leesa. Thank you very much for taking time to provide a review. Much appreciated.
Ash was very helpful and informative.
Ash was very helpful and informative.
She sent me a new link to fill in my password and it wouldnât work. I got 5 more links to fill in my password and each time it said it failed so I gave up.
I will ring 1st Energy when I feel like trying again
2025幎8æ12æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Sorry to hear you are having trouble with the password Louise. If you send me your account number to sarah.landry@1stenergy.com.au I will be able to assist.
Read this before starting with 1st Energy Gas
Read this before you sign up. 1St Energy are one of the highest. which I found out too late. Our Gass bill was $1694 which is around 25% higher than many others i have now found online.
Our Heating bill was almost $1606 for the 2 months with 1St Energy.
I have worked out with AGL it would be around $1164 which is the best I found today. Saving $442
Turns out, 1St Energy charge 0.01 Cents per Mj over most. Around 25% more.
AGL start at 0.034 Mj Cents and go as low as 0.02 cents per Mj. AGL work out to be much cheaper. SO PLEASE Look around first!
Just do NOT start with these guys which BTW I found via the compare the markets sites. Donât trust these guys anymore either as the promote the ones they want you to buy to the top of the list it seems.
All I suggest, especially if itâs a big house, start with AGL, then work out the your monthly numbers to correctly compare with other providers.
In the 2 Images are the rates I used to compare my usage values from the AGL and 1ST ENERGY Websites.
Hope this helps.
2025幎8æ8æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Thank you very much for taking time to provide a review Pru-Anne. Much appreciated.
1st Energy Pty Ltd ããã®åç
Great to hear Debra. Thank you very much for taking time to provide a review.
Very informative and explained it veryâŠ
Very informative and explained it very well
2025幎7æ18æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Thank you very much for taking time to provide a review Animal Lover. Great to hear the feedback.
1st Energy Pty Ltd ããã®åç
Thank you very much for taking time to provide a review Rudy. Much appreciated.
It was an easy sign up and change over
It was an easy sign up and change over
2025幎6æ13æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Great to hear the feedback Mike. Thank you very much for taking time to provide a review.
1st Energy Pty Ltd ããã®åç
Thank you very much for taking time to provide a review Frances. Much appreciated.
1st Energy Pty Ltd ããã®åç
Fantastic to hear Luke. Thank you very much for taking time to provide a review.
customer care were very helpful when IâŠ
customer care were very helpful when I need to transfer to another address.
2025幎2æ2æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Thank you very much for taking time to provide a review Niroj. Much appreciated.
1st Energy Pty Ltd ããã®åç
Thank you for taking time to provide a review Shireen. Much appreciated.
Responsive and helpful
Responsive and helpful
The person who took my call was local to Australia and had a lot of patience with me on the phone as I was changing providers and moving to a new place.
2025幎1æ25æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Great to hear the feedback Lu su. Thank you very much for taking time to provide feedback.
Speaking to a English speaking operatorâŠ
Speaking to a English speaking operator very helpful
2025幎3æ13æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Great to hear Barry. Thank you for taking time to provide a review.
Fast and Easy.
Fast, factual, we have an unsual mix of Trustee and Op Co owner, he got that correct.
2025幎3æ4æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Great to hear the feedback David. Thank you very much for taking time to provide a review.
Installation work done properly
Installation work done properly
2025幎3æ10æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Fantastic to hear Neil. Thank you very much for taking time to provide a review.
Fast process
The whole phone call was 7 minutes, fast, efficient and easy.
2025幎3æ8æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Great to hear the feedback Nikki. Thank you very much for taking time to provide a review.
User friendly sign up
User friendly sign up. Answered all my questions. Very happy
2025幎3æ11æ¥
èªçºçãªã¬ãã¥ãŒ
1st Energy Pty Ltd ããã®åç
Thank you for taking time to provide feedback. Much appreciated.
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã