Ollie rang because we had changed to Alinta, due to a comparison phone call, wasnât sure I wanted to change!. Ollie offered us a cash incentive and cheaper rate, so happy to change back as we had ever... ãã£ãšèŠã
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The most important aspect of changing energy providers is the ease of moving from one to the other. You did everything for me quickly and efficiently. The biggest fear of changing energy providers is... ãã£ãšèŠã
I spoke to Richard and he connected me very quickly to FE, including all the back and forth details But a few days ago I called you to change my payment method to a direct debit, You hel... ãã£ãšèŠã
All done via a comparison site so no personal input. Did receive the welcome packet but no point in reading as all suppliers have obligations and you either accept or go elsewhere. I made it clea... ãã£ãšèŠã
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1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
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Level 4, 459 Little Collins Street, 3000, Melbourne, ãªãŒã¹ãã©ãªã¢
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
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Quick & Reilable: Outstanding Customer Service
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He was very informative and gave meâŠ
He was very informative and gave me good tips.
2025幎11æ19æ¥
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Dover Community Workshop presentation by Roger Sparrow
Roger Sparrow was able to answer all of our questions and what he presented was liked by the people who attended.
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1st Energy Pty Ltd ããã®åç
Fantastic to hear the feedback. Roger will be thrilled. Thank you very much for taking time to provide a review.
I was quite impressed with the personâŠ
I was quite impressed with the person who talked to me on the phone. He gave me all the information I needed.
2025幎11æ12æ¥
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1st Energy Pty Ltd ããã®åç
Great to hear Jennifer. Thank you very much for taking time to provide a review.
Tasmanians need to know that there is an alternative to Aurora
Important to get the facts about the alternatives and their prices, plus the ease of changing to 1st Energy
2025幎11æ18æ¥
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1st Energy Pty Ltd ããã®åç
Thank you very much for taking time to provide a review Rob. Great to hear the feedback.
1st energy have been very good to deal with.
1st energy has been proactive in ensuring I continue to receive my concession discounts and were very responsive when asked to relocate my electricity supply to my new home plus they give a slightly higher feed in tariff is you have solar installed.
2025幎11æ16æ¥
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Very pleasant to talk to and veryâŠ
Very pleasant to talk to and very helpful .
2025幎11æ4æ¥
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1st Energy Pty Ltd ããã®åç
Lovely to hear Angela. Thank you very much for taking time to provide a review.
Easy
Easy, understand the whole switching experience could not be better:)
2025幎11æ6æ¥
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1st Energy Pty Ltd ããã®åç
Fantastic to hear Michael. Thank you very much for taking time to provide a review.
Friendly and informative conversationâŠ
Friendly and informative conversation with Ash and Will. We even had a laugh.
2025幎10æ6æ¥
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1st Energy Pty Ltd ããã®åç
Great to hear the feedback Jeanie. Thank you very much for your review.
The service I received was great andâŠ
The service I received was great and they had all the answers I required
2025幎9æ3æ¥
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1st Energy Pty Ltd ããã®åç
Thank you for taking time to provide a review Damien. Much appreciated.
The onboarding experience was soâŠ
The onboarding experience was so simple. Itâs the best of any of the retailers Iâve been a customer of. So zippy
2025幎9æ11æ¥
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1st Energy Pty Ltd ããã®åç
Fantastic to hear the feedback Hamish. Thank you for taking time to provide a review.
1st Energy Pty Ltd ããã®åç
Thank you very much for taking time to provide a review Cheryl. Much appreciated.
Good customer service
Good customer service
Experience good customer service from your staff. She explained the rates with detail
2025幎9æ15æ¥
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1st Energy Pty Ltd ããã®åç
Great to hear the feedback Cecilia. Thank you very much for taking time to provide a review.
1st Energy Pty Ltd ããã®åç
Thank you very much for taking time to provide a review Leeanne. Much appreciated.
I have only just joined 1st
I have only just joined 1st , but so far the service has been good.
2025幎9æ9æ¥
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1st Energy Pty Ltd ããã®åç
Great to hear Bill, welcome on board! Thank you very much for taking time to provide a review.
Very smooth transaction
2025幎9æ4æ¥
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1st Energy Pty Ltd ããã®åç
Great to hear Janelle. Thank you very much for taking time to provide a review.
Fast and friendly
Fast and friendly.
It was a very easy process to change my billing from one home to another. We were treated with respect and kindness.
2025幎9æ5æ¥
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1st Energy Pty Ltd ããã®åç
Fabulous to hear the feedback Kitty. Thank you very much for taking time to provide a review.
Quick and easy set up
Quick and easy set up. When I called customer service to check on something, call was answered quickly and customer service officer was lovely.
2025幎9æ5æ¥
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1st Energy Pty Ltd ããã®åç
Great to hear the feedback Ivana. Thank you very much for taking time to provide a review.
Easy connection wonderful
Easy connection wonderful
Prompt company perfect to
Deal with
2025幎8æ1æ¥
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1st Energy Pty Ltd ããã®åç
Fantastic to hear Michael. Thank you very much for taking time to provide a review.
I found sign up online was so simple
I found sign up online was so simple, was very easy to understand, Iâd definitely recommend to family and friends
2025幎8æ8æ¥
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1st Energy Pty Ltd ããã®åç
Fantastic to hear Kym. Thank you very much for taking time to provide a review. Much appreciated.
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